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The Relationship between Cultural Diversity and User Needs in Virtual Reference Services
- Source :
-
Journal of Academic Librarianship . May 2007 33(3):361-367. - Publication Year :
- 2007
-
Abstract
- While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions.
Details
- Language :
- English
- ISSN :
- 0099-1333
- Volume :
- 33
- Issue :
- 3
- Database :
- ERIC
- Journal :
- Journal of Academic Librarianship
- Publication Type :
- Academic Journal
- Accession number :
- EJ762757
- Document Type :
- Journal Articles<br />Reports - Evaluative
- Full Text :
- https://doi.org/10.1016/j.acalib.2007.01.012