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Discussion of electronic library reference services focuses on an overview of the chief methodologies available for conducting assessments of electronic services. Highlights include quantitative measures and benchmarks, including equity and access; quality measures; behavioral aspects of quality, including librarian-patron interaction; and future developments. (Author/LRW)

Focuses on the overview of chief methodologies available for conducting assessment of electronic services. Analysis of the ways electronic reference services being implemented and used; Criteria for evaluating reference services; Suggestion on the way reference services can be applied to online service environment.

Focuses on the impact of learning theory on the course of learning for adults. Factors that affect learning; Recommendations and guidelines for applying study of learning to reference service and library instruction.

The article discusses various reports published within the issue, including research on electric references from a variety of authors including Andrew Briedenbaugh, Buff Hirko, Ruth Vondracek, Lauren Miranda, and Melissa Gross.

A preface for the September 2006 issue of the "Reference Librarian" is presented.