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Mendeley is an academic information manager. This guide for PhD students shows the main features of the Mendeley web portal version. The guide focuses on the functions of academic social web and information discovery, but also includes aspects of bibliographic reference management. Finally, basic aspects of using the desktop application are also presented.

Zotero is free reference tool to collect, organize and cite your research in few easy steps. The guide will make users enable to use this reference management tool in simple way for preparing bibliography for their literary and scientific works.

The basic features of the search engine and scientometric database Google Scholar, information about the use of indicators to compile rankings of the world and Ukrainian scientists, step by step instructions on how to sign, fill and edit profile in the system. The possibilities of simple and advanced information search. Described tool for origination of user's library of citations and service by which constructed ratings of most influential professional periodicals in the world. For students and researchers of different disciplines and specialities.

The documentary heritage education as a field of librarianship, is to for citizens to know, usufruct and contemplative observation transiting the documentary legacy interpretive rationality, both located in libraries and to treat him as an object of study. The educational proposal raised goes to two communities: a humanities university community and the general public. Theoretically it is assumed that a field of action for education documentary heritage may be specialized university libraries humanities. The premise of this work is that: global effects of the XXI century society have expressed reassess cultural goods, including documentary heritage is to sustain the human side of current social stage, so a documentary heritage education societies contribute to the development of humanized, informed and trained. In sum, the heritage education is a process of information and education for citizens of libraries, schools and society have access for memory informative value.

Reference services are explored in this book from all angles: collections, processes, staff and technologies. This monograph is a complete manual on information and reference in libraries, which serves both as a state of the art and as a guide for setting up reference services in information centers. The typologies of information sources, the procedures for receiving questions and providing answers, or the possibilities of technologies for providing information from libraries are all aspects that are developed in a precise and structured manner. It can be said that this manual fills a gap in the national professional scene and is one of the main works in the international bibliography on this subject, since, based on the library tradition, it places it in the context of digital reference and offers all the necessary data on the past, present and future of the reference services provided by libraries.

Guide for patients, their relatives and laypeople describing quality health web sites. It was granted by a MIUR (Italian Ministry for University and Research) project for the spreading of the scientific information. The aim of this tool is to provide the “key” for a good web research and to orient and guide towards health quality information. It describes some of the most important health websites in Italian, English, French and Spanish: Azalea, MedlinePlus, Cencer.gov and Cismef. In the appendix you can find a list with links to some other information resources and a directory of Italian patient libraries.

An emerging trend of traditional reference service, the digital reference service is another type of library service. This handout describes the basic concepts, the elements of digital reference service, a brief history, definition, user's interaction, Aska, and some other basics issues on the administration of digital reference services.

Updated version of prof. Redondi's paper about reference work. That paper is a practical guide and explains in a very simple and plan way how to find bibliographic informations on the Internet, how to write a bibliography, how to use in the right way the bibliographic citations.

This article is about the new context of the referencist with the impact of the new information technologies, and a introduction of the differents skills in the librarian management.

This library guide or pathfinder is made as a term paper for the References Services course at the Master in Library Science Program at the State University of New York at Buffalo, Buffalo, NY, USA; Associate Professor of the course Dr. Lorna Peterson, April 23, 2001. It lists sources in electronic format to introduce undergraduate and graduate students of the State University of New York at Buffalo to the research and study of Library and Information Science with an international scope. Consult with a reference librarian at the Undergraduate Library (UGL) for additional assistance.

This library newsletter is made as a term paper for the course 581 of Marketing Information Services for Libraries at the Master in Library Science Program at the State University of New York at Buffalo, Buffalo, NY, USA; Associate Professor of the course Dr.John Ellison, November 30, 2000. It focuses on the actual services of the Nuevo Leon State Central Public Library "Fran Servando Teresa de Mier" in Monterrey, Nuevo Leon, Mexico.

This presentation has for aims that the faculty and lecturers: know the databases available at the University Autonomous of Ciudad Juarez; learn how to access those databases; to enrich their basic bibliographies in support of the programs and syllabi they teach.

Introduction to the new information and communication technologies as an optional course is a syllabus presetned at the Postgraduate course of "Curricular Design" as a requirement to obtain the undergraduate degree title, certificate and diploma at the School of Philosophy and Letters at the Nuevo Leon Autonomous University, Mexico.

University libraries have a significant role in the teaching, learning and research process by providing equitable access to information and services. The advent of Information and Communication tools and digital technologies have brought tremendous changes in library collection, activities and services of higher education institutions. Authors have selected the central libraries of three Universities in North Bengal viz, University of North Bengal, University of Gour Banga and Uttar Banga Krishi Viswavidyalaya to compare them on different aspects to know the impact of technology on library services and extension activities.

This Unit is on online citation and reference management tools. The tools discussed are Mendeley, CiteULike, Zotero, Google Scholar Library, and EndNote Basic. The features of all the management tools have been discussed with figures, tables, and text boxes. This Unit discusses in details aspects of different Online Citation and Reference Management Tools. Published in the Open Access for Researchers > Module 4: Research Evaluation Metrics > Unit 4: Online Citation and Reference Management Tools.

It presents a series of considerations to be taken into account for the implementation of a bibliographic managers workshop in university libraries, these managers require a prior knowledge by the end users about the structure and elements of the citations and references, so That an analysis is made on the importance of citing and why the information professional must carry them out, and that theoretical and practical issues for their implementation are formulated, which lead to being part of a holistic project of the library, The development of the competences of the use of information, positioning the professional of the information that develops in these units of information, as an entity that through this educational experience, has the knowledge and techniques to design these workshops

This article describes the Virtual Library of the School of Salamanca project, which is part of the Ignacio Larramendi Foundation's Web, and its current state. It is also shown the constant adaptation of this project to the information technologies transformations and the incorporation of new cataloguing standars, as well as the Resource Descption and Access (RDA), international models of data entailment such as Europeana Data Model (EDM) or Linked Open Data (LOD). The main goal is to create complex digital objects composed of bibliographic references of selected authors as the members of the School.

Reference service is considered as the heart of the library services. It is a service, facilitated by a reference librarian, which meets the information needs of users with desired information. Like many other library services, library reference service also has changed with the impact of emerging technologies and in par with changing social needs. The aim of this paper is to discuss some of these new trends of library reference services. These new trends are divided into four main areas named as: new trends of reference sources, new trends of reference interview, collaborative efforts on reference services, and non-library based information services.

Effective information services are crucial to library users’ satisfaction. In the author’s opinion, an interactive virtual advisor can be used to improve online information and library services in a few ways. Distance communication with users supplemented with the help of “intelligent avatar-librarian” – a software human-like creature based on artificial intelligence, natural language analysis, and use of multimedia, visualization and speech synthesis – can be more effective and friendlier for library users.

The newly added building of the Library of the University of Łódz and the system of open access to library shelves recently implemented in this building, have radically changed the organization of library interior and resulted also in re-organization of circulation and information services. Traditional ways of accessing library materials as well as library processes (closed stacks) was integrated into one complex system with modern technologies. The library implemented wireless access to the Internet and multi-station access to electronic sources of information (also from outside of the library or university network) as well as access to systematically growing collections of scans and microfilms of selected library resources in a newly created reading room. The cooperation of subject librarians with readers and faculties has had its first effects. Changes introduced by the library are appreciated by its users as important improvements facilitating their scholarly activities, what is proved by statistics from the years 2006 and 2007.

The author presents some new possibilities and solutions offered by modern libraries as well as state-of-the-art information services for scholars. Furthermore, the issue of cooperation between libraries and their users is discussed and some examples of services offered by the Reference Department are described.

To put their individual strength in to use. That was one of the motivations for providing cooperative reference service within our project group. 11 public and academic libraries are working together in order do answer questions regarding Spanish drama as well as questions about Brazilian soccer stars. But is a cooperative reference service worth all the effort? In our patron's mind the library often is still not seen as an information provider. Most of the questions are more mundane, e.g. regarding the use of the library. Also for these type of questions some kind of "request management" is needed. The paper describes the development of such a cooperative system and the experiences of the first 20 month in a production environment

The authors present the influence of activities performed by the Reference Department of the Main Library of the University of Opole on creating positive image of this library. They stress the necessity to promote the library among the employees of the whole university and the role of this particular department in promoting the university. Various kinds of possible activities are presented, including information and educational services as well as exhibitions. The emphasis is laid on information instruction and permanent improving of library resources and facilities supporting librarians and users, particularly electronic sources of information. Furthermore, the authors accent the significance of knowledge gained in the library for users’ success and evaluate the scope of activities undertaken by the reference department with regards to its users’ needs. The attention is also drawn to relations between the performance of this department and positive reception of the performance of the whole library.

Obtaining statistics from the world of the book in general and editorial circuits in particular country is facing with the shortage of existing thereon, as well as the practical absence of research sources on editing sector in general and translation in particular, out of which made the guilds editors for your internal use, in which data appears sparsely discriminated without continuity in time and therefore little utility.

In this chapter we try to provide the professional services of map libraries and vna cartographic literacy basic guide to Internet resources themselves their specialty. Of course, we do not intend to make a connection exhaustive of all information relating to the field, but a selection recurdos of the most representative, either by requesting information, quality or utility. We understand the speed with which new resources are created and des: appear or move others and therefore have sought to include addresses with a clear vocation of permanence. However, Ia recommend use of search engines, and specialized directories if no appeal can be \ ocated by Ia direction offered here. Prior to the study of these specific resources, analyze the Marlei brief some basics about this powerful means of knowledge, as well as its history and functioning, with particular attention offering services and tools that will allow us to get performance.

The purpose of this communication is to provide general information on judicial documentation kept in the Provincial Historic Archive of Toledo, with special emphasis on documents that do not come directly from the courts. Indeed, in the AHPTO there are some funds coming from various courts in the province. However, some groups of judicial documents have also been located within funds of another nature, which makes them very difficult to locate in the research instruments that are available to the public.

Translation is a difficult distinctive status in the world of editing. Does not belong strictly to the culture of arrival or departure, while we can say that a work translated once seen immediately incorporated the tradition that welcomes. The translated book, whose rights belong to the Publisher that publishes, however, links by name, author and therefore to the source culture. Nora Catelli and Marieta Gargantagli (1998) talk about even a hierarchical mismatch between cultures when it comes to translation. Existing power relationships between author and translator are not more than one dimension of Exchange economy governing production and transmission of translations.

The evolution of reference as a fundamental aspect of the library services is fairly recent. In fact the term does not appear until 1890. The philosophy behind them is that we find in any manifest, opinion or statement that considers the library as a service to the community, i.e., that which, inspired by the democratic ideals of socialization culture, knowledge, ecuanime distribution power all those procedures guidance and support to the user in the use of human and technical resources available to schools. This is, in short, not only enable the dissemination of information, but the learning of the operational modes more effective acquisition of the community members.

The paper refers to the challenges of the reference librarian in the digital era. In particular the paper deals with the digital reference service, the importance of this service, describes its main features. It also refers to some Italian experience of cooperative digital reference and to the Dutch national digital reference initiativeAl@din.

This chapter covers the library services: Reference service, Loan and Reading Room. It also studies the concept, organization, management and evaluation of these services.

The paper covers the issue related to reference service when it applies to multimedia contents, in particular to the challenges that image intermediation pose to a reference librarian and refers to the initiatives and projects carried out on /visual resources reference services for digital libraries/ in the US.