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1 results on '"Xansa -- Contracts -- Outsourcing -- Forecasts and trends"'

1. Thames Water's India deal leads way to offshore future for utilities

Author

Cushing, Karl

Subjects
Contract agreement, Outsourcing, Market trend/market analysis, Computer services industry, Xansa -- Contracts -- Outsourcing -- Forecasts and trends, RWE Thames Water PLC -- Contracts -- Forecasts and trends -- Outsourcing, Water utilities -- Outsourcing -- Contracts -- Forecasts and trends, Computer services industry -- Contracts -- Forecasts and trends -- Outsourcing, Outsourcing -- Forecasts and trends
Abstract

l Indian staff handle customer billing remotelyl Backlog cleared and service levels exceededl Analysts predict more offshore BPO deals Karl Cushing karl.cushing@rbi.co.uk Outsourcing experts have predicted there will be a […]

Published
2003

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