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Twenty-six scholarly papers and ten abstracts comprise the content of the thirteenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2013 paper and abstract titles include: (1) Worth 1,000 Words: Using Instagram to Engage Library Users (Nicole Tekulve and Katy Kelly); (2) Life on the Bleeding Edge: Migrating to OCLC's WorldShare Management Services Next Generation Integrated Library System (Sabrina Riley, Margaret Emons, Julie Pinnell, and Philip Hendrickson); (3) Planning at the Speed of a NASCAR Race: the Reinert-Alumni Library Reconfiguration (Sally Gibson and Debra Sturges);(4) Research Rescue: Beyond the One-Shot Instruction Session (Gloria Tibbs, Fu Zhuo, Susan Sanders, and Jen Salvo-Eaton); (5) Our Student Library Workers Rock! Investing in the Student Staff Development Process (Jeremy McGinniss and Joshua B. Michael); (6) Students in the Director's Chair: Leveraging Student Talent to Create Library Videos (Veronica Arellano Douglas); (7) Children's Collections in Academic Libraries: Views on Relevancy and Collaboration (Charissa Loftis and Valerie Knight); (8) Librarians' Preference of Virtual Meeting Platforms (Katie Anderson and Anne Larrivee); (9) Changemaking in Access & Outreach @ USD (Li Fu); (10) More Than a Poster: How Marketing Can Revitalize Your Library's Communty Engagement (Jennifer Raian and Jennifer Self); (11) Responsive Web Design: How Mobile Devices are Changing the Way We Build the Web (John Wynstra); (12) Library Programs to Aid in Student Retention (Cynthia Lenox); (13) Breaking Free in the Special Collections and Archives: Shattering Conventions and Display Cases with Augmented Reality (Ashley Todd-Diaz and Earl Givens Jr.); (14) The Library Extravaganza! Implementing a Welcome Event at Your Library (Karen Evans and Cheryl Blevens); (15) Lib Guides as a Marketing Tool (Scott Norwood); (16) Portable Display Kiosk and Signage Using the Raspberry Pi (Raleigh Muns); (17) Playing Cards for Information Literacy: An Active Learning Experiment (Melissa Clark); (18) Libraries Without Walls: Extending Service Beyond the Physical Building (Rochelle Krueger); (19) Using Event Tracking to Enhance Library Web Interfaces (Scott Hanrath); (20) It's All Up in the Clouds (Sally Bryant and Gan Ye); (21) Libraries and Licenses: Best Practices, Pitfalls and Trends (Corey Halaychik); (22) Discovery Tools: Where Do We Go From Here? (Lisa Lapointe and Melissa Mallon); (23) Motivating Student Employees: What Circulation Workers Want From Their Supervisors (Peter Johnson); (24) Implementing an Open Source Room Reservation System (Rob Withers); (25) Google Chrome: Using Apps to Streamline Workflow (Ellie Kohler); (26) Kansas City Local Library Exchange: How We Developed a Low-Cost, High Payback Professional development Program (Mark Swails); (27) Flipping Your Library Instruction (Rebecca Hamlett); (28) Marketing Students + Library= Student Centered Promotion for the Library (Nora Hillyer and Danielle Shultz); (29) Overwhelmed by Large-scale Library Digitization Projects? (Xiaocan (Lucy) Wang and Eric Holt); (30) Disruptive Thinking about Disruptive Innovation (Dr. Susan Breakenridge Fink and Marc Davis); (31) Tips + Taps: Integrating Apps into the research Process (Mary Oberlies and April Kelley); (32) The Choice Is Yours: Collections in a Patron-Driven Climate (Elizabeth Sullivan); (33) What Few Can Do: A Small Library Using Technology to Make the Impossible Possible (Eric A. Deatherage and Jennifer K. Johnson); (34) Reaching Out to International Students (Leila June Rod-Welch); (35) Why Undergraduate Students Choose to Use E-books (Edward Walton); (36) Don't Make the Kid Who is Blind Play Dodge Ball: Making Interactive Library instruction Accessible to Students with Disabilities (Angie Brunk and Dale Monobe). An author/title index is also included. (Individual papers contain references.) [For the 2012 proceedings, see ED537605.]

Ten scholarly papers and twelve abstracts comprise the content of the twenty-first annual Brick & Click Libraries Conference, held annually at Northwest Missouri State University in Maryville, Missouri. The twenty-first Brick & Click Libraries Conference was held virtually. The proceedings, authored by academic librarians and presented at the conference, portray the contemporary and future face of librarianship. The 2021 paper and abstract titles include: (1 Designing a Library Exhibition Program On an International Scale for Outreach and Research (Danielle De Jagger-Loftus and Sarah Hanson-Pareek); (2) It's Not Busy Work (Veronica Denison and Tara Coleman); (3) Leading from Anywhere (Rebecca Croxton, Anne Cooper Moore, and Sherri Saines); (4) Intentional Design: Crafting a Mutually Beneficial Internship Program in a University Archives and Special Collections (Wendy Guerra, Claire Du Laney, and Lori Schwartz); (5) The Plot Thickens: Writing the Next Chapter for Access Services (Anna Hulsenberg, Michelle Twait, and Leah Zacate); (6) Get on Track, Jack: Library Assessment Strategies (Nancy Marshall, Linda Kott, and Kristin Echtenkamp); (8) Arguing in the Comments: Using Social Media Interactions to Teach the Rhetoric Of Research (Lane Wilkinson); (9) Migrating an Integrated Library System: A Framework for Fulfillment (Janelle Sander); (10) Defending Wonder: Adapting an Archival Tour in a Digital Environment (Laura Michelson, Allison Haack, and Christopher Jones); (11) Mapping Libguides to Students' Learning (Dipti Mehta and Xiaocan (Lucy) Wang); (12) An Uncommon Partnership: Special Collections and Advanced Art History Classes at Missouri State University (Anne M. Baker); (13) OER on Campus When Everyone Else is Off Campus: Strategies to Keep Your OER Program Momentum During a Pandemic (Susan M. Frey and Natalie Bulick); (14) Evaluating Library Resource Subscriptions: A Case Study (David L. Alexander); (15) Preparing Generation Z Student Employees for Productivity: Examples in Academic Library Virtual Training (Michael Straatmann and Kathryn Brockmeier); (16) Ask Them: Improving the International Student Library Experience (Carolyn Johnson); (17) Using an Advisory Board for Student-Driven Assessment (Cori Wilhelm); (18) Bridging the Gap Between The Library and International Students (Leila June Rod-Welch); (19) If I Were the Boss of You… This is How All Meetings Would Be Run (Tara Coleman); (20) Google Sheets in Library Instruction: A Simple Search Activity (Morgan Sederburg); (21) Utilizing Virtual Mini-Escape Rooms to Increase Awareness of Services at an Academic Health Sciences Library (Jessica King); (22) "Good Enough:" Preserving Born-Digital Content on Removable Media with Limited Resources (Dillon Henry). [For the 2020 proceedings, see ED608791.]

Twenty-three scholarly papers and twelve abstracts comprise the content of the eleventh annual Brick and Click Libraries Symposium, held at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2011 paper and abstract titles include: (1) Redefining Relevancy in the Electronic Age: The Library as a Real Place (Alberta Davis Comer); (2) E-science and Libraries (for Non Science Librarians) (Eric Snajdr); (3) The Ins and Outs of a Multicultural Library Orientation Session (Tony Garrett); (4) Student Assistants 2.0: Utilizing Your Student Assistant's Capabilities (Carla M. Gruen and Anne M. Wooden); (5) Bridging the Gaps: Teaching Transliteracy (Lane Wilkinson); (6) Proactive Approach to Embedded Services (Charissa Loftis and Valerie Knight); (7) Weed the Stack, Feed the Collection and Harvest the Space (Deborah Provenzano); (8) Making an Impact: The Who, What, Where, Why, and How of Creating a Genre Based Popular Collection in an Academic Library (Kathy Hart, Sara Duff, Lisa Jennings, and Neil Robinson); (9) Info on the Go: Using QR Codes to Enhance the Research Experience (Melissa Mallon); (10) Tweet-a-Librarian: How to Use Twitter for Free Text Messaging Reference (Sonnet Ireland and Faith Simmons); (11) Use It or Lose It: Are One-Time Purchases of Electronic Resources an Effective Use of Limited Funds? (Lea Currie and Kathy Graves); (12) "Full Exposure" of Hidden Collections: Drake University First-Year Students Create a Living Archive (Claudia Thornton Frazer and Susan Breakenridge Fink); (13) From Static HTML to Interactive Drupal: Redesigning a Library Intranet that Enables Collaboration and Social Interaction (Elaine Chen); (14) Demographic Trends of College Students Today and Tomorrow: How Do We Entice Them to Use the Academic Library? (Marie Bloechle and Sian Brannon); (15) A Winning Strategy: University Library and Athletic Department Partnership (Rosalind Alexander); (16) Multilingual Zotero: Its Promises and Limits (Fu Zhuo); (17) A Fine Balance: Tangible or Electronic? (Gretchen Gould); (18) The Advantages of Importing Usage Statistics to Millennium ERM with SUSHI (Li Ma); (19) A Look from Both Sides Now (Melissa Muth); (20) Campus Copyright Support from a University Library (Chris LeBeau and Cindy Thompson); (21) Jack be Nimble...Quick', and Communicative: Flexible Staffing Positions for Changing Technical Services Workflows (Angela Rathmel); (22) Putting the Customer First: Developing and Implementing a Customer Service Plan (Kathy Howell and Lori Mardis); (23) Catch the "Campus Express!" (Brad Reel); (24) Wiki-fy Your Student Worker Program (David Kupas); (25) Smartphone Trends on the UCM Campus: Is it just the Net Generation? (Alice Ruleman); (26) Social Media Wrangling: A Comparison of Feed Tools (Kristen Mastel); (27) Putting QR Codes to the Test (Jason Coleman and Leo Lo); (28) Speaking to the Masses: The Evolution of Library Instruction for SPCM 101, Fundamentals of Speech (Elizabeth Fox and Nancy Marshall); (29) Don't Panic!: Revising Your Collection Development Policy and Putting it into Action (Abbey Rimel, and Andy Small; (30) 2 for the Price of 1: Combining Access Services and Reference Desks (Diane Hunter and Mary E. Anderson); (31) Do I Have the Best Library Website on the Planet or What? (Rene Erlandson and Rachel Erb); (32) Implementing LibAnswers at Multiple Service Points (Elizabeth A. Stephan, Gabe Gossett, and Rebecca Marrall); (33) College Readiness Dialogs: Librarian Collaborations from High School to College (Laurie Hathman, Ken Stewart, Jill Becker, and Danielle Theiss); (34) Fu Can Cook: Using Chinese Cooking Techniques to Teach Library Instruction (Fu Zhuo); and (35) Is There Really an App for That? (Robert Hallis). (Individual papers contain references.) [Abstract modified to meet ERIC guidelines. For the 2010 proceedings, see ED513812.]

Twenty-one scholarly papers and fifteen abstracts comprise the content of the tenth annual Brick and Click Libraries Symposium, held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future face of librarianship. The 2010 paper and abstract titles include: (1) Quick & Dirty Library Promotions That Really Work! (Eric Jennings and Kathryn Tvaruzka); (2) Leveraging Technology, Improving Service: Streamlining Student Billing Procedures (Colleen S. Harris); (3) Powerful Partnerships & Great Opportunities: Promoting Archival Resources and Optimizing Outreach to Public and K12 Community (Lea Worcester and Evelyn Barker); (4) Mobile Patrons: Better Services on the Go (Vincci Kwong and Gary Browning); (5) ERMes: An Open Source ERM (Galadriel Chilton and William Doering); (6) All Stressed Out? Enumerating and Eliminating Stress in the Academic Library (Mary Wilkins Jordan); (7) But What Did They Learn? What Classroom Assessment Can Tell You about Student Learning (Catherine Pellegrino); (8) The Impact of Budget Cuts on Acquisitions Workflow (Clint Wrede and Susan Moore); (9) The Library through Students' Eyes: Exploring Student Research Needs in the Brick and Click Space (Julie Gilbert, Anna Hulsberg, Sarah Monson, and Amy Gratz); (10) 23 Things x 600 People = Building an Online Library Learning Experience in Kansas (Heather Braum, Rebecca Brown, Jan Brooks, and Diana Weaver); (11) Keeping the Baby, Throwing Out the Bathwater: Exporting Cataloging Data from a Commercial ILS into a Locally-Developed Catalog (Rob Withers and Rob Casson); (12) My InfoQuest: Collaborative SMS Reference Service (Rene Erlandson and Rachel Erb); (13) Inquiry, Peer Mentors and Collaboration - Redefining How and When to Teach Library Skills (Jennifer McKinnell, Janine Knight, Ben Mccutchen, Roopinder Kaloty, and Jasmine Dhaliwal); (14) From Forgotten Intranet to Successful Wiki: Best Practices for Implementing an Academic Library Staff Wiki (Kristen Costello and Darcy Del Bosque); (15) Current Trends in Library Web Site Redesign with CMS/Drupal (Elaine Chen); (16) Purchase on Demand: Using ILL Requests to Influence Acquisitions (Amy Soma); (17) Electronic Theses and Dissertations: Issues, Alternatives, & Access (Janice Boyer); (18) To Buy and Not Borrow - Does It Pay? (Brad Reel and Erica Conn); (19) A University's Information Literacy Assessment Program "Using Google Docs" (Ma Lei Hsieh and Patricia H. Dawson); (20) Making Significant Cuts to an Approval Plan without Drawing Any Blood (Lea Currie); (21) To Inventory or Not: Findings from Inventory Projects Performed in Two Different Types of Academic Libraries (Jan Sung and Nackil Sung); (22) Thursdays at the Library - or "Be Careful What You Wish for!" (Joyce A. Meldrem); (23) Say This, Not That: Library Instruction for International Students in Intensive English Programs (Andrea Malone); (24) There Are No Limits to Learning! Academic and High School Libraries Collaborate to Teach Information Literacy to High School Seniors (Jeff Simpson and Cendy Cooper); (25) ???A Living Book??? (Shuqin Jiao); (26) Boost Your Use: Promoting E-Resources to Students and Faculty (Andrea Malone); (27) Embedded Librarianship: A Briefing From the Trenches (Galadriel Chilton and Jenifer Holman); (28) Managing the Multi-generational Library (Colleen Harris); (28) Getting Started With Assessment: Using the Minute Paper to Find Trends in Student Learning; (29) No Ballast to Throw Overboard: Restructuring an Already Lean Library for Hard Times (Lisa Wiecki, Adam Haigh, and Mike Berry); (30) Ne How, Hola, Welcome: Coordinating and Providing Meaningful Library Services to International Students (Martha Allen); (31) Access to Video Material in Academic Libraries (Sandra Macke); (32) Reference E-Books: The Other Hidden Collection (Sara E. Morris, Frances Devlin, Judith Emde, and Kathy Graves); (33) Copyright 0 to 60 in One Year (Kati Donaghy); and (34) Getting Ready to Go Mobile: A Primer for the Uninitiated (Rene Erlandson and Rachel Erb). An author/title index is also included. (Individual papers contain references.) [Abstract modified to meet ERIC guidelines. For the 2009 proceedings, see ED507380.]

Eleven of the 15 papers in this collection discuss library services for disadvantaged persons; the remaining four papers are concerned with services to multicultural populations. The papers from the Section of Libraries Serving Disadvantaged Persons appear first in this list: (1) "The Development and Future of Easy Readers for Adults in the UK" (Stephen Hoy, United Kingdom); (2) "Library Education in Canadian Prisons: A Model" (Anne Galler, Canada); (3) "The Use of Audio Visual Materials in Prisons" (Bernard Wright, United Kingdom); (4) "Health Information and the Community" (Robert Gann, United Kingdom); (5) "'All You Ever Wanted To Know about Medicine But Never Dared Ask': Health Information Services for Patients" (Sally Knight, United Kingdom); (6) "Matched Texts for Deaf Children" (John Wheeler, United Kingdom); (7) "Libraries at the Crossroads: How Library Services for Disadvantaged People Can Stimulate Services for Everyone" (William Anderson, United Kingdom); (8) "Library Services for the Visually Handicapped: Integration or Separation?" (Jo Dister, Netherlands); (9) "New Materials for Learning Braille: A Critical Review of Publications and Projects over Five Years" (Tom Maley, United Kingdom); (10) "OPCS (Office of Population Censuses and Surveys) Surveys of Disabled People in Great Britain" (Jean Martin and Karen Dunnell, United Kingdom); (11) "Royal National Institute for the Blind, General Needs Survey" (Errol Walker and Aubrey McKennell); (12) "Australian Libraries and the National Language Policy" (Derek Whitehead, Australia); (13) "Multicultural Library Service in a Bilingual Framework: A Canadian Experience" (Olga Gil); (14) "Ethnic Librarianship and Its International Developments in North America" (Jashu Patel, United States); and (15) "The Policy of National Language and Its Implication for Library Service for Multinational Population of the USSR" (Ildar Nazmutdinov, USSR). (CGD)

The 23 papers in this collection include papers on special libraries and miscellaneous contributed papers: (1) "Networking Potentialities and Limitations--Special Library Networks in Socialist Countries--An Overview, and the Main Ways of Perestroika in the Work of Scientific and Technical Libraries at the Present Stage" (D. Schmidmaier & I. Eenmaa); (2) "Networking Potentialities and Limitations--Achievements, Potentialities and Limitations for Library Networking in Europe and North America" (R. Brown); (3) "Networking Potentialities and Limitations in Developing Countries" (C. Lupovici); (4) "The New Trend To Share the Research Materials and Information among National Art Museum Libraries in Japan" (T. Mizutani); (5) "The Art and Architecture Program Committee on the Research Libraries Group" (N. Allen); (6) "MEXICOARTE: A Database, Another Alternative To Study the Art of Mexico" (E. Blasquez); (7) "Automation and Academic Library Structures" (abbreviated version, M. Von Cotta-Schonberg); (8) "The Convergence of Management Attention upon Information: Lessons for Librarianship" (M. Broadbent, & M. Koenig); (9) "Promoting Maps to the Australian Public--Nationwide Map Week" (D. Prescott); (10) "Automated Map Retrieval" (P. Ochman); (11) "Will Your Library Be the Spatial Data Information Center of the Future?" (G. North); (12) "The Importance of Publications from Developing Countries and the Implications for Libraries in Industralized Countries" (E. Seusing); (13) "Supporting the Utility of Retrieval Results" (H. Millonig); (14) "Standards in Patent Office Publications--An Example for the Easier Acquiring of Technical-Scienfic Information" (E. Derday); (15) "Newspaper as a Tool in Educational Research in Nigeria" (L. Aina); (16) "Bibliographic Control of Literature in Research Disciplines in Kenya" (J. Otike); (17) "Literature Data Banks for Institutional Libraries: A Critical Comparison between Conventional Information Media and the Possibilities Offered by EDP-Supported Legal Information Systems in Europe" (G. Kruse); (18) "Health Library Coopreation in Europe: A First Resport" (M. Walckiers); (19) "The Development of a Maori Health Knowledge Base" (G. Prestidge); (20) "The Newspaper in the Community: The 'Age' Information Service as a Supplier of Community and Business Information" (P. Lovell); (21) "Living Together with Microcomputers and Computer Readable Materials in Libraries" (P. Jacso); (22) "Access to Agricultural Information by the Rural Women in Uganda: Present Structure, Problems, and Hopes for the Future" (o. Mutibwa); and (23) "Online Information Services and the Information Needs of the School Community" (L. Clyde). (CGD)

This paper focuses on innovation and the change triggered by the introduction of new approaches to planned change in professional practice. It presents a range of ideas and theories about innovation and change and speculates about how new approaches get introduced and become accepted into professional practice. The paper concludes by focusing on the nature and characteristics of change (need, clarity, complexity, adaptability) and some theories that might provide for better understanding and management of change, both within the context of individual libraries and across university libraries generally. While somewhat theoretical, the ideas presented come directly from educational theories that are being applied to case-study research underway in Australian university libraries. (Contains 19 references.) (AEF)

This paper discusses the central role of effective communication in library leadership and how a leadership role in the library and information community can define and help establish an information infrastructure in our society. The opportunity for this leadership to exist in the convergence of libraries and computer centers is examined in a review of the report "Freedom and Equality of Access to Information" and documentation of the movement of computer centers and libraries toward each other within colleges. Particular attention is called to the Adler/Rodman communication model, the successful use of which would depend largely on effective communication between the two realms of libraries and computer centers. The discussion of this model demonstrates in detail the difficulty of communication in this interface situation and suggests that the librarian wishing to influence the computer center personnel must be sure that: (1) the message itself is clearly communicated without unnecessary information; (2) the message is coded in such a way that it will be decoded accurately; and (3) an appropriate channel is chosen. Additional viewpoints are presented on the challenge to library leadership posed by the merging of libraries and computer centers in the context of leadership toward an information infrastructure involving electronic publishing, communication, and leadership for the public good. (11 references) (CGD)

Arguing that traditional models are no longer effective in the information, age in which change will be a constant, this paper advocates the use of team-management to ensure two-way communication in an academic library. The need for both creative approaches to problem-solving and managing the library organization and a new organizational structure to address the changes brought about by new technologies are discussed, as well as the challenges currently faced by library managers as a result of these changes. The team approach to library management is then discussed with emphasis on the need for a high level of trust and respect in the working environment. A discussion of the roles of the team and its members highlights the importance of the members' commitment to the aims and purposes of the team and the need for good communication skills. A new model for the Cleveland State University Libraries is then described which features a new organizational structure that blends services and softens area demarcations to accommodate the automation of all services, including collection management, information, document delivery, bibliographic, and administrative services, with staff responsibility crossovers. The developmental stages through which the new organizational structure has progressed are described, and it is suggested that decision making, a climate of trust, and communication are crucial to the success of the organizational structure and team management. An organization chart for the Cleveland State University Libraries is attached. (24 references) (CGD)

The Brick & Click Libraries Symposium is a one-day conference that focuses on providing library resources and services for students who are either on-campus learners or off-campus learners. It is sponsored by Northwest Missouri State University in order to offer academic librarians a forum for sharing practical information. The subjects and speakers are: (1) Introduction: Our Changing Profession (Robert W. Frizzell); (2) Managing and Maximizing Use of Your E-Journal Collection (Matt Hall and Buddy Pennington); (3) Real-Life FAQs on Copyright and Intellectual Property for Web-Based Education (Suzanne Araas Vesely); (4) Using Dynamic Web Pages to Decentralize Content Responsibilities on the Library Website: An Introduction and Some Examples Using Cold Fusion (John Eye); (5) Library Instruction Assessment Practices in the Age of Accountability (Connie Ury and Frank Baudino); (6) There's No Sin in Synergy: A Success Story about Managing Access to E-Journals at Indiana University (Jo McClamroch); (7) An Unsuitable Job for a Librarian? Pleasure Reading in Academic Libraries (Anne M. Kulig); (8) Majority Rules: Creating a Federated Search for Remote Library Patrons (Donna Ekart); (9) Federated Searching--The Good, the Bad and the Ugly (Mary Beth Minick and Kathleen Hanna); (10) Roadblocks and Hazard Signals for Preventing Copy-Paste Plagiarism (Connie Ury, Lori Mardis, and Vicki Wainscott); (11) Augmenting Patron Access to Information through Free Databases (David Darryl Bibb); (12) Growing with the Flow: Responding to High Volume Instruction Growth (Susanne Clement, Tami Albin, and Nikhat Ghouse); (13) Making It Stick: Building Sustainable Collaboration using the "Power of Peer" (Lea Currie, Michele Eodice, and Kathy Graves); (14) In Search of the Intelligent Web: A New Look at the Organization of Academic Websites (Felicity Dykas and Chris Le Beau); (15) The Drake University Digital Repository Initiative: A Case Study of the Library as a Campus-Wide Enterprise (Rod Henshaw and Claudia Frazer); (16) SiteLand, The User-Friendly Home Page Redesign Game (Tim Bryant); (17) A Road Map to the OPAC: Visualization Technology for Subject Searching (Mark McCallon and David Bavousett); (18) Calibrating the Compass: Library Orientation (Patricia Wyatt and Connie Ury); (19) Basic "Brick" Tours that Click with Students (Sherry Backhus); (20) Jumping on the Blogwagon for Libraries (Catherine Lavallee-Welch); (21) Incorporating Information Fluency into the Standards for a Major (Rebecca Miller); (22) Building Teams: Making It Work! (Kara Whatley); (23) Assessing Information Literacy Skills in the Real World: The Good, The Bad and the Literate (Ada Emmett and Judith Emde); (24) E-books: Essential or Widely Ignored (Ellen Safley and Carolyn Henebry); (25) Adding Another Layer to Information Literacy: Using Blackboard to Enhance a One-Credit Library Class (Helen Peeler Clements); (26) Interlibrary Loan for Access: Focus on Audiovisual Materials and Special Collections (Amy Fry); (27) A Two-Way learning Experience: An Analysis of Chat Reference Transcripts at the James C. Kirkpatrick Library (Fu Zhuo, Mark Love, Scott Norwood, and Karla Ashley); (28) Browse Topics: Government Information Webliographies (Tanya Finchum); (29) Tablet PCs in an Academic Environment (Robert Hallis); (30) Budget Cuts without Hours and Service Cuts? How Access Services Has Coped (Rebecca Martin); (31) E-Books and Academic and Public Libraries (Laurence S. Seidenberg); and (32) I-Cite: Presenting an Interactive Bibliographic Learning Application (Sarah G. Park). (Individual papers contain references. For the 2005 proceedings, see ED490060.)