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1. A multi-analytical approach to modeling of customer satisfaction and intention to use in Massive Open Online Courses (MOOC)

Author

Francisco Liébana-Cabanillas, Zoran Kalinic, Elena Higueras-Castillo, and Irma Pozón-López

Subjects
050101 languages & linguistics, Knowledge management, Higher education, business.industry, 05 social sciences, Distance education, Educational technology, 050301 education, Intention to use, Scientific literature, Structural equation modeling, Computer Science Applications, Education, Work (electrical), 0501 psychology and cognitive sciences, Customer satisfaction, business, Psychology, 0503 education
Abstract

The purpose of this study is to classify the predictors of satisfaction and intention to use in Massive Open Online Courses (MOOC). Informed by a scientific literature review, this work poses a beh...

Published
2019
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