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Electronic Health Records are a digital version of paper -based records. Studying previous treatment, care and medications is important for making diagnosis for the current situation. The aim of this paper relates to the use of EHR as a means of communication between patient and health care provider with a focus on how EHRs communicates health information for unconscious patient to physicians. As accessing records requires credential s of patient and if the patient is not in a condition to enter his credentials, this leads to the scope of dynamic access control. Dynamic access control is provided by dividing EHRs into different levels. The basis for these levels is physician's specialization and patient's health status. This framework is implemented with the help of a WAMP server using PHP and MySQL. [ABSTRACT FROM AUTHOR]

The fields of telemedicine and e-health have grown in recent years due to advancements in technology and wearable devices. This research aimed to look back at the last 27 years of e-health and telemedicine studies to see how they've evolved. Article details for the selected papers were obtained from the Scopus database. Article details for the selected papers were retrieved using the Scopus database. Existing data suggests an increasing tendency in the total number of publications, as well as an unusual di stribution pattern for both authors and articles. Nine of the most influential researchers and the most often cited works were identified. VOS viewer software underwent keyword, author, and country co-occurrence analyses, as well as co-authorship analysis. According to a country-by-country research review, the United States, Italy, and Germany are the top three countries in article production in telemedicine and electronic health. Doarn (8 publications), Merrell R.C. (7 publications), Giansanti D. (7 publications), and Maccioni G (4 publications) were found to be the most prolific authors in the field of telemedicine and e-health. The study used bibliometric analysis to determine that the keywords "telemedicine," "human," and "ehealth" were the most frequently used in the 69 publications chosen for the study. This study is useful for telemedicine and e-health since it provides a thorough understanding of the literature in these subjects, highlighting the most studied and understudied areas from which to launch future research endeavours. [ABSTRACT FROM AUTHOR]

This research paper explores the adverse impact of socio-political turmoil that has long been in existence in Assam society on the psyche of children with reference to Aruni Kashyap's The House with a Thousand Stories. The ethnic conflicts between the natives and the immigrants from other parts of India have caused several problems: loss of life and property, extra-judicial killings, and their resultant adverse impact on the socio-economic, cultural, and psychological spheres of the social lives of weaker sections in Assam. This research aims to identify and understand the various psychological issues that children are subject to in a society when it is afflicted with socio-political turmoil and its consequent violence unleashed on people due to the armed struggle of the ULFA and the repressive administration of the state. The objectives of this research are (i) to study the characterization of Mamoni and Mridul, (ii) to understand and analyse the impact of socio-political turmoil on the psyche of children with reference to the above-chosen characters, (iii) to explore the connectivity between the narrative and the author's political inclination in the novel, and (iv) to understand how objectively the historical incidents were reflected in the novel. The research is carried out by studying the chosen primary source against the pragmatic concepts of psychologists, journalists, social activists, and significant historical facts that appeared in reliable data sources such as journals, web studies, newspapers, and other publications. In conclusion, this research sheds light on the profound psychological repercussions experienced by children in Assam society amidst socio-political turmoil, as exemplified in Aruni Kashyap's "The House with a Thousand Stories." By delving into the characters of Mamoni and Mridul, analyzing the intricate interplay between narrative and political inclinations, and objectively examining historical incidents reflected in the novel, this study not only enhances our comprehension of the multifaceted impact on the psyche of children but also contributes valuable insights for policymakers, educators, and communities striving to address and mitigate the enduring consequences of such tumultuous environments on the younger generation. [ABSTRACT FROM AUTHOR]

This paper presents a review of the most recent and popular research papers on the use of artificial intelligence in the healthcare sector. SMEs consist of 60-65% of Indian medical device market. Many doctors are operating through private hospitals which come under the category of SMEs segment. Technology is proving to be a boon for all the sectors, artificial intelligence an emerging technology has the potential to change the fortune of SMEs in health care sector. In this paper there will be discussion on how artificial intelligence can help the healthcare sector in different ways. SMEs working in healthcare can take a learning from this paper and can utilize it for betterment. [ABSTRACT FROM AUTHOR]

In the 21st century data, itself are information, product, and goods. The pandemic situation has given new eyes to the old invention to effectively bridge the gap between history, happenings, and technology as well as past and future. Health is requisite and every one of us would have placed our footstep one way or the another in the healthcare sector. The demand for healthcare professionals is also increasing in our country with an increasing population. To address the health need of society, this paper attempts to exhibit the studies captured on these two broad areas in the healthcare sector with a systematic literature review of bibliometric analysis. This paper will bring out the technological invention, its implications in the 21st century, relevance in the covid 19 pandemic situation, research, and facts explored in this area. Humans are the inventor and users of technology: the good we use the great will be the outcome: It all depends. [ABSTRACT FROM AUTHOR]

Infectious disease outbreaks in aged care services present challenges for consumers and staff. The vulnerability of users of aged care services and a lack of preparedness on the part of aged care services to manage the risk associated with viral disease transmission was particularly evident during the COVID-19 pandemic. We used the PRISMA Method to review the available literature systematically. This qualitative review of the literature on pandemic preparedness assessed eight high-quality research papers and identified themes that emerged to support aged care services in preparing for future pandemics. These articles provided insight into what aged care services require to increase their capacity to respond to communicable disease outbreaks. Four themes emerged from the literature reviewed: Staff Training and Development, Safety Culture, Creating a Safe Environment by planning for contingencies and Risk and Resource Management (including resourcing for Personal Protective Equipment (PPE), Leader Presence and Time Responses and Clear, Consistent Messaging) were the dominant themes in the literature. The researchers found that using guidelines and checklists is helpful but only if they are clear, not complex and do not take too long to read. Ri sk strategies in future must also focus on the resources required to protect staff, families, and consumers. This paper also provides recommendations that will allow aged care services to respond to future communicable disease outbreaks more effectively. Such measures include the need for a planning methodology that incorporates ready access to PPE, the use of meaningful communication, increased hazard and risk awareness and the need to create a safety culture within the service based on sound values, attitudes and behaviours of leaders and staff. [ABSTRACT FROM AUTHOR]

Ethical standards of healthcare sector are important to the lives of people because healthcare is a profession that impacts the lives of people, their families and society. Healthcare professionals are inevitably involved in ethical decision-making in their working lives and address a conflict regarding competing values such as personal, organizational, professional, and community values. India is a country in South Asia where people are diverse in ethnicity, religion, and culture. So, revealing commonly accepted ethical standards for resolving ethical conflicts for healthcare professionals becomes more relevant for India. However, the research on this issue is limited. Therefore, the purpose of this paper is to reveal the link between ethical standards for healthcare professionals in general and Indian cultural values such as Dharma, Nishkama Karma and Jnana. This paper used a scoping review to screen the relevant articles which were selected from the Scopus and Google Scholar databases. The keywords used for searching the research articles were "ethical standard", "ethics", "healthcare ethics", and "Indian cultural values". Then, the constructs of healthcare ethics were identified and the relevant ethical standards for each construct were not only evaluated based on the two key theoretical viewpoints namely deontology and teleology, but also justified by Indian cultural values. [ABSTRACT FROM AUTHOR]

This paper reports on one finding of a qualitative study using interpretive phenomenological analysis (IPA) in a mixedmethods study examining the relationship between leadership style and job satisfaction in Australian aged care employees. The qualitative data suggest that aged care employees are experiencing moral distress relating to the regulatory environment that governs the aged care sector and the compliance processes adopted by regulators and accreditors. One of the reasons for the design and operationalisation of the regulatory environment is to protect vulnerable consumers, the public and the workforce. However, the findings of this research are that it is this environment that also causes damage to the aged care workforce. The question is whether compliance requirements and the regulatory scheme are a shield or sword. The causes of the moral distress were different for leaders and raters. This paper reports on this finding. Moral distress is one of three undesirable outcomes identified in the study and labelled as Workplace Maladies. Moral distress due to regulatory systems and processes experienced by leaders appears to be caused by different factors than the moral distress experienced by raters. Leaders experienced moral distress because of the system and methods of regulatory and standards compliance. In contrast, their followership experienced other regulatory processes such as the scope of practice for health professionals and the requi rement to supervise and accept responsibility for unregulated workers who do not have a scope of practice. Unregulated workers reported that the absence of scope of practice is a cause of moral distress. Recommendations are made for changes to the system and processes of compliance assessment and action and for developing a scope of practice for unregulated workers to reduce the moral distress experienced by aged care employees and thus reduce workforce turnover in an already scarce workforce. [ABSTRACT FROM AUTHOR]

A significant number (49 %) of Indian users tend to rely on digital media to either access health-related information or use the internet as a precursor to visit a doctor [20]. According to a report by Raheja [48], "The Internet of Things" (IoT) connection has the potential to change the malfunctioning medical system into a comprehensive, effective, and individualised system. This will allow for a more proactive approach to wellness and overall health, reducing medical expenses through these inclusive practices. Online health communities in India demonstrate significant clout to transform the healthcare industry by empowering patients. They offer a platform to all key stakeholders, that are, the healthcare professionals, patients and even the caregivers alike, to come forth, share their experiences and develop remedies for various issues faced by the healthcare industry. This paper examines the antecedents involved in the empowerment of patients in Online Health Communities (OHCs) and the outcomes of this in the form of participant compliance. The research additionally examines the moderating impact of certain factors such as the patients' e-health literacy and health locus of control (HLOC) and the physicians' paternalism, in examining the relationship between patient empowerment and compliance. The findings of the research propose a construct or a theoretical model for the numerous factors and moderators associated with the patient's participation in online health communities. The social support available to patients leads to more empowered patients, ultimately resulting in higher Patient compliance. Further, this patient empowerment, which comprises of sense of autonomy, competence and self-efficacy makes people more compliant. The theoretical construct between patient empowerment and patient compliance, is further moderated by the patients' e-health literacy and health locus of control (HLOC) and the physicians' paternalism. [ABSTRACT FROM AUTHOR]

OBJECTIVES Private Equity (PE) involvement in healthcare has been evident in the United States (US) for some time, with questionable benefits reported. There are significant differences in funding, health insurance and regulation in the US, when compared to Australia and New Zealand (NZ), so it is not clear whether existing US research can be generalised to these settings. This study aims to examine published information regarding PE involvement in the private-for-profit (PFP) healthcare sector in Australia and NZ, including evidence of PE shareholdings and its impacts. DESIGN This scoping review considers academic and grey literature, including academic research and commentary papers, media reports, corporate reports, PFP healthcare websites and government submissions. MAIN OUTCOME & RESULTS Thirty-three relevant sources were identified, but no specific information on the impacts of PE investment were discovered. The academic papers highlight an ongoing debate (but limited research evidence) about PFP healthcare, including the quality of clinical care, practice consolidation and a downward trend on clinician ownership. The grey literature offered more information on PE investment and growth of the PFP sector, but limited detail about shareholdings. CONCLUSION With little research on PE investment in Australia and NZ, it is difficult to know if continued PE growth will have a positive or negative affect on operational performance and outcomes, such as clinician engagement and clinical care. The authors conclude that there is a shifting landscape of PFP healthcare in Australia and NZ, to less clinician and greater PE ownership. Given the reports of negative impacts of PE involvement in the US, these trends pose significant immediate and long-term implications. This paper sets the agenda for further research to explore the organisational and system-level impacts of PE growth in Australia and NZ. [ABSTRACT FROM AUTHOR]

Background: Approximately 30% Australians suffer from arthritis and other musculoskeletal disorders. From 2003-2033 there is a predicted 223% increase in expenditure on health management of musculoskeletal disorders. There is evidence of increasing prevalence of orthopaedic complaints, in longer waiting lists for specialist consultations in public hospital outpatient clinics. Little is known about the costs and ramifications of waiting for orthopaedic consultations. Aim: Establish what is known about the direct and indirect costs of being placed on a waiting list for an orthopaedic consultation. Method: Patient and O utcome search strategy of Medline, Embase, Pubmed, NHS Economic evaluation database (NHS-EED) from each database inception date. Handsearching of reference lists of included papers also occurred. A realist synthesis framework underpinned the review, using a ubiquitous patient journey to map available literature on the impact of waiting. Hierarchy of evidence was reported using NHMRC criteria and articles critically appraised using either the PEDRo or CASP criteria (relevant to the design). A purpose-built data extraction instrument was developed. Results: We identified 786 studies, of which 139 were relevant, including a systematic review (Hoogeboom et al) with 15 included articles which were added to the list of eligible papers (and the review itself deleted), leaving 153 included articles; 17 were relevant to the review. Fourteen papers reported on quality of life and four reported on costs, two of these papers reported on both and all were of low to moderate quality. The research was not based on a comprehensive understanding of the stages of waiting, and there were inconclusive outcomes for quality of life and cost. Conclusion: There is scant evidence of the impact on quality of life and costs of waiting for orthopaedic outpatient appointments. F uture research should aim for improved methodological quality and use patientfocused quality of life measures, and validated measures of cost. Abbreviations: NHMRC - National Health and Medical Research Council; PROMS - Patient Related O utcome Measures; QoL - Quality of Life; WOMAC - Western Ontario and McMaster Universities O steoarthritis Index; Y LD - Y ears Lived With Disability. [ABSTRACT FROM AUTHOR]

INTRODUCTION: Despite the government's continuous efforts since the 1990s, the public healthcare sector of Malaysia still faces issues related to system deployment and technology adoption. As a result, the nationwide health information exchange remains as not fully established, hampering the Malaysian aspirations of health service provision for citizens. The government long to establish health information exchange, enabling blockchain technology-based applications. This paper aims to review the government's digitalization initiatives and describe the provision of blockchain Electronic Health Records for healthcare services in Malaysia. METHODOLOGY: A review of the scholarly databases Scopus, Web of Science, and Google Scholar, along with the grey literature from the Malaysian government, was conducted. In addition, health-related government websites have been searched for information until the end of March 2023. RESULTS: There were 55 documents yielded from the database, and a grey literature search was retained for content analysis. DISCUSSION: The major barrier that could push back governments' efforts is user resistance, particularly from medical professionals. Besides, Regulatory reform is needed to facilitate blockchain provision for healthcare data management. Technical issues directly associated with the system and vendor are worth addressing. CONCLUSION: Malaysia has a progressive vision towards healthcare digitalization aimed at 2030. To be able to successfully achieve this target then it is essential to implement appropriate strategies. User readiness assessment calls for research, while systemrelated issues regarding; hardware, software, and vendor needs to be properly planned. Patients' ownership of medical data is to be allowed by law. Currently this information strictly belongs to hospitals and health partitioners therefore data management is physician centric. [ABSTRACT FROM AUTHOR]

OBJECTIVES AND IMPORTANCE OF STUDY The objective of this systematic review of the literature was to examine the evidence relating to consumer-directed care (CDC) in the aged care environment. CDC entails providing individuals with the option of choice and flexibility in their care, to empower aged care recipients with autonomous decisions over their healthcare choices. Additionally, the researchers found evidence relating to the vulnerability of users of aged care services and the lack of understanding towards a true consumer-oriented approach which was highlighted during the Royal Commission into Aged Care Safety and Quality. STUDY TYPE AND METHOD The research team used the PRISMA Method to review the available literature systematically. This qualitative review of the literature on consumer choice in the aged and social care sectors assessed sixteen high-quality research papers and identified themes that emerged to promote authentic consumer voice in aged care services. These articles provided insight into what aged care providers require to increase transparency and facilitate effective, meaningful consumer choice. RESULTS Six themes emerged from the literature reviewed: Informed Choice, See Me Hear Me, Funding My Choices, My Choice My Way, Policy, and Know Me, Include Me. The authors found significant challenges to authentic consumer voice in terms of reliable information, complex, inflexible service provision, and a trusted and skilled carer workforce. CONCLUSION Authentic consumer choice requires collaboratively designed care plans with consumers, integrating their care-related preferences and values. Providers who have embraced CDC principles, and innovative practices have enhanced person-centred care, and consumer experience and autonomy. Cultivating inclusive, transparent, and collaborative environments to empower older Australians to shape and control their care provision and wellbeing is a key challenge for providers. [ABSTRACT FROM AUTHOR]

Aged care management roles have evolved over the last decade from a focus on clinical skills to encompassing governance, business, facilities and service management skills. The role requirements have changed in response to the 2021 Royal Commission into Aged Care Quality and Safety findings [1], which were echoed in the 2022 NSW Parliamentary Committee report into health outcomes and access to health and hospital services in rural, regional and remote NSW [2]. Both reports identified workforce issues impacting on the management of aged care services and a need to improve governance, financial management, and service management. The reports indicated the breadth of the contemporary aged care manager role, the skill gap between traditional clinician-managers, and possibilities for appropriately trained non-clinical health services managers. Recruiting and retaining skilled aged care managers is a critical issue facing a sector that was already experiencing significant 'churn' prior to the burnout associated with the COVID-19 pandemic [3]. This paper, informed by a marketorientated job skill valuation approach [4], reviewed 100 consecutive aged care management position descriptions advertised on public media between October and December 2020. Content analysis of each position description was conducted to identify key competencies, specific ski lls, experiences, and personal attributes required of managers of aged care services in Australia. Our study identified five main themes relating to aged care manager competencies: (i) interpersonal communication, (ii) organisational and time management, (iii) quality improvement, (iv) business development, and (v) leadership and human resources. These competencies are congruent with the revised Australasian College of Health Service Management competency domains and action competencies [5]. [ABSTRACT FROM AUTHOR]

OBJECTIVE: Healthcare branding is a recent concept, and its theoretical modeling is still somewhat inadequate. This paper examines how perceived service quality affects healthcare brand performance, brand image, and behavioral intention. METHODS: The present study uses survey responses from 678 patients who have taken treatment in multi -specialty medical institutes. Standard scales were used from the literature to measure the variables used. The conceptual model was validated using structural equation modeling using AMOS. SPSS was used to determine the validity and reliability of the questionnaire. RESULTS: The theoretical model has a relatively high and significant coefficient path for each of the hypotheses. The R2 value for satisfaction was 0.70 or 70 percent. The R2 value for the trust was 0.78. For Brand performance, Brand image and behavioral intentions were 81, 82.5, and 74%, respectively. Overall, the scores suggest an acceptable level of measure score and predictive ability of the relevant constructs. The results disclose the dimensions of service quality in the circumstances of healthcare. The patients place relatively more importance on healthcare service quality than any other attributes of healthcare institutions. Service quality has a high beta value of 0.98 and p p-value of 0.000. CONCLUSION: The study makes an innovative theoretical contribution by establishing a relationship between experience-centric healthcare brand performance and brand image. Patient satisfaction and trust were demonstrated to mediate the relationship between perceived service quality, brand performance, brand image, and behavioral intention in a healthcare context. The study established the novel finding that trust and satisfaction play a significant role in service quality, brand performance, and brand image of healthcare institutions. This study also shows that brand performance has a positive and significant direct effect on brand performance. This shows the dependency of brand image on brand performance in the healthcare institution context. [ABSTRACT FROM AUTHOR]

Smart health care depends heavily on a resilient and strong digital infrastructure. Telemedicine, Electronic Health Records (EHR), Fitness Trackers, Wearable Devices that monitor heart rate, steps, sleep cycles and many other digital health-related measures are already used as indicators of what a future system of health technology will look like. The purpose of this paper is to examine the existing research studies to determine if it is possible to forecast health based on the data available from such devices. Further, in the Indian context, where Unique Health ID (UHID) is already being implemented, this paper aims to extend the functionality of the UHID and analyze the viability of integrating the UHID with data sources for predicting health. Predicting and forecasting health will benefit all stakeholders in the healthcare ecosystem. Accurate disease forecasting models would be extremely helpful for epidemic and pandemic prevention and control. This research examines the potential for health forecasting and the challenges associated with its development. [ABSTRACT FROM AUTHOR]

Volatility, Uncertainty, Complexity, Ambiguity--in a VUCA world the moment of surprise is everywhere, making things extremely unpredictable and planning and strategizing far more challenging. The healthcare industry is witnessing seismic shifts as medicine becomes more personalised, health data becomes valuable, and data sharing becomes essential, demanding the healthcare sector to re-strategise. This research aims to understand the various innovations and change-management techniques based on technology that have been adopted by healthcare industries in today's VUCA world while exploring the innovations needed to drive the Indian healthcare sector in the years to come. Thus, it examines and highlight the implications of the rising emphasis being placed on innovations in the healthcare industry - helping the sector to re-strategise and face the changes in today's VUCA world with greater clarity. This paper is also designed to call attention to and discuss contemporary perspectives taken by top healthcare organisations in India before and during the COVID-19 pandemic. This research is based on secondary data, including intensive analysis of research papers, media articles and grey literature reports, along with examining the recent innovations undertaken by the top healthcare companies and hospitals in India. The findings suggest that moving away from a supply-driven healthcare system toward a patient-centred system is necessary, and therefore organisations in India have to embrace innovation, agility, and adaptability in unison to brave the VUCA times. [ABSTRACT FROM AUTHOR]

With the increase in the pace of globalization, SMEs are facing stiff competition from multinational firms. The entrepreneurs owning SMEs have fewer funds, but they need to improve the output of their organizations. Technology adoption can help owners of SMEs to match up with the pace of multinational firms because it can increase their reach and improve overall performance. In this paper, the authors will discuss whether online resource adoption (social media, e-commerce, technology 4.0) will enhance the marketing standard of small and medium enterprises or not. SMEs can achieve economies of scale because of the prominent usage of technology. The findings of this paper will help owners/managers of Indian SMEs to understand the use of online resources in improving marketing within a limited budget. COVID-19 has also pushed all the organizations towards the usage of technology. Either big or small organizations, none of them can ignore the use of technical sources for marketing in this digital era. [ABSTRACT FROM AUTHOR]

While Publicly Funded Health Insurance Schemes (PFHIS) can be an effective strategy to achieve Universal Health Coverage by offering financial protection, the extent to which they facilitate gender equity has been less explored. Women constitute one of the main vulnerable groups owing to a combination of health and economic vulnerabilities to access inpatient care services. Gender health equity requires that healthcare resources, such as PFHIS effectively reach women. This study investigates the gender differences in utilisation of Chief Ministers' Comprehensive Health Insurance Scheme (CMCHIS) by looking at a large volume of claims data covering 2012 to 2014 in the southern Indian state, Tamil Nadu. Previous studies indicate that women in the state had a higher hospitalisation rate than men and are entitled equally to CMCHIS. By disaggregating the data on number of beneficiaries, claim status, average and total claim value, type of procedures based on gender on a random selection of 230265 cases, the paper points out that women's utilization of CMCHIS is significantly lesser than men. Women constitute only 36% of all beneficiaries and received only half of the total claim value disbursed through the scheme. This pro-male bias was found to be statistically significant and consistent across the scheme years, age group and type of procedures. The study concludes that the gender inequity in utilization of CMCHIS is conspicuous and needs immediate attention from policy makers and administrators. With recent inclusion of COVID19 testing and treatment under PFHIS, the paper urges for further research lest more women are left behind. [ABSTRACT FROM AUTHOR]

BACKGROUND: The discrepancy between policy makers decisions, current research and clinical practice is of huge significance to the health industry and the Australian community. AIM: Evaluate of translational research frameworks and policy formulation within the Australian oral health context. METHODS: Following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, a focused systematic search was conducted using an electronic search of the CINAHL database, including Medline, Cochrane and Scopus. A combination of key terms including "oral health", "prevention", 'translational research', "public policy", were used for the searches. RESULTS: The initial literature search found 561 abstracts in CINAHL database. Review against the inclusion criteria and removal of duplicates yielded 129 abstracts; further reviewed against the inclusion criteria resulted in 35 included in the review of translational research models. Across the 35 papers 8 different frameworks for translation of research evidence into policy and practice were utilised across the literature. The results reported in these studies show that the PARiHS framework depicts successful translation as a function of the relationship between evidence, context and facilitation. These interplays of elements are particularly of relevance to oral health due to the complexity of the sector. Context (current and historical) and facilitation (including governance/regulation) are the foundational drivers of successful implantation of evidence into practice. CONCLUSION: The PARiHS framework for implementing research into practice is an appropriate model for oral health. Universal access is a feasible step in addressing the current inequities of access to oral health care. [ABSTRACT FROM AUTHOR]

STUDY DESIGN This paper is an output from a mixed methods study of aged care employees in which the quantitative results examining the effects of leadership style on organisational identification (OID) and job satisfaction (JS) of aged care employees populated the agenda for semi-structured interviews and the transcripts subjected to interpretative phenomenological analysis (IPA). PURPOSE The purpose of this paper is to identify the influencing functions and relate them to associated influencing behaviours of authentic leaders to assist in reducing the intention-experience disparity (IED) found in the thematic analysis of the transcripts of semi-structured interviews of the study participants. FINDINGS AND RESEARCH OUTCOMES Job burnout and organisational disengagement were prevalent in participants. The researcher identified that while aged care leaders worked assiduously to engage their staff, an Intention-Experience Disparity (IED) was operating. Leaders' influencing functions and behaviours are documented from the evidence-based literature and a conceptual model based on authentic leadership principles developed. RESEARCH LIMITATIONS/IMPLICATIONS The research deployed quantitative measurements to determine the differences in responses to an on online questionnaire that deployed the Multifactor Leadership Questionnaire™ (MLQ5X[Short]), the Identification with a Psychological Group Scale (IDPG) and the Measure of Job Satisfaction (MJS) and differences between responses from leaders and their raters between measured. These differences were used to explore participants' lived experiences and how they made sense of their personal and social worlds at work. In the quantitative study, there may be an overstatement of the strength of the relationship between variables among those motivated to participate in the study. The qualitative study required the researcher to describe the research context thoroughly. Those who wish to transfer the results of this study to a different context than aged care must judge the transferability of findings. RESEARCH IMPLICATIONS Decreasing job disengagement and burnout will reduce attrition and turnover and, thus, the availability of the aged care workforce. It will inform leadership development programs and training in aged care and other health and social care sectors. The workforce is a primary consideration for aged care in Australia and globally. Reducing burnout and disengagement will reduce workforce attrition, thus improving the care for some of the most vulnerable in the population. [ABSTRACT FROM AUTHOR]

OBJECTIVE The aim of this research was to understand core knowledge areas offered by master's courses in health services management in Australian universities. DESIGN A Google search identified relevant Masters' degrees in health services management. Course syllabus was then extracted from each university's website. Common core subjects were then collated and compared. SETTING Data for this study was collected from Australian university websites. MAIN OUTCOME MEASURES Findings were compared with those presented in a similar study conducted in 2013. Interpretation was also informed by an appraisal of key issues that characterise the current context of health care in Australia. RESULTS Masters' degrees in health services management were offered by 18 universities. Common core subjects included management, evaluation, evidence, health system, governance, law and human resource management. A comparison with an earlier study conducted by Ri tchie and Yen [1] found an increase in the following subjects: health system, quality management, health economics, policy and research, and a decrease in health information, epidemiology and resourcing. New knowledge areas included leadership, planning and project management, change management, and strategy. CONCLUSIONS This paper presents a discussion on knowledge areas that comprise syllabus in Masters level health services management education nationally. Key findings revealed differences between courses and the responsiveness of core syllabus to the current health care environment. The emergence of leadership, planning and project management was unsurprising while an absence of subjects that gave explicit reference to First Nations peoples was a notable finding. [ABSTRACT FROM AUTHOR]

PURPOSE: This paper aims to identify the fundamental features of culture within an organization and thereafter examines the subculture, which is imminent in relation to the attributes of employees. METHODOLOGY: This research was carried out by involving 22 prominent healthcare service sector organizations, which were selected randomly from three major districts in Odisha state, India. The study is based on 358 selected sample responses from frontline employees of these selected healthcare service sector organizations. The statistical techniques that were used on data derived in this study were analysis of variance, descriptive statistics, and t-tests. FINDINGS: It was found that employees of the healthcare service sector organizations involved considered cultural characteristics such as outcome, team orientation, and attention to detail to be the least prevailing in their organizations. The study revealed significant differentiation of the perception of the organizational culture prevailing within the organization, through post facto analysis of verification for variation potentials, for tenure in a specific position, age, and job position. Thus, this study argues that based on occupation, employment relationship type, and gender, an insignificant influence was displayed on the employees' perception of the prevailing organizational culture. PRACTICAL IMPLICATIONS: The development of a superior culture that promotes service quality enhancement maximizes patient satisfaction. To achieve successful proliferation and quintessential existence of the organization, it is cardinal that all the personnel within the organization have a firm grasp of the main operating culture and the intrinsic subculture. This study highlights the impact of organizational culture and subcultures within various organizations catering to the healthcare service sector of Odisha. [ABSTRACT FROM AUTHOR]

The COVID-19 pandemic has changed the way brands communicate to their potential and current customers. This paper uses a multimethod approach to specifically study nine corporate Indian chain hospital brands and their online social media presence during COVID-19. The authors sought to decipher the implicit information gained from Facebook pages and conducted a qualitative study with NVivo 12.3. to understand online branding activity over a year, which was for six months pre-COVID-19 and the first six months during COVID-19. This study corroborated these findings through qualitative interviews with six marketing managers from these brands and thus triangulated the findings. The objective of this paper is to understand these changes, and this will pave the way for the country's smaller hospitals that are yet to delve into Social Media Marketing. [ABSTRACT FROM AUTHOR]

Background: Innovation is associated with improvement, however, there is little published about the 'ingredients' for successful innovation in healthcare, and the skills required of Health Service Managers (HSMs) who facilitate change in their organisations. Aim: This paper synthesizes the findings of a literature review performed to describe the organizational and contextual factors that enable and sustain innovation in healthcare settings. Implications for the practice of Health Service Management and curriculum development have been extrapolated as innovation has been identified as a solution to escalating health system demands in a rapidly changing environment. Approach: A literature review used a systematic approach to source articles from the Scopus and Emerald databases over the period of 1993 to February 2016. Papers were also retrieved from a BMC Health Services Research weekly alert. Snowballing from relevant articles identified additional and significant papers. Grey literature, peer-reviewed papers and reports were similarly reviewed to incorporate contemporary perspectives on this topic across the business, health and University sectors, and to facilitate discussion of the skills and competencies for HSMs practice and education in relation to this topic. Context: Innovation is crucial to the sustainability and viability of Australia's world class health system. There is potential for innovation to lead to more cost-effective and efficient ways to address the challenges of limited health budgets and increasingly complex morbidities in an ageing population. Main Findings: Successful innovation according to the literature, is determined by a complex interaction of determinants including organizational culture, support and resourcing for innovation, leadership and a clear and shared vision. An organizational culture supportive of innovation includes strong transdisciplinary communication, engaged and invested staff and recognition of the role of innovation in health improvement and outcomes. A setting that is open to identifying, testing and evaluating initiatives for innovation requires capabilities to establish and maintain the working relationships, team dynamics and to prioritise resourcing to facilitate and sustain new ways of working, services, products or technologies. Recent research on the skills required for health service management employability and career success was also examined and identified the importance of skills such as communication, creativity and problem solving. These skills are critical and linked to the role of the HSM in accelerating innovation in their organisations. Conclusion: The key ingredients for successful innovation in health were inferred from the literature. HSMs are well positioned to support innovation as they possess the necessary technical and professional skillsets. The literature suggests that the development of graduate skills in the areas of communication, problem solving, and team work is critical to meet industry needs and for HSMs to enable innovation. Universities educating health service managers strive to ensure that graduates are professionals equipped to lead and manage health services. HSM graduates can foster the organizational and contextual factors that sustain and sanction innovative ideas to flourish and progress to implementation. Current research advocates that strong industry and higher education collaboration is important to further develop the graduate attributes necessary for innovation. [ABSTRACT FROM AUTHOR]

OBJECTIVE: Hospital managers need to have accurate information about actual costs to make efficient and effective decisions. Activity-based costing (ABC) is put forward as an alternative, more accurate costing method to calculate the cost of medical treatment. The objective of this paper is the application of an activity-based method to estimate the cost of cataract surgery in an ophthalmic hospital. METHODS: The present descriptive-analytical study was carried out at an ophthalmic hospital, in February and March of 2021, in Iran. Surgical operations for cataracts were considered. The required data were collected through conducting interviews with experts and relevant units, direct observation of activities, analysis of documents in the financial department, and the hospital information system (HIS) and financial software system of the hospital. The cost of surgical operations was estimated by activity-based costing (ABC). RESULTS: According to the findings, the amount and the share of the total costs of the activities identified in the main centers were as follows: human resources 54.24% of the total cost of cataract surgery which is the highest share of surgery costs; the cost of consumables was 32.57% of the total cost of cataract surgery is the second share of surgery costs. CONCLUSIONS: The research results showed that in this regard administrators should design and implement a comprehensive operational planning system in the hospital. [ABSTRACT FROM AUTHOR]

The majority of hospitals and other healthcare institutions have made the switch from paper -based techniques to something that is known as electronic health records or EHRs. This change was made possible by technological advancements. Various parties need to exchange the data records they keep on one another, and users need to be allowed to exercise control over who has access to the information they have on file. The Electronic Health Record (EHR) system is beset by issues relating to managing problems, challenges with trust, and data protection. Data stored on blockchains are immutable, private, and accessible only by their intended users. Blockchain technology's use has also led to managing a system with the potential to provide decentralized data storage. In this research, we determine whether it is appropriate to deploy blockchain technology in EHR and explore its potential uses in the efficient leadership of the COVID-19 pandemic. [ABSTRACT FROM AUTHOR]

PURPOSE: This research paper aims to identify the factors that have influenced patients' loyalty towards hospitals, doctors, or healthcare providers during the COVID-19 pandemic. The study seeks to create a comprehensive model that takes all these factors into account. DESIGN/METHODOLOGY/APPROACH: The study collected primary data from 400 valid responses using a Google Form, and a non-probability, convenient sampling technique was used. The sample size was calculated using G*Power software. [21] The respondents were mostly from Bhopal or nearby areas in Madhya Pradesh, India. SmartPLS software [22] was used to conduct partial least square structural equation modelling. The study used confirmatory composite analysis to observe interrelationships in terms of linear compounds, and tested research hypotheses using a structural model. FINDINGS: The COVID-19 pandemic has had a profound impact on the healthcare industry, including patient loyalty and expectations. The research highlighted that patients are increasingly looking for a more human-centered approach from medical staff, which includes better communication and more personalized care. This means that healthcare providers need to focus on building strong patient relationships based on trust, empathy, and respect. ORIGINALITY VALUE: The present research work will help in identifying the key drivers of patient loyalty so that hospitals can focus on improving the areas that matter most to their patients, such as the quality of care, staff communication, accessibility, and overall patient experience. This, in turn, can increase patient satisfaction and ultimately lead to higher levels of patient loyalty. [ABSTRACT FROM AUTHOR]

PURPOSE OF THE STUDY: The purpose of this paper is to make an enquiry into workplace spirituality in health care systems. Based on a theoretical study of spirituality and its growing importance in health care systems; workplace spirituality is discussed with doctors and elements of spirituality which are applied in treating patients are identified. The study has also explored the individual level and system level challenges while practicing spirituality through the identified elements in the health care systems. METHODOLOGY ADOPTED: This is an inductive form of research which involved enquiry into the existing literature of spirituality and further records the focused discussions of doctors for capturing the idea of spirituality in health care systems, identification of elements of spirituality and implementation challenges of spiritual elements in health care systems. FINDINGS: The idea of spirituality in healthcare systems includes the trust and belief in supreme power, peace of mind, spiritual care and identifying spirituality as an asset. Gratitude and prayers, counseling, inclusion of the yogic techniques and investment of self in the work are identified as elements of spirituality in healthcare systems. Analysis of data also implied challenges in implementation of spirituality in health care systems. PRACTICAL IMPLICATIONS: The findings of the study have identified the elements of spirituality in health care systems not addressed in the previous research. The present study suggests to consider the emotional labor and stres s of the doctors developed in the treatment process as the role of doctors is crucial in maintaining the integral health of patients. The implementation challenges of spiritual practices in health care systems are also discussed. [ABSTRACT FROM AUTHOR]

Today, the whole world is fighting the pandemic of COVID-19. In these circumstances, the medical professionals and Doctors are being viewed as the frontline warriors who are risking their lives for the sake of helping, caring, and curing these patients. However, in these difficult times, there are few medical professionals and health care providers who are taking advantage of this situation and milking distressed and distraught patients at will. A conflict between professional and personal ethical values makes them depressed and puzzled. It is tough for them to maintain a good image of their profession and business. The objectives of this study are to review the ethical conflict amid the ongoing Covid pandemic and post-Covid pandemic (vaccination period) in the context of medical professionals and health care providers. The paper is designed based on a literature review. Almost fifty-two research papers, articles, survey reports, and newspapers were studied in the context of ethics in business/profession. After reviewing moral distress is ongoing and post -pandemic period, the researchers have tried to present the medical professionals and health care providers' critical situation to give priority to their professional ethics or personal interest. [ABSTRACT FROM AUTHOR]

This study seeks to evaluate how the COVID-19 pandemic is not just impacting tremendously on physical health, rather it has a serious effect on the psychological health as well as the mental health of individuals. This needs to be addressed on an urgent basis. The paper looks forward to examing the various kinds of repercussions the current pandemic is having with regards to the deterioration of mental health conditions among individuals, resulting in suicide. The outbreak of Coronavirus has brought about massive changes in India. A lot of misinformation is circulating and this has subsequently led to the creation of anxiety issues among individuals. [ABSTRACT FROM AUTHOR]

Consumer engagement is emerging as an important trend in a contemporary health care environment. Yet, a universal definition of meaningful consumer engagement has not been determined. This paper presents our systematic literature review findings, which intended to consolidate the definition of consumer engagement (or related terms) in the context of health care to date to arrive at a definition for meaningful consumer engagement in healthcare. Literature searches were performed in MEDLINE, CINAHL, Embase and PsychINFO in June 2021. Using a combination of medical subject headings (MeSH) terms, Emtree search headings and free text words, a total of 82 records were identified. After reviewing in line with PRISMA methodology, 23 articles were considered relevant to the development of the definition of consumer engagement. The methodology of these papers was analysed using the revised Mixed Methods Appraisal Tool (MMAT) (2018). A total of 13 of these papers were then further analysed for a definition of meaningful consumer engagement or characteristics of consumer engagement. None of the definitions found comprehensively defined meaningful consumer engagement but instead, five described meaningful consumer engagement. Therefore, a new definition of meaningful consumer engagement is proposed, which is based upon the synthesis of the characteristics of meaningful consumer engagement and person-centred care. This new definition speaks to what is it means to be consumers of health care rather than patients and acknowledged the importance of the reciprocity of the exchange relationship of 'consumers', the importance of leadership, and the emerging evidence around diversity and inclusion trust and partnership which requires active involvement and participation. [ABSTRACT FROM AUTHOR]

OBJECTIVES National standards in Australia acknowledge the significance of spiritual care in the provision of holistic care, understanding that peoples' beliefs and values impact their experience and health outcomes. While spiritual care has been provided in Australian hospitals for many decades little attention has been given to changes in the workforce and the implications for quality of care. This study aimed to further understanding of the key influences and mechanisms for change to ensure safe and high-quality spiritual care provision in Australia by a qualified and credentialed workforce. METHODS This study used a qualitative case study design which included interviews and analysis of archived records. Narrative analysis produced an extensive organisational case study from which a timeline of key changes significant to the spiritual care workforce was constructed to inform this paper. RESULTS There have been movements towards a professional spiritual care workforce, but progress has been slow, and inconsistency persists across Australia. Five key influences were identified that provide a basis for future progress: the need for evidence, cooperation amongst stakeholders, investment by government and health service management, and leadership and advocacy from spiritual care peak bodies. CONCLUSIONS Attention to historical turning points enables understanding of the influences for change. These can become opportunities for health management to further progress towards a qualified and credentialed spiritual care workforce able to deliver safe and high-quality spiritual care. [ABSTRACT FROM AUTHOR]

The article focuses on the SPECIAL ISSUE OF THE 1ST INTERNATIONAL CONFERENCE IN HEALTHCARE MANAGEMENT 2021. Topics discussed include papers presented covered diverse topics such as digital healthcare, mental health, public health and health economics as well as healthcare marketing and health caregiving; and selected papers are getting published in this special issue.

OBJECTIVE: Open Disclosure is the process of open and honest discussion between a clinician and the patient and family when an adverse clinical event occurs while the patient is in care or treatment. While open disclosure is now a mandatory practice in many developed countries like the United Kingdom, Australia, the United States and Canada, it has yet to be made mandatory in Singapore. In most healthcare institutions in Singapore, the Clinical Governance or Quality Service Management Department manages the governance of patient safety and medical errors. This systematic literature review aims to understand the effect of Asian culture relating to apologies because of the implementation of Open Disclosure in Singapore's healthcare system. METHOD: The Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) statement was used to review and synthesize the contemporary literature qualitatively. RESULTS: This study identified that there are links between culture and apologies and in particular, the expression and acceptance of the apology. This study explored and identified the effects of Asian culture on open disclosure, specifically on apologies, and established that Asian and western cultures offer and accept apologies differently. Also, the study established the public's view and demand for open disclosure and the impact of culture on how a person presents oneself in delivering an apology. CONCLUSION: The study could only identify five high-quality articles in this systematic literature review; there were no papers on the mindset and perceptions of Asian healthcare professionals on apologies and open disclosure found. This present study has demonstrated a significant research gap that is a significant opportunity for future research. [ABSTRACT FROM AUTHOR]

An introduction is presented on topics within the issue including understanding managerial ethical decision-making approaches of clinically and non-clinically trained healthcare managers in Australia, decision-making in healthcare and managing health services.

OBJECTIVE The aim of this research paper is to analyse and provide suggestions to overcome challenges of data security and data privacy in the healthcare sector. The objective is to also conduct a SWOT analysis to understand the current scenario of the healthcare sector. It will provide detail on the concerns of the healthcare sector. DESIGN AND SETTING A quantitative data analysis was conducted. The online Google forms were used to gather primary data. Statist ical analysis software was used for data analyses like independent sample t-tests and one-way anova. RESULTS The healthcare sector is concerned about data security and data privacy. The violation of privacy cases in India has increased over several years. The data security and data privacy in healthcare sector are very important. The female respondents felt that it is very important that their consent is taken before their personal information is sold or shared wi th others plus before tracking their movement on the internet than male respondents. CONCLUSION Healthcare and information technology sectors are among the most important sectors in the current online world. The strengths are healthcare awareness and mobile applications while weakness are ineffectively protected systems and infrastructure problems. The opportunities are investments for different facilities in the sector plus increase in research and development. The threats are violation of data privacy, data thefts and cyber -attacks putting a question on data security. Proper effective procedures have to be implemented to improve data security. [ABSTRACT FROM AUTHOR]

The digitalisation of healthcare represents another change challenge for clinicians, and the most prominent of these is the Electronic Health Record (EHR). Adopting the EHR, including the training of clinicians of all disciplines, often does not occur effectively, which increases the risk of adverse events and the reduction in the quality and safety of clinical care. The competent use of the EHR requires clinician user training. One form of training is scenario-based. The questions asked of the literature in this SLR are what evidence exists as to the effectiveness of using scenarios to train clinicians in using the EHR, and is there a research gap in this evidence to inform future research? To undertake this systematic review of the literature, the researchers implemented the PRISMA Method. Only highly ranked, health-related academic databases accessed through an electronic library catalogue were used to search for relevant peer-reviewed/refereed articles. The decision to apply the PRISMA method was based on the PRISMA statement, which safeguards comprehensive reporting and transparency to ensure inferred recommendations and interventions are based on the best available evidence. 6,898 records were returned from Boolean searches for articles published between November 2018 to November 2021. Five articles were included for greater analysis following exclusions by title review, abstract review, and quality assessment. Quality assessment of articles reporting empirical studies relating to the effectiveness of using scenarios in this type of training was performed using the standard quality assessment scoresheet by Kmet [48]. Three themes emerged from the literature. The centrality of workflow, clinician engagement are key, and scenario-based training is one of many training strategies implemented. The authors found that further rigorous research studies are required to enhance the evidence body for the continued usage of scenario-based training of clinicians to effectively use the EHR, particularly as the digital landscape within health continues to evolve. Moreover, the authors posit that further research on scenario-based EHR training of clinicians should include: 1. Scenario-based training is just one part of a broader and blended EHR training suite. 2. Ensuring future studies encompass a diversity of all fields of clinical roles within the research and, 3. Include standardised terminology naming for clinicians' scenario-based EHR training within the studies. [ABSTRACT FROM AUTHOR]

Evidence exists of the benefits of homelike environments for residents of residential aged care facilities (RACF). To date, most research has focused on the perceptions, experiences, and quality-of-life outcomes of homelike environments from residents' perspectives. The views of the aged care workforce (ACW) about homelike environment in RACF is under-researched. A scoping review was conducted of the PubMed, Medline, PsychInfo, CINAHL, and Scopus databases in April 2021. Search terms included: homelike environment; residential aged care; staff. Perspectives of ACW were synthesized using Rijnaard's framework, encompassing three key categories. Of 1,597 papers identified, 21 articles published from 1990 to 2021 met the eligibility criteria for review. The scoping review provided insights from nursing staff, facility managers, administrators, and also activity coordinators, laundry, and catering staff. Eight key elements of homelike environments were identified, further classified into three key categories: (1) built environment (indoor and outdoor spaces); (2) psychological elements (residents' choices and control, maintaining residents' beliefs and habits); (3) social elements (relationships with residents, families, and staff, communal environments and maintaining contact with community). No important differences in themes across ACW groups were evident. Homelike environments were associated with higher job satisfaction, lower burnout, lower staff turnover and did not contribute to staff distress nor perceptions of reduced safety. Homelike environments are potentially beneficial for ACW. Review findings can inform planning, implementation, and evaluation of homelike environments, to ultimately enhance outcomes for ACW and residents in RACFs. [ABSTRACT FROM AUTHOR]

The resource-based view (RBV) theory is a widely accepted strategic management theory, particularly within private sector organisations. [1,2,3] However, within public healthcare settings, the level of empirical support available on the use and appropriateness of RBV within this environment is largely unchartered. Consequently, this paper aimed to further understand the level of evidence for the purpose of providing an insight into how it may be used to improve the efficiency and effectiveness of public health organisations. An extensive literature search returned a total of 859 studies. Of these, just 13 studies met the inclusion criteria of being an investigation of the use of RBV theory in public sector healthcare organisations. The analysis conducted demonstrates that while the use of RBV theory has been relatively slow, the benefits are positive. The practical application of RBV theory lies in strategically mapping the relationships between resources, capabilities, and public value, relevant to healthcare organisations, in order to gain and understand how public value is created to provide a competitive advantage and superior performance for the organisation. [ABSTRACT FROM AUTHOR]

Aim: The aim of the review was to examine the characteristics of studies that use CQI approaches to evaluate management development programs; and to synthesise the findings to understand how CQI approaches are being used to evaluate the effectiveness of management development programs. Method: A scoping review of the literature was conducted in a manner consistent with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) statement. The matches were screened by title and abstract using the inclusion criteria, leading to a full paper review of 48 papers. Of these, the 14 papers found to meet the inclusion criteria for the scoping review were independently reviewed and analysed by two of the authors. Findings: The review revealed the ways in which CQI approaches were used in evaluating management development programs highlighting the role of context, predetermined competencies and participatory CQI approaches. Participatory CQI approaches including on-the-job application of learning provided opportunities for participants to learn through CQI activities associated with action learning and CQI feedback cycles. Conclusion The authors concluded that evaluations using participatory CQI approaches are better positioned to report more comprehensively on the benefits of management development programs when they include the competencies required to be successful in the context within which the manager is working. Future directions for research in this area include an examination of the microsystem context to determine whether the required management competencies associated with remoteness differ from other contexts. [ABSTRACT FROM AUTHOR]

BACKGROUND With the outbreak of COVID-19 the emotional health problems of healthcare workers have been further aggravated. If now left unaddressed this can lead to distress as well affect their effectiveness at work. It becomes essential to look at those specific emotional needs of healthcare workers, enabling them experience emotional well –being at different levels. OBJECTIVE This study examines the Human Resource (HR) Champion approach in combating the emotional health problems of healthcare workers. The objectives of the study included identifying the different emotional needs of Health care workers, mapping the various Human Resource Champion roles towards each of the identified emotional needs of workers and the different levels of emotional well-being. The study further looks at the feasibility/availability of the various identified employee champion roles in healthcare. METHODS Based on a mini review the purpose of the paper is to create a unique synthesis and proposal for utility of healthcare organizations The exploration included terms of search in combination and in particular related to emotional fitness of healthcare workers, COVID-19, HR role in managing employee stress, workplace stress, employee champion and HR champion. The potential chances of subjectivity in selection of the papers cannot be overlooked though the various databases used for review include Google Scholar, Web of Science, Semantic Scholar which provides the most cited work RESULTS The study reports a negative influence of pandemic on HCW’s mental health. The identified needs of healthcare workers during the pandemic include caring, protecting, hearing, preparing and supporting them. The identified needs have been mapped towards the various HR champions i.e., physical, social, financial, emotional, work-life integration and meaning in work champion. The various practices that were available and were considered feasible have also been evaluated. The fulfillment of the specific emotional needs of HCW’s can lead to emotional well- being at different levels including essentials, belonging, purpose and flourishing. But the fact remains that many of the champion roles are way far from being implemented in healthcare due to the nature of work and to an extent attitude of the management. CONCLUSIONS The findings of the study reveal that different employee champions can nurture the specific emotional needs of healthcare workers thereby leading to fulfillment of their emotional well-being at different levels. Some champion roles are more visible (physical and financial champions) as compared to work- life integration, social, emotional, meaning in work champions in healthcare organizations. LIMITATIONS The potential chances of subjectivity in selection of papers cannot be overlooked though the study made use of Semantic Scholar, Google Scholar, Web of Science which provides the most cited work. Since the core purpose of this paper is to provide a unique synthesis and proposal of value to healthcare workers, this mini review has its use in contribution towards a conceptual model that can be subject to empirical attestations in future research to further establish the role of different HR champions towards the increased emotional well-being of Healthcare workers at the workplace. [ABSTRACT FROM AUTHOR]

Green Burial is a burial method which uses biodegradable materials to entomb the dead body instead of cremating by using embalmed liquid. It aims to let the body return to the nature naturally. With an ageing population, there is an increase of demand on columbarium and niches in Hong Kong, and green burial has been introduced as a more sustainable option to bury the deceased. The current paper has summarised the official documents regarding the green burial programme proposed by the Hong Kong government. The reason why people do not prefer green burial may be due to the Chinese traditional belief and the lack of education. Methods of delivery of message and social media coverage are issues leading to people not being encouraged to use green burial. United States and Singapore develop improved approaches in performing green burial. The effect in promoting green burial services is evaluated in this study and recommendations on improving the way of promotion are proposed. [ABSTRACT FROM AUTHOR]

OBJECTIVE The paper aims to understand how the elderly perceive the healthcare services of their aged care facilities. This paper explores different dimensions of servicescape elements, which ultimately affect the development of healthcare services. DESIGN Both naturalistic observations and in-depth interviews were conducted to discover the perceptions servicesape elements. RESULTS The authors discovered that servicescape elements rely not only on physical, social and socially symbolic dimensions but also on cultural dimensions. CONCLUSIONS This study uses the elderly home context in City of Harlingen, Rio Grande Valley, Texas, USA, and finds support to Rosenbaum and Massiah [1]'s multidimensional model and suggests improvements in servicescape elements. We found that factors such as ambience, signage, layout, and socially symbolic structure at the aged care facility, were highly appreciated by the elder residents. Other factors such as privacy, quiet environment, and social interactions among patients via group activities require improvements and further attention. Findings of the study can be generalized in other similar social contexts, particularly in improving Asia Pacific region's healthcare services. [ABSTRACT FROM AUTHOR]

People are now more health-conscious to live safe and hazard-free lives in modern society. If people are affected by any disease, choosing doctor services and medicines involves many complex decisions. Generic drugs seem to be a significant and well-known source of competition for labelled drugs, but they can likewise be a major idea for lowering costs in the pharmaceutical industry. This might result in savings for either the government or the patients. Given this perspective, it is critical to understand a patient's preferences amongst both drug kinds (brand and generics) as well as to discover what are the attitudes of patients on those and whether this impacts the actual behaviour and purchases in future because of their satisfaction levels. In this context, this paper is an early effort to investigate patients' attitudes and their effect on their level of satisfaction and switching intention in the pharmaceutical industry (i.e., generic and brand choices). Responses were collected from 537 patients residing in different cities of Odisha state of India by survey method and analysis. In line with the study's results, patient satisfaction and switching intentions were positively affected by their attitude. In addition to patient pleasure, introducing generic drugs creates competition, which is necessary for originator businesses to innovate. Because of their lower costs and the competition, they foster, generic medications contribute to constructing a more sustainable healthcare system. [ABSTRACT FROM AUTHOR]

COVID-19 brought havoc in the world with its high infectivity and virulence. Many countries were caught unprepared in public health capacity and socio-economic parameters. In this trying time, public health ethics remain an unanswered question on many fronts of treatment and control of novel coronavirus. The objective of the paper is to analyse the significant ethical challenges faced during the COVID-19 pandemic. The pre-defined thematic areas based on critical issues are identified to understand the ethical concerns of prevention and control of COVID-19. Secondary sources of literature have been consulted, and pieces of evidence gathered to strengthen the arguments. The article also provides a recommendation on ethical measures for the preservation of human dignity and ethical practices. The human rights aspects of regulations during the pandemic of the coronavirus are discussed to understand various nuances of justice and liberty. [ABSTRACT FROM AUTHOR]

OBJECTIVES: This paper is one of the first studies that identifies factors that inhibit access to healthcare services and healthcare-seeking behaviour (HCSB) in rural India during the COVID-19 pandemic. METHODS: The data source was the household sample survey of the World Bank on 'COVID -19-Related Shocks in Rural India 2020, Rounds 1-3'. Binomial and multinomial regression analysis was carried out to estimate the determinants of health care avoidance and HCSB. RESULTS: Families belonging to low consumption quartiles not only delayed obtaining health care but also underutilized formal health resources at public and private facilities. The majority of non-agricultural households, as well as those that reduced their consumption during the outbreak, were forced to self-medicate through pharmacies. Family planning, immunization, child growth monitoring, and routine medical check-ups were among the services that were not availed during the pandemic. CONCLUSION: The findings of this study emphasize the need of removing financial obstacles to care during the COVID-19, as well as the importance of child-related care continuity (child development monitoring, antenatal care, and immunization) and routine check-ups. [ABSTRACT FROM AUTHOR]

The objective of this study is to investigate job satisfaction amongst nurses in Saudi Arabian hospitals. In recent years, there has been considerable growth in the healthcare system in Saudi Arabia, yet little attention has been paid to improving the performance of healthcare professionals, by improving job satisfaction and retention of nursing staff. This paper reviews the research conducted on job satisfaction, and retention of Saudi nursing staff. This is an integrative review of previous studies on job satisfaction and retention of Saudi nursing staff. The electronic databases Google Scholar, CINAHL, PubMed, and Global Health were used to identify peer-reviewed literature published between 2009 and 2018. The literature review showed that the majority of nurses were satisfied in their job. However, there was a shortage of research in retention of nurses. The evidence from this study suggests that the hospitals need to ensure high level of job satisfaction and decent wages of nurses for maximum retention of nurses. [ABSTRACT FROM AUTHOR]