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Start Over Descriptor "Professional services -- Innovations" Journal the service industries journal
1 results on '"Professional services -- Innovations"'

1. Managerial routines in professional service firms: transforming knowledge into competitive advantages

Author

Jensen, Soren H., Poulfelt, Flemming, and Kraus, Sascha

Subjects
Professional services -- Management, Professional services -- Innovations, Competitive advantage -- Research, Company business management, Business, Business, international
Abstract

A study was conducted to show how managerial routines can be used to transform capabilities into competitive advantages within professional service firms (PSFs). Findings indicate that PSFs' innovations are routine and are mainly reactive. The conflict between external demands and internal utilization of capabilities within companies is also explained.

Published
2010

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