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Today, the integrated reporting system has emerged as the last stage of corporate reporting systems that can explain how businesses can create value in the current period and in the long run, since current reporting methods are insufficient to meet the ever-changing needs and expectations of all stakeholders, especially investors and shareholders. Integrated reporting, which aims to ensure the long-term sustainability of businesses, enables decision-making processes to become much faster and more effective by integrating all capital elements into business strategies in the value creation process and increases both social, environmental and financial performance of businesses. Therefore, although the concept of sustainability is evaluated more economically and ecologically, social sustainability should be considered together with all dimensions in integrated reports against human-based problems. The main purpose of this study is to determine to what extent the companies and institutions that have regularly published integrated reports in Turkey in the last three years include the concept of social sustainability in their reports and which sub-dimensions they mostly emphasize. For this purpose, 39 Integrated Reports were analyzed with the content analysis method using the MAXQDA program in the study and it was determined that the enterprises contributed the most to social sustainability in the dimensions of education and equality.

The dynamic capabilities framework can better explain the ability of firms to gain and maintain a sustainable competitive advantage, especially in environments where change is rapid, then the resource-based view and competitive forces approach, and present its arguments more clearly. The aim of this study is to examine the development process of dynamic capabilities in the 25 years from the first year when the concept of dynamic capabilities was discussed in the strategic management literature, together with the changes in their dimensions, and to identify the gaps that have not been empirically studied in the field. In this study, the dynamic capabilities literature is examined in two periods. The first period (1997–2012) in which the dynamic capabilities view emerged, its dimensions were conceptualized and shaped around two mainstreams. In the second period, the two mainstreams converge within the framework of dynamic capabilities framework, and concepts and dimensions become clear. In addition, dynamic capabilities have become the dominant framework of the strategic management literature, with increasing empirical studies. It is expected that this study will contribute to the field in terms of explaining the historical development of the dynamic capabilities framework and determining the trends that affect the evolution of concepts and subdimensions during the development process. The study also aims to clarify the framework’s position in the strategic management literature in the minds of the reader with recent studies, as well as identifying the gaps that need to be tested with empirical studies in the field, suggesting them to the reader., Dinamik yetenekler çerçevesi, özellikle değişimin hızlı olduğu çevrelerde firmaların sürdürülebilir rekabet avantajını kazanmalarını ve bu avantajı sürdürebilmelerini kaynak temelli görüş ve rekabetçi güçler yaklaşımına göre daha iyi açıklayabilmekte, argümanlarını daha net ortaya koymaktadır. Bu çalışmanın amacı dinamik yetenekler kavramının stratejik yönetim literatüründe tartışıldığı ilk yıldan bu güne kadar geçen 25 yıllık sürede dinamik yeteneklerin nasıl bir gelişim süreci gösterdiğini, boyutlarındaki değişimlerle birlikte ele alarak incelemek ve alanda ampirik olarak çalışılmamış boşlukları tespit etmektir. Bu çalışmada dinamik yetenekler literatürü iki dönemde incelenmiştir. Dinamik yetenekler görüşünün ortaya çıktığı, boyutlarının kavramsallaştırıldığı ve iki ana akım etrafında şekillendiği ilk dönem 1997–2012 yılları arasını kapsamaktadır. İkinci dönemde ise dinamik yetenekler çerçevesinde iki temel akımın birbirine yakınlaştığı, kavramların ve boyutların netleştiği ve artan ampirik çalışmalarla birlikte dinamik yeteneklerin stratejik yönetim literatürünün hakim çerçevesi haline geldiği görülmektedir. Bu çalışmanın dinamik yetenekler çerçevesinin tarihsel gelişiminin açıklanması, gelişim süreci içerisinde kavramların ve alt boyutların evrimleşmesini etkileyen akımların belirlenmesi ve son dönemdeki çalışmalarla birlikte stratejik yönetim literatüründeki konumunun okuyucunun zihninde netleştirilmesi ve alanda ampirik çalışmalarla test edilmesi gereken boşlukları belirleyip okuyucuya önermesi açısından alana katkı yapması beklenmektedir.

Purpose – The aim of this study is to analyze the relationship between the structures of the board of directors and financial performances of family businesses listed on the Borsa Istanbul. Design/methodology/approach – In this study, in parallel with the report of the European Commission, if the entrepreneur who established or acquired the firm (share capital) or their families or descendants possess 25 percent of the decision-making rights mandated by their share capital, the business has been accepted as a family business. As the determinants of the board structure of the businesses; the board size, the non-executive member rate in the board, the independent member rate in the board and the women member rate in the board were used. Benefiting from the previous research, financial performances of businesses are measured by return on assets (ROA), return on equity (ROE), return on sales (ROS) and leverage (LEV). A total of 160 family businesses (except financial institutions) in Borsa Istanbul which can be reached board structure of businesses are included in the scope of the research. Data on the board structures and financial performances of businesses belong to January 1-December 31, 2018. The relationship between the board structures and financial performances of family businesses has been tested by regression analysis. Findings – As a result of the analysis, it has been found that there is no significant relationship between the board structures of family businesses and ROA, ROE, ROS. On the other hand, the model between the board structures of family businesses and LEV (F = 3.304, sig. = 0.012) has been found significant. Accordingly, while a negative relationship has been found between the independent member rate in the board and LEV, there is no significant relationship between the board size, non-executive member rate, women member rate and leverage. Discussion – According to the findings, it can be stated that the board size, rate of non-executive members, rate of independent members and rate of female members in family businesses do not affect financial performance in terms of ROA, ROE, ROS. However, it can be said that the leverage decreases as the rate of independent members in the board of directors in family businesses increase.

Günümüzde firmalar tüketicilerin tercihlerinde belirleyici olmak ve tüketicilerin tepkilerini hızlı bir şekilde ölçme baskısı altındadır. Çünkü firmalar tüketicilerin beklentilerine hızlı bir şekilde cevap vererek rekabette önde olma çabasındadırlar. Sosyal medya bu beklentileri anlama ve müşteri etkileşimini geliştirme potansiyeline sahiptir. Çünkü sosyal medyanın doğasında, ortak içerik üretimi ve iki yönlü iletişim vardır. Buna rağmen sosyal medyanın firma müşteri etkileşimini destekleyip desteklemediğini analiz eden ampirik çalışmaların sayısı yeterli değildir. Bu çalışmada ilk amaç Bonson (Bonson and Ratkai, 2013; Bonson, Royo and Ratkai, 2017: 320-347) ve diğerleri tarafından geliştirilen ölçüm setinden hareketle, temel bileşenler analizi kullanılarak bir sosyal medya aracı olan Facebook aracılığıyla Türkiye pazarında faaliyet gösteren otomotiv firmalarının müşteri ile etkileşim düzeylerini ölçmek, bu düzeyleri incelemek ve firmaları tasnif etmektir. İkinci amaç ise firmaların araç satışları ile müşteri etkileşimi arasındaki ilişkinin incelenmesidir. Araştırma sosyal medya aracılığı ile müşteri etkileşimini ölçmesi ve Türkiye’de perakende satış yapan otomotiv firmalarının müşteri etkileşime göre tasnif etmesi açısından önem arz etmektedir. Araştırmanın bulgularına göre müşteri etkileşimi ile satışlar arasında da pozitif bir ilişki söz konusudur.

It is clear that ISO 9000 Quality Management System and Total Quality Management have an extensive literature. However, it is observed that the literature principally focuses on implementation consequences of them. In this study, ISO 9000 Quality Management System certification process in a faculty of a Turkish public university is taken into consideration. However, the study focuses on not only consequences of taking this certification but also its' triggers and processes. To examine these triggers, processes and consequences, data collection methods of the study were semi-structured interviews and unstructured participative observation. In addition, extensive amount of document was used to make triangulation.

In the literature, it is strongly claimed by some studies that the content of a vision statement may be an appropriate mean to reach some desired individual, group and organizational level results. In addition, the idea relating to vitality of various types of innovation for different sorts of organizations has been supported by findings of many empirical studies. However, these studies that focus on the concept organizational innovation are based on large-sized organization to a great extent. Therefore, this study empirically investigates the effects of vision statements' content on the amount of innovation in the context of Turkish “Small and Medium Sized Enterprises (SMEs). The findings of study indicated that there aren't statistically significant differences between SMEs with innovation oriented vision statement and other SMEs in terms of amount of product innovation. A possible reason behind this finding may be inadequate vision communication. During the chapter, first, the literatures on organizational innovation, vision statements and SMEs are reviewed briefly. Then, these reviews will be followed by the sections of methodology and the findings. The chapter will be ended with the parts of future directions and conclusions that include the originalities and several limitations of this study.