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Know Thy Users.

Authors :
Etches, Amanda
Phetteplace, Eric
Source :
Reference & User Services Quarterly. Fall2013, Vol. 53 Issue 1, p13-17. 5p.
Publication Year :
2013

Abstract

The article discusses the benefits of conducting user research as a means of providing relevant services to library patrons. It addresses the impact of technological innovations on the services libraries provide to the community, conducting attitudinal research through surveys, and inviting users to participate in library use policy.

Details

Language :
English
ISSN :
10949054
Volume :
53
Issue :
1
Database :
Academic Search Index
Journal :
Reference & User Services Quarterly
Publication Type :
Academic Journal
Accession number :
90455092