1. Know Thy Users.
- Author
-
Etches, Amanda and Phetteplace, Eric
- Subjects
- *
LIBRARY user research , *PSYCHOLOGY of library users , *LIBRARY administration , *LIBRARIES & community , *ATTITUDE research , *LIBRARY rules & regulations - Abstract
The article discusses the benefits of conducting user research as a means of providing relevant services to library patrons. It addresses the impact of technological innovations on the services libraries provide to the community, conducting attitudinal research through surveys, and inviting users to participate in library use policy.
- Published
- 2013