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Holocaust denial literature has been treated inconsistently in library collections. At one time Holocaust denial literature was classed and subject headings assigned with Holocaust literature. After specific Library of Congress classification numbers and subject headings for Holocaust denial and Holocaust denial literature became available in the 1990s, works of Holocaust denial and Holocaust denial literature became split in library collections, both in online catalogs and on the shelves. A review of the classification and subject treatment for five well-known works of Holocaust denial was conducted in the Association of Research Libraries (ARL) member catalogs. Collocation of material on the shelves is a popular discovery tool of library users. Works classed together are assumed to be about the same topic. When works of Holocaust denial are classed with works about the Jewish Holocaust, it may inadvertently lend them credibility. Librarians have an ethical duty to reclassify works that have been misidentified in their collections. Most libraries do not collect heavily in this subject area and it would not create an undue burden to reclassify and remark these titles. It would provide a valuable service to the library user. [Copyright &y& Elsevier]

In this article the authors discuss the challenges of libraries to remain relevant to their users in the face of various trends such as institutional repositories and the creation of digital libraries. The authors note that these trends, which are driven by the patrons’ needs, have caused the role of the librarian to change and eliminated the need for support staff. A discussion of a model for library staff that allows professional growth within the library is presented.

On the surface, SFX, utilizing the concept of context-sensitive linking among library resources, promises the ability to obtain full text effortlessly. This paper reports on the results of a three-fold study—online survey, focus group interviews, and sample testing analysis—to examine library end-user and librarian expectations and experiences using SFX. [ABSTRACT FROM AUTHOR]

Reference interactions with patrons in a digital library environment using digital reference services (DRS) has become widespread. However, such services in many libraries appear to be underutilized. A study surveying the ease and convenience of such services for patrons in over 100 academic health science library Web sites suggests that cumbersome access and difficulty of use may be a key restraining force. [ABSTRACT FROM AUTHOR]

A brief historical overview of the library instruction scene in the United States and Canada, an analysis of library instruction conference themes, and the identification of perceptions of librarians attending the LOEX, WILU, and LOEX of the West conferences in 2000 and 2001 reveal that the border may be responsible for significant differences between the two countries. [ABSTRACT FROM AUTHOR]

This paper examines the extent to which US. Association of Research Libraries (ARL) are providing services to their distance education library patrons, it reveals whether each U.S. ARL library has a designated librarian in charge of services to distance education students, and it presents the perceived challenges faced by distance education librarians. [ABSTRACT FROM AUTHOR]

An education information librarian, a government documents librarian, and an instructional designer collaboratively developed a lesson plan to engage researchers with open educational resources (OER). They selected and curated freely available, online United States federal government documents on topics that would engage their audience. During the lesson, they wanted to inspire workshop attendees to become researchers through a collaborative group project and share this lesson plan with students and library patrons. This article will describe the process used to collect resources, develop the lesson plan, and assess engagement of participants during seven workshops. These face-to-face and virtual workshops were given to educators and librarians from K-12 through the university level. [ABSTRACT FROM AUTHOR]

Most studies on library ethics are theoretical. No scale has been developed with a valid and reliable psychometric property to measure library staff and users' ethical perceptions or behaviors. This paper describes the development of a brief measure of the Library Ethics Scale (LES) conducted in two consecutive studies. In the first study, based on the literature review and opinions of expert groups, 47 items were developed for the item pool. These items were administered to 521 university library users in Turkey. An explanatory factor analysis indicated a strong two-factor solution. In the second study conducted on 259 participants, these two-factor structures showed good psychometric properties, with 18 items explaining the total variance of 59.074. The Cronbach alpha reliability coefficient was 0.903, and the two sub-dimensions were found to be 0.91, and 0.888, respectively. The LES shows good validity and reliability properties and has potential application in library ethics settings, including library professionals' perceptions and users' perceptions and behaviors. • Most studies on library ethics are theoretical. • No scale has been developed to measure library ethics perceptions and behaviors. • This study is the first attempt to develop a reliable and valid scale to measure the ethical perceptions of library users. • Results indicated strong evidence of a two-factor solution with good psychometric properties for 18 items. • The Library Ethics Scale (LES) is a brief scale, easy to use and has potential application in many library ethics settings. [ABSTRACT FROM AUTHOR]

Abstract: Public librarians in South Korea assist users in obtaining information on a variety of topics. However, health-related information and services have a lower profile than other services due to a perceived lack of librarian expertise in searching and evaluating health resources. Although public library users are actively seeking health information, it has become critical for both public librarians and users to develop skills for using and evaluating Internet health resources. Therefore, this study was conducted to identify a set of useful criteria to evaluate online health web sites for both librarians and library users. From a comprehensive literature review, 33 criteria related to health website evaluation were identified. Using this set of criteria, South Korean public librarians and users were asked to rate the importance of each criterion in surveys. A strong consensus was found between the two groups. The top 10 most highly rated criteria from both groups were identified and compared. The results led to the development of an initial set of 12 evaluation criteria for health websites. It is expected that the final set of criteria will be used by public librarians to recommend the best health websites to their users. Although the study was conducted in South Korean public libraries, the findings are applicable in providing evaluation services of health websites to libraries worldwide. [Copyright &y& Elsevier]

Abstract: Focus group interviews were conducted to investigate how teen library users perceive and use text reference service. Findings indicate that teens have a mixed attitude toward the service, and they anticipate using it primarily for imposed queries. Teens'' perception of three aspects of the service is also discussed: response time, librarians'' use of texting abbreviations, and the impact of texting constraints. Strategies are provided to increase awareness, motivate use, and meet expectations. Findings will help inform libraries'' text reference practice, providing them with a clear understanding of how teens can benefit from the service, and how their information needs can be fulfilled to their satisfaction. Such an understanding will then lead libraries to develop more effective strategies to promote and deliver library services to teens, strengthen the role libraries play in teens'' information-seeking process, and establish a positive and sustaining relationship between teens and libraries. [Copyright &y& Elsevier]

The article focuses on the deficiency of the libraries to offer a rich online information environment to the library users. It relates that the rich online world created by the library is not available to the user at convenient locations within the library and they have not provided the useful integration between the online and on-shelf resources. It adds that the library does not have the technology to create the full integration of the user's workplace, the electronic resources of the library and the physical library. Moreover, it discusses the two trends that enables the library to create the integration including the evolution toward omnipresent network access and toward hand-held network and computing devices.

Presents an article about periodic classroom teaching to provide library instructions. Problems with the ways librarians respond to users' reference questions; Factors that influence library use; Significance of classroom assignments to librarians and library users.

Stresses that libraries seek to provide free and open access to their resources for all members of the community regardless of their ability to pay and without judgment as to their need. Discussion on libraries and society; Disadvantages of technology for libraries; Views on librarians.

The focus of this study is to investigate the perception of librarians towards user privacy in libraries. This study measures the change in perception after providing education related to the privacy of library users. The change in perception regarding privacy issues in libraries in the past 5 years by comparing its results with those of a 2013 study was also examined. The results show that librarians' level of interest and awareness of the privacy of library users in 2019 is significantly higher than that of 2013; awareness of the danger in collection of user data increased significantly after education; and finally, after education, there was greater receptivity to the education courses and willingness to recommend them to their colleagues. In order to increase awareness of privacy violations and for greater protection of library user privacy libraries and professional associations must strive to provide standardized and regular privacy education for librarians and library staff. • Many librarians have a low level of awareness about how and when user data is collected and the impact on user privacy. • Librarians' level of interest and awareness about library users' privacy in 2019 is significantly higher than that of 2013. • Librarians' awareness of library privacy issues was higher after participating in privacy education. • Librarians became more aware of the necessity of privacy education for librarians after receiving education themselves. [ABSTRACT FROM AUTHOR]

Present an abstract of the study 'Librarians Under Siege,' by Laura Flanders, from the August 5, 2002 online issue of 'The Nation.'