Learning Outcomes, Portfolios, and Rubrics, Oh My! Authentic Assessment of an Information Literacy Program

Librarians at Washington State University Vancouver helped the campus develop a method of assessing its General Education Program, a program based on university learning goals, one of which is information literacy. The assessment method, which relies on an electronic portfolio (ePortfolio) along with rubrics to evaluate work in the ePortfolio, enables the librarians to evaluate their information literacy program based on ACRL best practices guidelines, authentic assessment techniques, and the tenets of phenomenography. This paper will describe the library's use of this assessment method, while looking at the advantages and disadvantages of this process for assessment. (Contains 1 figure, 1 chart, and 28 notes.)