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The article discusses the changes in public libraries as of June 2021. Topics covered include ways libraries are engaging with patrons, critical role of both public libraries and their higher education counterparts in helping their communities have access to technology throughout the COVID-19 pandemic, and automated solution offered by LaptopsAnytime to the challenge faced by librarians during the pandemic.

Presents the views of Cleveland Public Library's director, Marilyn Gell Mason, on how to provide the best library service. Discussion of how the library offered access to complete Associated Press (AP) reports during Operation Desert Storm; View that the library is able to predict what library users need and respond in a timely way to these needs; Construction of a dial-up service by the library, which offers in its online catalog a current index to articles in a number of magazines and other information on periodicals and library materials; Thoughts of Mason the partnerships of the library with electronic publishers, including software and database publishers.

For most public library customers a database still seems like the brainy kid in high school: willing and able to help you but a little intimidating. At the Cuyahoga County Public Library, a 28-branch public library system in northeast Ohio, there are rich database resources.

Announces the continuation of Winnipeg Public Library's business relationship with epixtech, which provides the library with automation solutions. When the library began its association with the vendor; Installation of Dynix system and Horizon Sunrise; Other installations the library has signed up for; Number of patrons visiting the library annually.

Describes how the Bloomington Public Library use automation to improve contact with its patrons in Illinois. Production of a mailing label program; Development of programs for senior citizens; Development of letter for adult patrons.

Focuses on a survey of microcomputer use in academic and public libraries by 'Library Computing.' Variety of brands and models being used in both types of libraries; Use of computers for administrative functions, library operations and online searching; Popular software programs; Creation of software; Problems.

Relates how two librarians at a public library put together a proposal to build a collection of computer software. Areas that needed to be addressed; Selection of three systems; Software selection; Circulation; Their experience processing and packaging the disks; Reaction of the public; Economical approach; Outlook for software lending by libraries.

Announces that the Los Angeles Public Library (LAPL) is conducting an organized marketing campaign to increase library use and numbers of cardholders. Discussion of the strategy and theme of the campaign, "The Best Things in Life Are Still Free"; Way that library automation created the need for all library cards to be reissued to library users; Customer service survey which was conducted by the library, and which found that some who did not use the library were not aware of library services; Details of library finance at the LAPL.

Reports on the success of the dial-in catalog access at the Cleveland Public Library (CPL) in Ohio. Way that CPL is the first public library in the U.S. to offer a service linking personal computers with the online library catalog; Plans of the library to add another eight phone lines to the service, due to its popularity among library users; Agreement of the trustees of the CPL to a long-range capital plan which will change the main library's physical arrangement and service delivery system.

Reports that Anchorage Municipal Libraries in Alaska has selected DRA to upgrade its library automation powers. What the contract stipulates; Description of the Anchorage public library system; The system housing the largest special collection of Alaska-related material.