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The article reports that the American Library Association (ALA) has released a report titled "Library Programs and New Americans: A White Paper" which examines how public libraries can provide the services new Americans need to gain familiarity in the U.S.

In the article, the author discusses the move by public libraries in the U.S. to offer technology, space and assistance for telehealth appointments to help people in rural and low-income areas in improving access to medical services and bridge the digital divide in many communities. Also cited are the important components for telehealth programs in public libraries like broadband connection, access to computers, and technologically-competent staff.

The article discusses the role of libraries in improving the health literacy of its community members. The author examines implicit bias and its impact on the health of minority population. She explains implicit bias, which includes the positive or negative thoughts and feelings outside one's conscious awareness. Implicit bias results in illness and death. She informs that librarians can address health literacy by understanding the information needs and seeking out useful health resources.

The article discusses the role of partnerships in funding and expansion of the Gwinnett County Public Library (GCPL). Topics discussed include strategies adopted by libraries to reach out to the funding agencies and receive money for hiring new staff; partnerships of GCPL with local schools and branch libraries in Gwinnett County; and development of service model by employing staff of all age groups and evaluating the library policies in staff manuals.

The article presents examples of the many ways public libraries in the U.S. employ podcasts. Topics discussed include information on The Librarian Is In podcast from the New York Public Library, hosts of the Des Plaines Public Library's Pint and Click podcast, and three podcasts offered by Knox County Public Library in Tennessee.

The author examines how electronic books (e-books) and e-readers can work in public school libraries in the U.S. Topics discussed include her experience with an e-book action research study designed to illuminate her school library e-book decisions, suggestions for e-book implementation in non-I:I device model environments, and factor to consider in planning for action research that investigates middle school e-book use.

The author comments on the vital role of public libraries amidst the age of hoax news in the U.S. The topics discussed include the proliferation of fake news, its implications on the decisions of voters in the country's 2016 election, and ways of identifying fake news. Moreover, it also cites ways on how public libraries can help in identifying fake news.

The article discusses the trends in U.S. public library services for youths, focusing on shared practices and services and historic roles of public library for the society. Trends include the growing focus on what libraries do over its collections, the increasing focus on information and information services in digital formats and forms, and the expansion of literacy and learning goals beyond reading.

The article discusses the American Library Association's (ALA's) report titled "National Impact of Library Public Programs Assessment (NILPPA), Phase 1: A White Paper on the Dimensions of Library Programs and the Skills and Training for Library Program Professional."

The article presents the views of three American authors on subjects of interest to the public library profession including children's book author and illustrator Sarah Brannen who is known for her books "Uncle Bobby's Wedding" and "Madame Martine." Author Warren Adler has even served as a library trustee and is one of the pioneers of digital publishing. The speech of author Ursula Le Guin for the acceptance of the National Book Foundation Medal for Distinguished Contribution is also presented.

The article offers the insights of several public library professionals regarding the importance and benefits of applying technology by public libraries on traditional storytime to develop an increase child reading achievement and optimal learning experience. People who were mentioned include Cindy Wall of Children's Librarians in Southington, Connecticut, Clare Dombrowski of Children's Librarian in Amesbury, Massachusetts, and Lisa Mulvenna of Clinton-Macomb Public Library in Michigan.

The author discusses that public and academic libraries are becoming passports acceptance facilities (PAF) where it can directly process passport applications. The Regional Passport Agency (RPA) in the U.S. has coordinated with the libraries in helping of needed services. PAF are beneficial service provides to the citizens.

Several statistics about presidential libraries in the U.S. are presented, including the number of hours of recorded telephone conversations collected by the Lyndon Baines Johnson Library and Museum, the number of pages of historical records and papers at the Dwight D. Eisenhower Presidential Library, and the year the Presidential Library system started.

The article discusses topics related to the public library profession. It offers information on the Massachusetts Library System's (MLS) spring conference with the theme "Fail Fast and Prosper" featuring keynote address by speaker Valerie Young, a leading expert on impostor syndrome. It presents experience of Louise Goldstein of Massachusetts-based Waltham Public Library, on experience of learning from failure.

The article offers information on the exciting methods on how public librarians incorporate art in the services of public libraries in the U.S. The topics discussed include the ways of fostering experiential learning opportunities to library patrons, methods of facilitating the participation of patrons, and how patrons can contribute to the display and exhibits of libraries creatively.

An excerpt from the book "Building & Operating a Digital Media Lab" by Jeffrey P. Fisher is presented which focuses on the vital issues that are very important to public librarians such as recruitment and training of the best staff, creating the appropriate space and arradning funds.

The article offers the author's view as president of the Public Library Association (PLA) in the U.S. as of 2016. Topics include the mission of PLA to cultivate talented public library professionals, its initiative to investigate the best practices and innovative ideas around family engagement and the grant it received from the Global Libraries Legacy Initiative of the Bill and Melinda Gates Foundation.

The article offers the author's perspective on the customer service of public libraries in the U.S. The author reflects on the effective and innovative customer-service approach of Walt Disney World Resort in Florida, where all cast members are trained in a customer-service philosophy. He also looks on the efforts of Kalamazoo Public Library in Michigan and the Escondido Public Library in California in recreating the resort's approach to customer service.