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The article reports on the best workplaces in Canada. A twenty-five year study by the Great Place to Work Institute in San Francisco was applied to organizations in Canada to make the list. The study focused on five themes that influence trustful relationships in a workplace: credibility, respect, fairness, pride, and camaraderie. Some of the best workplaces listed include Back in Motion Rehab Inc. and Vancity. INSET: METHODOLOGY.

The article deals with the increasing number of older employees and how employers can manage them. According to authors Peter Cappelli and Bill Novelli, the increase in the number of older employees was due to the increase of life expectancy. Employers are advised to acknowledge both the value of older employees and their workplace needs. It describes how Kevin North, chief executive officer (CEO) of software company Dyadem, effectively manage older employees in the company.

The author of this article uses the term office jerk to discuss unpleasant people in the work place. Career Coach Gloria Elliott hosts a seminar called "Working with Very, Very, Very Difficult People" in which she suggests turning a negative into a positive by taking action to improve a situation, being clear about expectations at work, reinforcing positive behavior, and allowing co-workers to talk about each other to help solve any misunderstandings.