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Artificial Intelligence (AI) is transforming the way we work. The autonomous quality of AI and its ability to perform tasks that previously required human intelligence present a new set of trust challenges to organizations and employees and is reconfiguring the relationship between humans and technology. This symposium responds to a growing consensus of the need to understand employee trust in the context of AI at work. It showcases global research using diverse methodologies to advance novel empirical insights and conceptual developments on 1) the nature and determinants of employee trust and acceptance of AI systems at work, 2) how leaders and employees can manage and navigate AI technology adoption in a way that is enabling, human-centric, and supportive of trust, and 3) how AI integration is affecting trust relationships at work. * Understanding Employee Trust in AI-Enabled HR Processes: A Multinational Survey * Presenter: Steve Lockey; U. of Queensland * Presenter: Nicole Gillespie; U. of Queensland * Presenter: Caitlin Curtis; U. of Queensland * Trust of Algorithmic Evaluations: On the Importance of Voice Opportunities and Humble Leadership * Presenter: Jack McGuire; National U. of Singapore * Presenter: David De Cremer; NUS Business School * Presenter: Devesh Narayanan; National U. of Singapore * Full speed ahead? Exploring the double-edged impact of smart workplace technology on employees * Presenter: Simon Daniel Schafheitle; U. of Twente * Presenter: Antoinette Weibel; U. of St. Gallen * Presenter: Christophe Schank; U. of Vechta * Maintaining Employee Trust in Adopting Artificial Intelligence to Augment Team Knowledge Work * Presenter: Kirsimarja Blomqvist; LUT U. * Presenter: Paula Strann; LUT U. * Presenter: Dominik Siemon; LUT U. * The Dynamics of Trust in AI and Interpersonal Trust in Organizations * Presenter: Brian Park; Georgia State U. * Presenter: C. Ashley Fulmer; Georgia State U. * Presenter: David Lehman; U. of Virginia [ABSTRACT FROM AUTHOR]

This study reports an ethnographic case study, where a temporary emergency team was established in response to scarcity of respirators at hospitals during the Covid-19 crisis. Developing an innovative cleaning method required cross-sectoral collaboration, where trust-control dynamism emerged at temporal, interactional and multilevel dimensions. We examine how a temporary emergency team leadership leverages these dynamics in a cross-sectoral collaborative innovation. Our results suggest that mechanisms such as third-party trust, perspective taking, and social support facilitate trust at the individual level and may mitigate the lack of emerging leader authority and control. This impacts trust and control mechanisms at the higher levels of analysis. Through appropriate interpretation and translation of rules, control at higher levels may be leveraged to provide needed justification and the means to build trust across different levels. Higher-lever trust also feeds back to the individual level, strengthening the emerging leadership. [ABSTRACT FROM AUTHOR]

This study examines temporary expert group knowledge co-creation on digital platforms. Our ethnographic study focuses on digital organizing and more specifically on temporary expert team knowledge co-creation on a digital platform. Based on the rich data from micro-level digital traces, we study how a complex concept is co-designed. Temporary team's knowledge co-creation process is supported by project leads' weaving work and co-created digital scaffolds. The emerging concept design is a result of the cyclical knowledge co-creation process where experts apply their personal knowledge in repeating cycles leading to complex concept co-design. Experts share their personal knowledge by inspiring and informing others with the help of visual artifacts. Visual artifacts become boundary objects when others engage in a digital dialogue through articulating, asking and challenging the knowledge co-creation process supported by socio-emotional communication. Research contributes to digital organizing of expertise by providing a nuanced understanding of the knowledge co-creation process and the use of digital artifacts as boundary objects in asynchronous collaboration for complex problem solving. [ABSTRACT FROM AUTHOR]

In temporary creativity the interpersonal affective aspects are important sources of social information and determinants of the creative process. To shed light on the affective aspects of temporary creativity, this study investigated dyadic passion, consisting of cognitive and affective passion, as a driver of temporary creativity in a dyad as well as the relationship between temporary creativity and creative performance in a dyad. The proposed research model was tested using a dataset of 126 dyads collected from 13 creative events using partial least squares structural equation modelling (PLS-SEM). The empirical results showed that both dyadic cognitive and affective passion are positively related to creativity in a dyad. The results also showed that creativity and creative performance in a dyad are positively and significantly linked. Thereby, this study sheds light on the role of dyadic passion in temporary creativity and suggests theoretical and practical implications for research on passion and creativity. [ABSTRACT FROM AUTHOR]

Based on a qualitative field study of temporary organizing of expertise for a complex concept design, we explore how concept design process proceeds and new knowledge is co-created on a digital co- creation platform. We also show the pivotal role of knowledge orchestration for efficient and effective knowledge co-creation through the relatively short and complex concept design project. Our paper contributes to the discussion on knowledge coordination in digital forms of organizing and more specifically on (orchestrating) knowledge co-creation process on the digital work platforms. [ABSTRACT FROM AUTHOR]