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We use a game-theoretic model to examine how different types of activist motivation affect strategic interactions between an activist and a firm in the context of a threatened adversarial engagement, in which the activist can benefit from "warm glow" and media publicity as well as from firm compliance with activist demands. The model yields novel predictions about when firms prefer to self-regulate to pre-empt a contested engagement, how vigorously firms defend themselves against the activist's attack if an engagement occurs, and a new taxonomy of engagements, characterized by offensive and defensive strategies and the likelihood of activist success. The model predicts that when warm glow and campaign-driven wins are important motivations for activists, safe bet and long shot types of engagements are more likely to occur: These tend to be lower expenditure skirmishes where one party has a clear advantage and where a pre-emptive settlement is infeasible. By contrast, firms and activists are more likely to negotiate self-regulation that pre-empts resource-intensive toss-up engagements where each side is evenly matched and expends significant effort. Our findings contribute to strategic management research by developing new insights about how firms respond to different activist motivations and types of engagements. We explore extensions of the model and discuss implications for future empirical and theoretical research on the management of activist relations. This paper was accepted by Joshua Gans, business strategy. Supplemental Material: The online appendix is available at https://doi.org/10.1287/mnsc.2022.01638. [ABSTRACT FROM AUTHOR]

Purpose: This study investigates the relationship between product diversification strategy and cost stickiness, focusing on managerial overconfidence as a moderating factor. It aims to address a critical gap in the literature by providing empirical insights grounded in the Resource-Based View (RBV) theory, specifically examining firms listed on the Tehran Stock Exchange. Methodology: Utilizing a sample of 149 companies from the Tehran Stock Exchange in Iran spanning from 2015 to 2021, this study tests two hypotheses: (1) a positive relationship between product diversification and cost stickiness and (2) the amplification of this relationship by managerial overconfidence. Product diversification is quantified using the Herfindahl Index, while managerial overconfidence is measured through an investment-based index derived from capital expenditures. Cost stickiness is assessed by analysing the asymmetric behaviour of costs in response to changes in sales, focusing on how costs tend to remain high even when sales decrease. Findings: The empirical results substantiate both hypotheses, demonstrating a significant positive relationship between product diversification strategy and cost stickiness. Furthermore, managerial overconfidence amplifies this relationship, highlighting the role of internal resources and managerial perceptions in shaping cost behaviour. Originality: This study contributes substantially to the literature by being among the first to empirically examine the interplay between product diversification strategy, cost stickiness, and managerial overconfidence. Extending the RBV theory to cost behaviour and strategic management provides novel insights for scholars and practitioners in entrepreneurship, corporate strategy, and organizational behaviour. The findings underscore the importance of strategic choices and managerial traits in determining cost stickiness, offering valuable implications for financial analysts, auditors, and stakeholders. [ABSTRACT FROM AUTHOR]

Business strategy literature argues that firm survival and growth in any competitive environment depend on the adaptation of suitable competitive business strategies. Despite the growing interest in strategic management within the fish farming industry, there is a notable lack of empirical evidence exploring how the competitive environment influences companies’ business strategy and performance. This paper examines the direct effect of competitive strategy and the moderating effect of competitive intensity on business strategy-performance relationship. Using hierarchical regression to analyze 306 samples gathered from fish farming firms of south-Benin, empirical evidence shows that competitive strategy including cost-leadership, and both product quality and marketing differentiation strategies impact positively firm financial performance. This research highlights the relative importance of product quality differentiation strategy. In addition, findings indicate that competitive intensity structure contribute to firm success. Surprisingly, findings show that competitive intensity does not significantly moderate the effect of cost-leadership and product differentiation strategies. Besides, the effect of marketing strategy on firm performance becomes more negative under high competition in the domestic market. Study recommends that firms should gain organizational economic outcomes by pursuing cost-leadership strategy and product differentiation strategy whatever competitive intensity states in the domestic market of fish farming. [ABSTRACT FROM AUTHOR]

Copyright of International Journal of Professional Business Review (JPBReview) is the property of Open Access Publications LLC and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

PT. LogisMe Berkat Bersama (LBB) is a Limited Liability Company (PT) engaged in the business of providing Business-to-Business (B2B) warehousing and logistics solutions. LogisMe has the tagline "One Stop Logistics Solutions" with end-to-end solution coverage starting from the provision of warehousing and logistics operational equipment such as forklifts, material handling and cleaning equipment, provision of spare parts and technicians in order to meet the maintenance needs of these operational equipment, warehouse racking design, warehouse and logistics operational consultant services to the provision of a digital platform for monitoring units rented by customers in real-time. This document outlines the implementation of a risk management strategy for the business plan of LogisMe, a Material Handling Rental Services startup company. The framework adopted is based on the ISO 31000:2018 standard and focuses on integrating risk manage. the report is returned to the risk mitigation supervisor to be checked that it has met the requirements and stored in the company's cloud repository, disseminated to all employees and company stakeholders. Monitoring is carried out to understand and prevent risks that occur as a strategy to gain a competitive advantage for the company. [ABSTRACT FROM AUTHOR]

Background: The digital economy is expanding at an unprecedented pace worldwide, transforming industries and creating new business models. However, the adoption of digital technologies and digital business models in rural and township areas in developing countries faces numerous constraints given their contextual nuances. Purpose: This study examined the constraints, challenges and opportunities for digital business in the rural, and township economy in South Africa. Design/methodology/approach: The study employed a mixed-methods approach incorporating questionnaires and focused group discussions. The study area was two villages in Limpopo and two townships in Gauteng. Findings/Result: The study findings indicate that challenges and constraints that hinder the successful adoption and implementation of digital business in South Africa were: limited access to internet connectivity, inadequate digital infrastructure, limited digital literacy and skills, insufficient financial resources for investment in digital technologies, restricted access to affordable logistics and delivery services, concerns regarding trust and security in online transactions, competition with traditional businesses, limited access to funding for entrepreneurs, and cultural and language diversity barriers. Conclusion: Considering these findings, the research presents a set of recommendations to address these constraints and maximize the opportunities offered by digital businesses in rural and township areas contributing to the broader development goals of the nation. Originality/value (State of the art): This study offers original insights into the specific constraints, challenges, and opportunities for digital business in South Africa's rural and township economies. Employing a mixed-methods approach, highlights the unique contextual factors affecting digital adoption, providing valuable recommendations to enhance digital business integration and contribute to broader national development goals, particularly in underrepresented areas. [ABSTRACT FROM AUTHOR]

Background: With the culinary sector undergoing transformative shifts propelled by technological advancements and the ubiquity of social media, understanding the critical success factors for social media marketing becomes imperative for micro and small businesses. Purpose: This study aims to identify and explore critical success factors for social media marketing adoption in micro and small culinary businesses. Design/methodology/approach: Employing a qualitative approach, the research selected a purposive sample of six Indonesian owners of micro and small culinary businesses, playing pivotal roles in shaping business decisions. Semi-structured interviews conducted via telephone and Zoom Meetings formed the basis for data collection with owners and co-owners of micro and small businesses in the culinary Industry in West Java and East Borneo, Indonesia. The data collection focuses on the critical success factors of social media marketing. Interviews were transcribed and thematically analyzed using a narrative approach. Findings/Result: Five thematic outcomes were noted regarding the critical success factors of social media marketing: interaction, trendiness, persistency, curiosity, and entrepreneurial mindset. The study identifies the "entrepreneurial mindset" as a critical success factor, echoed by five out of six informants. Conclusion: Critical factors that contribute to the success of adopting social media marketing for micro and small businesses integrate the entrepreneurial traits of the owners and managers and the effective utilization of social media marketing strategies. Originality/value (State of the art): This study explores in depth the significance of the combination of entrepreneurial traits and effective utilization of social media marketing strategies which remain underexplored in the social media marketing study, particularly in micro and small businesses. [ABSTRACT FROM AUTHOR]

Background: Bangladesh is a densely populated country. It encompasses various problems, unemployment is one of them. Each year a large number of graduates are added to the unemployment incubator. The country's economic and social progress has been destroyed due to serious unemployment problems. This problem can be solved by arousing entrepreneurship. The successful entrepreneur plays a vital role in economic development, control of serious economic disorder, social and sustainable development challenges. Purpose: This research investigates the factors that influence the entrepreneurial behavior of Bangladeshi business graduates. Design/methodology/approach: This research is quantitative in nature. The primary data was collected from 100 business graduates of the Islamic University of Bangladesh. Various statistical analyses, such as demographic, descriptive, correlation, and regression, were used to achieve the study's aims. For measuring data popular software, SPSS was applied in this study. Findings/Result: The study found a strong positive correlation between the independent variables of general skills, risk-taking, knowledgeability, persuasive ability, persistence, and hard work, and the dependent variable of entrepreneurial behavior. Conclusion: The study proved that graduates with positive entrepreneurial behavior have a great chance of being successful entrepreneurs. This study suggests that entrepreneurship education and training programs can be used as an arm for promoting entrepreneurship. Originality/value (State of the art): The added value of this research is that it explores how entrepreneurial behavior influences one to become a successful entrepreneur in the future. [ABSTRACT FROM AUTHOR]

Background: Collaboration plays a very important role in fostering a thriving entrepreneurial ecosystem, unlike rural areas, which have constraints compared to urban areas and require special efforts to accelerate their economies. Purpose: This paper aims to explore how actors collaborate to create a prosperous entrepreneurial ecosystem in rural areas. Design/methodology/approach: We conducted a case study of Koto Mesjid Village, Indonesia, which involved collaboration between academics, government, business, and the community. Our research method involved content analysis of recorded academic reports regarding the case, using a systematic coding technique based on fundamental categories identified through a proposed model. The aim is to elucidate the relational dynamics among the ecosystem's actors, values, co-creation, and objectives. Findings/Result: Our findings highlight the exchange of resources between the actors produced value that reformed the condition of rural entrepreneurial ecosystem. Collaboration led to densification and diversification of the ecosystem's resources, which in turn allowed its actors to discover new opportunities and increase their success in exploiting them. Conclusion: Building networks has the critical role to exchange knowledge in nurturing rural entrepreneurship. Policy makers can facilitate such networks to develop villages and promote regional economic growth. Originality/value: This study contributes to the conversation of service-dominant logic in the regional economic context by demonstrating that the co-creation of collective values is achievable and crucial for developing a thriving rural entrepreneurial ecosystem. [ABSTRACT FROM AUTHOR]

Background: The internet and Electronic Word of Mouth (eWOM) have transformed consumer behavior in choosing dining options in Indonesia's culturally diverse culinary landscape, yet research leveraging eWOM data to understand consumer preferences remains limited. Purpose: This research is conducted to develop the restaurant's market segments based on customer ratings in Indonesia using a data-driven approach. Design/methodology/approach: The data is crawled from notable review sites in Indonesia which consist of 35.811 restaurants across Indonesia. Two clusters were generated using TripAdvisor data, encompassing users' ratings for Food, Service, Value, Atmosphere, and overall satisfaction. The research successfully segmented the Indonesian restaurant market based on customer ratings using the K-Means clustering approach. Findings/Result: Cluster 1 valued food quality and cared about service and value. Meanwhile, Cluster 2 focused more on good service, followed by food and the restaurant's atmosphere. Conclusion: The research successfully segmented the Indonesian restaurant market based on customer rating, helping restaurant managers understand what customers prefer in Indonesia's varied food scene. This can assist marketers in creating effective marketing strategies, such as advancing product development, enhancing food quality, and optimizing service offerings to better fulfill the needs and expectations of their target audience. Originality/value (State of the art): This study can pave the way for further investigation into market segmentation in Indonesia's restaurant sector. While similar approaches have been applied in studies of other countries, the Indonesian market is unique and has distinctive features that haven't been examined in previous research. Therefore, these insights can illuminate the segmentation of the restaurant market in Indonesia. [ABSTRACT FROM AUTHOR]

Background: This study investigates the evolving online marketing skills in the digital marketplace, focusing on essential oil products. These products often face market uncertainty regarding product attribute value. Therefore, it is crucial to identify marketing strategies to drive future entrepreneurial success in the essential oil market. Purpose: This research aims to identify how essential oil product sellers communicate their products to attract consumer interest and preferences in the online market. Design/methodology/approach: The study utilizes digital research methods to elucidate the phenomenon of online markets. Using electronic data consisting of product information written by sellers, this research employs web scraping through Python algorithmic computational techniques for data collection. The digital data collected spans from 2020 to 2023, a period marked by the surge in online shopping activities. The data is analyzed using Text Network Analysis (TNA) to map emerging narrative networks. Findings/Result: Essential oil product sellers not only emphasize the intrinsic value attributes of the products as the primary marketing narrative but also explore the social and symbolic values of the products as online marketing strategies to address uncertainties regarding product standardization and safety. Conclusion: Sellers are concerned about the vulnerability of essential oil product values beyond merely campaigning for the product's benefits. Entities with the authority to provide safety labels play a crucial role in enhancing the product's reputation regarding its social value, such as safety. Originality/value (State of the art): Online marketplaces play a crucial role as a new marketing channel for essential oil products. This is due to the increased accessibility of products to consumers and the growing need for advanced online marketing skills in the future. [ABSTRACT FROM AUTHOR]

Background: Live streaming is a feature where sellers promote shops and products directly to buyers which can influence consumer's materialistic nature and hedonic motivation and might impact on purchasing decisions. Purpose: The objectives of this research include identifying segments of Shopee live streaming users, analyzing the influence of live streaming and materialism on hedonic motivation variables and purchasing decisions for fast fashion products, and finding out how to manage live streaming to increase purchasing decisions for fast fashion products. Design/methodology/approach: The analytical method used was SEM-PLS and the data obtained was 213 samples by quantitative descriptive methods. Findings/Result: The research results show that the live streaming and materialism variables have a significant positive influence on the hedonic motivation variable and purchasing decisions for fast fashion products. This is because the materialism indicator is closely related to the hedonic motivation indicator, so it supports consumers in making purchasing decisions on live streaming platforms. The live streaming variable has a direct influence on the purchasing decision variable. Conclusion: The recommendation for MSMEs in the fashion sector, it is hoped that they can take advantage of the features available on Shopee in implementing product marketing through e-commerce. Originality/value (State of the art): This is the first time someone has used the SEMPLS method to describe the relationship between factors and analyze factors on purchasing decisions. [ABSTRACT FROM AUTHOR]

Background: Improving female leadership will have a lasting impact on the development of future female leaders. With societal advancements, the knowledge and quality of female employee representatives have significantly improved, leading to increased effectiveness of female leaders. Female leadership is closely tied to company competitiveness and gaining a competitive advantage. Purpose: The aim of this study is to investigate the leadership of female SME owners by applying the hypothesis of competitiveness to analyze the leadership competencies that influence the competitiveness of SMEs. Design/methodology/approach: This research adopts a quantitative approach, focusing on SMEs in Batu City. Based on Slovin's formula, the sample size for this study was determined to be 100 respondents. Findings/Result: The research demonstrates that entrepreneurial competencies play a crucial role in business development and success, highlighting the importance of understanding the nature and role of competencies in SMEs. Strategic vision, operations management, professional knowledge, hands-on experience, and relationship building have a significant impact on performance. Conclusion: The rapid growth of SMEs clearly illustrates the importance of leadership in achieving success. However, while leadership is often seen as a personal attribute, and better leadership is believed to result from developing individual leader competencies, it is essential to explore the relationship between competence and leadership style. Originality/value (State of the art): This research emphasizes the importance of long-term growth over short-term profitability for SMEs. The capacity for long-term development is considered essential for SMEs, and this study investigates the impact of female leadership competencies on the growth and performance of SMEs. [ABSTRACT FROM AUTHOR]

Background: Coffee farmers in Tanggamus, Lampung, operate small-scale farms with limited access to physical and non-physical resources, which can affect their farming performance. However, coffee productivity in Tanggamus is higher than the national average. Factors intrinsic to the farmers themselves are believed to be the main drivers of this enhanced farm performance. Purpose: This study aimed to analyze the effect of entrepreneurial competence, specifically the ability to identify opportunities, pursue opportunities, and build networks, on the performance of coffee farming in Tanggamus. Design/methodology/approach: The sample for this study was determined using a multistage random sampling method, resulting in a total sample size of 124. The analytical methods used were descriptive and PLS-SEM analyses. Findings/Result: The study's findings indicate that the ability to identify opportunities has a significant effect on the performance of coffee farming, while the abilities to pursue opportunities and build networks do not significantly impact farm performance in Tanggamus. Conclusion: This study underscores the importance of entrepreneurial competence in small-scale farming with limited resources. To improve coffee farming performance in Tanggamus Regency, farmers must be able to effectively identify opportunities. Originality/value (State of the art): This study contributes to the literature on entrepreneurship among small-scale farmers in rural areas with limited resources. It examines the impact of farmers' internal entrepreneurial competence on the performance of their farming enterprises. [ABSTRACT FROM AUTHOR]

Background: Gender equality is crucial for Indonesia's sustainable development, given that women represent nearly half the population. Despite their significant economic contributions, Indonesian women face considerable challenges in entrepreneurship, largely due to gender disparities. Purpose: This study examines how Information and Communication Technology (ICT), social capital, and psychological factors impact women's entrepreneurship empowerment in Indonesia. Design/methodology/approach: Using survey data from 176 female MSME entrepreneurs and structural equation modeling, the study explores the relationships between ICT, social capital, psychological capital, and empowerment. Findings/Results: ICT enhances both social and psychological capital, which in turn positively impacts women's entrepreneurship empowerment. Conclusion: Integrating ICT, social capital, and psychological capital provides new insights into women's empowerment in developing economies. Recommendations include improving ICT infrastructure, social networking, and psychological support programs. Originality/Value (State of the Art): The study offers a novel approach by linking ICT, social capital, and psychological capital to women's empowerment in entrepreneurship, particularly in a developing country context. [ABSTRACT FROM AUTHOR]

Background: Superfood is one of the growing businesses since 2021. This research focuses on Rumah Kurma Albarakat (RKA), a business that sells superfood products and is currently experiencing fluctuations in revenue due to intense competition. Purpose: The purpose of this research is to identify RKA's internal and external factors, analyze customer perspectives on RKA's products and brands, and determine alternative strategic priorities that RKA can implement. Design/methodology/approach: The analytical tools used are the internal factor evaluation-external factor evaluation (IFE-EFE) matrix, internal-external (IE) matrix, strength-weakness-opportunity-threat (SWOT), and quantitative strategic planning matrix (QSPM) as part of the three-stage formulation analysis as well as 7P analysis to support strategy formulation. Findings/Result: The results obtained twelve alternative strategies with the main priority is amplifying branding through collaboration with other businesses or influential figures and content development on social media. The second priority is to present a new shopping atmosphere or experience for RKA customers. Conclusion: RKA's primary internal strength lies in its commitment to maintaining product quality and consistently conducting promotional activities. However, a weakness of RKA is its failure to record net profits. Priority alternative strategies that RKA can implement include strengthening its branding through collaborations and content, introducing new atmospheres or experiences for customers during their shopping experiences at RKA, and boosting social media traffic by enhancing interaction with the audience. Originality/value (state of the art): Through a comprehensive methodology utilizing analytical tools like the IFE-EFE matrix, SWOT analysis, and QSPM, the research identifies RKA's internal strengths in product quality and promotional efforts, juxtaposed against the weakness of unrecorded net profits. Twelve alternative strategies are proposed, with a primary emphasis on collaborative branding and social media content development, followed by the strategic initiative to enhance the shopping experience. This integrated approach positions RKA to navigate market challenges and foster sustained growth in the competitive superfood landscape. [ABSTRACT FROM AUTHOR]

Background: Entrepreneurship involves more than just conceiving a viable idea; it necessitates fostering the right mindset for progress. Understanding the antecedents and crucial factors influencing global entrepreneurial intention is pivotal in shaping effective entrepreneurship policies and creating an enabling environment. Purpose: This research undertakes a thorough investigation into the antecedents and crucial factors influencing global entrepreneurial intention. Design/methodology/approach: Utilizing a robust qualitative method through a systematic literature review, the study meticulously scrutinized 772 papers from the Scopus database spanning 2015-2024, with a specific emphasis on entrepreneurial intentions. The deliberate selection of 31 articles underscored a systematic approach, enriching the dataset with the utmost relevance. Findings/Results: Across diverse economies like Saudi Arabia, India, China, and the United States, the study uncovered various research methodologies. Insights drawn from internal, external, and personal factors were examined through the lens of the Theory of Planned Behavior, shedding light on the complexities of entrepreneurial intentions. These findings, aligned with key concepts such as motivation, creativity, and self-efficacy, underscored the theory's applicability and deepened our understanding of the multifaceted dynamics shaping entrepreneurial intentions. Conclusion: The insights derived from this study should be considered when formulating entrepreneurship policies aimed at creating an enabling environment that addresses systemic barriers and fosters a culture of entrepreneurship. Originality/Value (State of the Art): This research offers a comprehensive and systematic exploration of the factors influencing entrepreneurial intention globally, employing a qualitative method and systematic literature review. It contributes significantly to the existing body of knowledge by contextualizing the Theory of Planned Behavior within diverse economic settings, thereby enhancing our understanding of the intricate dynamics that influence entrepreneurial intentions. [ABSTRACT FROM AUTHOR]

Background: Environmental problems are becoming a global concern, so appropriate solutions are needed to handle them, especially in waste management. The waste bank program can be an alternative solution for managing household waste. Purpose: This research aims to (1) examine how waste management activities are implemented by the Surakarta Waste Bank/BSI and (2) explain whether the Surakarta Waste Bank/BSI contributes to sustainable development. Design/methodology/approach: This study employed a qualitative method with a case study approach. Data was gathered through interviews, observations, and documentation. Findings/Result: The research results show that (1) The Surakarta Waste Bank/BSI applies the concept of reduce, reuse, recycle (3R), which is in line with circular economy principles and has created a canvas business model that combines social and environmental missions with business principles described in the business model canvas of sociopreneurship in waste management activities. (2) The sociopreneurship carried out by the Surakarta Waste Bank/BSI has brought about social changes in terms of behavior where people have become more responsible in managing waste while at the same time contributing to sustainable development in economic, social and environmental aspects. From an economic aspect, BSI can increase the income and welfare of people involved in waste management, whether as customers, managers, or producers. Social aspect: BSI can increase public awareness and participation in responsible waste management. Environmental aspect: BSI can reduce the volume of waste disposed of in final disposal sites (TPA), reduce the negative impact of waste on the environment, and increase the positive benefits of waste as a resource that can be reused. Conclusion: Waste management activities by BSI contribute to sustainable development across economic, social, and environmental dimensions. It is hoped that the results of this research can provide information as a basis for consideration, support, and contribution of thought to environmental activists and sociopreneurship to implement sustainable business and social missions, as well as provide recommendations for solutions to decision-makers in their efforts to execute sustainable development missions by increasing the economic independence of community and environmental improvement. Originality/value (State of the art): This is the first study to explore the waste bank programs that promote the circular economy principle using a sociopreneurship model and its related possibilities for sustainable development efforts. [ABSTRACT FROM AUTHOR]

Background: The research on corporate governance and firm risk is of paramount importance from an economic standpoint, primarily due to its significant influence on company performance and stability. Effective corporate governance can play a pivotal role in mitigating corporate risks. Purpose: This study aims to investigate the impact of many factors related to corporate governance (such as board size, board independence, board meetings, board gender diversity, audit size, audit independence, audit meetings, audit quality, institutional ownership, and largest ownership) and earnings management on company risk. Furthermore, earnings management factors play a role in the connection between corporate governance and firm risk. Design/methodology/approach: The study employed a sample of three companies with the highest assets and three with the lowest assets from each sector listed on the Indonesian stock exchange throughout 2020-2022. For testing purposes, this study uses panel data and moderated regression analysis. Finding/Result: These findings show that several factors impact firm risk, including board meetings, board independence, discretionary earnings management, audit size, audit independence, institutional ownership, and largest ownership. Earnings management can mitigate the impact of audit attributes on corporate risk. Furthermore, studies have shown that earnings management plays a crucial role in reducing the influence of ownership structure on firm risk. Conclusion: The research results show that several proxies of corporate governance are able to reduce company risk. Earnings management further moderates the influence of these factors. Originality/value (State of the art): This research investigates the relationship between firm risk and a broad range of internal governance traits. It is important to note that only a few studies in the literature have examined this relationship because investors are concerned about return volatility, which is a gauge of a company's risk. This research can encourage improvements in corporate governance policies. Managers can use research findings to identify weaknesses in existing governance practices and develop more effective policies for managing risks associated with earnings management practices. [ABSTRACT FROM AUTHOR]

Background: Customer loyalty is a crucial aspect in the world of business and marketing, influencing sales, brand reputation, and company profits. The focus on customer loyalty is increasingly becoming a priority for many companies, including PT XYZ, a creative design company specializing in the production of School Yearbooks. Purpose: This research aims to identify the level of satisfaction and loyalty among PT XYZ customers, analyze the influence of marketing mix and service quality on customer satisfaction and loyalty, and formulate managerial implications for enhancing satisfaction and loyalty. Design/methodology/approach: The study involves 200 respondents purposively selected from 373 users of PT XYZ's services. Data collection was done through self-completion by respondents using an online questionnaire via Google Forms. Data analysis was conducted using modeling techniques that explain the relationship between loyalty, customer satisfaction, and the performance of the marketing mix and service quality. The estimation of model coefficients used the SEM-PLS rule. Descriptive analysis results indicate high satisfaction with the final product outcomes, while high loyalty is reflected in repeat purchases and recommendations to others. Findings/Result: The research findings show that all attributes of the marketing mix have a direct impact on customer satisfaction and loyalty. On the other hand, service quality has a direct impact on customer satisfaction but an indirect impact on loyalty, with customer satisfaction acting as a mediator. Conclusion: Managerial implications that can be formulated include improving marketing in Java Island, implementing marketing strategies through social media, maintaining consistency in product quality, enhancing service quality, implementing co-creating processes, and establishing a customer service division. These efforts are expected to address declining revenue and maintain customer loyalty for PT XYZ. Originality/value (state of the art): This study uniquely explores customer satisfaction and loyalty in the niche market of school yearbook production. It integrates the marketing mix and service quality, using SEM-PLS to analyze their impacts. The research fills a gap by providing actionable insights specifically for creative design businesses, offering practical strategies to enhance customer loyalty and business performance. [ABSTRACT FROM AUTHOR]

Background: The existence of entrepreneurship has a quite large potential in improving a country's economy. Entrepreneurship can help society to create new opportunities and reduce decline rates with the emergence of MSMEs as independent and profitable business activities carried out by individuals or business entities in the economic sector along with the growth of the entrepreneurial landscape in society. Purpose: This study aims to ascertain how entrepreneurial learning experiences and entrepreneurial team heterogeneity affect self-efficacy and, consequently, company performance. Design/methodology/approach: Members of the Jakpreneur community from the East and North Jakarta metropolitan areas were surveyed to create the study's demographic. Accidental sampling was the method employed, with 237 respondents who volunteered to complete the author's questionnaire. Using SmartPLS software, a structural equation model was used for data analysis. Findings/Results: The research results show (1) Entrepreneurial team heterogeneity and learning experiences influence self-efficacy (2) Entrepreneurial heterogeneity and entrepreneurial learning experiences influence business performance (3) Entrepreneurial team heterogeneity and entrepreneurial learning experiences influence business performance through self-efficacy (4) Lastly, self-efficacy has a significant influence on business performance. Conclusion: The findings of the study demonstrate a direct relationship between selfefficacy and company performance. Subsequently, self-efficacy can serve as a moderator to demonstrate the indirect impact of entrepreneurial team heterogeneity and entrepreneurial learning experience on business performance. Learning experiences and diversity in the team both boost self-confidence, which in turn creates a positive feedback loop between motivation and company performance. Originality/value: This research contributes to the implementation of learning experiences and diversity in teams and increases self-confidence, which in turn creates a positive feedback loop between motivation and company performance. [ABSTRACT FROM AUTHOR]

Background: In this day and age, hectic work schedules and daily routines have an impact on household consumption patterns and lifestyles. This is especially true in Indonesia and many other countries where people are shifting from preparing their own food to buying fast food. Purpose: To determine the reasons why families eat fast food, examine those reasons, and calculate the direct and indirect consequences of those reasons. Design/methodology/approach: Using a purposive sample approach and direct and online surveys, the study was carried out in 2023 on 1021 respondents in Pekanbaru City, Riau specifically, and Indonesia in general. Using the SEM-PLS analysis tool, a descriptive quantitative analysis method is used. Findings/Result: The study's findings indicate that a variety of interrelated elements, including cultural, personal, psychological, social, economic, and place-related aspects, have an impact on households' intake of fast food. The elements that have an impact on household decisions to consume fast food are described together with their relationship and influence, based on multiple direction connections. Conclusion: In summary Decisions on how much fast food to eat are heavily influenced by social and individual factors. This demonstrates how the decision to purchase fast food is influenced by factors such as household identity, social environment, and social media environment. Originality/value (State of the art): Research can reveal a true picture of the interactions between variables that have not been seen in earlier studies, offering managerial implications and contributions to the formulation of policies that directly affect Indonesia's fast-food industry. [ABSTRACT FROM AUTHOR]

Background: Datajadesta.com classifies tourist villages into four categories: independent, advanced, developing, and pioneering. More local communities gain from increased rural tourism managed by tourism-focused organizations. However, problems with management often arise, which increases the risk that the tourism sector won't grow or reach a certain level. This is a problem that any group that cares about tourism, like the Pokdarwis, must overcome. Purpose: This study aims to investigate the significant influence of social entrepreneurial orientation in advancing the sustainability of rural tourism (the so-called triple bottom line) in terms of benefits to the environment, community, and economy. This orientation can indirectly benefit the management strategies of tourism-aware organizations. While performing. Design/methodology/approach: By using accidental sampling, up to 34 rural tourism activists from each tourism awareness group across Indonesian rural tourism were gathered in accordance with the criteria from https://jadesta.kemenparekraf.go.id. Based on their advanced and mature levels, respondents were selected. autonomous tourist village. To ensure meaningful relationships, process the data using Smart Pls 4. Findings/Result: Hypothesis 1, social entrepreneurship orientation has a major impact on community empowerment. However, hypothesis 2 indicates that social entrepreneurship orientation has no significant impact on the sustainability of rural tourism. Finally, hypothesis 3 asserts that social entrepreneurship orientation has a significant impact on the sustainability of rural tourism through community empowerment. Conclusion: Encouraging community involvement in tourism development and promoting social entrepreneurship as a means of achieving the Triple Bottom Line, as well as the significant role it plays in empowering local communities and promoting sustainability in tourist villages. Originality/Value (State Of the art): The study highlights the critical role of social entrepreneurial orientation in promoting the sustainability of rural tourism through community empowerment, though it does not directly impact sustainability on its own. By classifying tourist villages into various development stages, the research underscores the necessity of effective management by organizations like Pokdarwis to overcome challenges and foster growth. [ABSTRACT FROM AUTHOR]

Background: PT Prima Kelola IPB business application currently does not have an optimal business model so the right strategy is needed to develop the business model. Purpose: The objectives of this study are to analyze the current business model through a Business Model Canvas mapping (BMC) approach, determine three priority elements on BMC, compile an improvement business model canvas, and formulate alternative strategies to develop. Design/methodology/approach: The method used in this study is the Business Model Canvas approach, Importance Performance Analysis, and SWOT analysis. Findings/Result: The results of this study show that the three priority elements selected on BMC are customer segment, key activities, and key partnerships. Based on the results of SWOT analysis and FGD, the formulated alternative strategies are: 1) creating a strategic alliance for all IPB University in seeking projects; 2) expansion of collaboration with alumni network abroad to reach global markets; 3) optimizing the network by adding expertise, lecturers, practitioners, suppliers, other partners. Conclusion: The development of this business model is expected to be able to encourage the company's portfolio efforts to be maximized in increasing business volume, increasing operational efficiency, and increasing the market reach of PT Prima Kelola IPB through strategic steps that can be taken in this research. Originality/value (State of the art): This research contributes to the limited discourse in the literature on business development strategies of IPB University's subsidiaries by integrating SWOT and AHP methods to produce alternative strategies as a step for companies to develop new business models. [ABSTRACT FROM AUTHOR]

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The article highlights the crucial role of Human Resource (HR) Information Professionals (HRIPs) in strategic workforce planning (SWP). Topics discussed include the integration of data and technology into SWP, the evolving role of HRIPs beyond traditional data provision, and strategies for leveraging HR technology to enhance decision-making and planning processes.

The purpose of this study is to assess the implementation success of strategic information systems planning (SISP) in Ghanaian organizations. The study adopted the qualitative approach and interviewed 20 managers from large organizations in diverse sectors and used content analysis in analyzing the data. The results indicate that the success of SISP depends largely on the Alignment of an organization's Business Strategy to its IT Strategy, the Awareness of Top Management to utilize SISP in strategic planning, the Cooperation of all the functional units/levels of management in utilizing IS in their operations and the Capabilities of the employees in the firm. Findings further suggest that the available resources of the firms also play a key role in the SISP implementation Success. The study, therefore, concludes that adequate resources in terms of highly skilled manpower, financial resources, and financial commitment must be made available always to ensure SISP implementation success. In addition, policies should be formulated around these factors to ensure SISP implementation success for organizations that embark on SISP implementation. [ABSTRACT FROM AUTHOR]

Purpose — The primary purpose of this study is to investigate how political decisions and public policies shape the formulation and implementation of business strategies across various organizational contexts. Method — Following the PRISMA guidelines, this study commenced with an extensive search in the Scopus database, initially identifying 281 articles. However, after rigorous relevance and quality screenings, only six articles were selected. VOSviewer was then employed for advanced visual analytics to explore the interconnections and thematic developments within the academic discourse, providing deeper insights into the literature's structure and evolution. Result — The findings reveal a complex interplay between business strategies and public policies, where alignment with governmental directives is associated with increased innovation and market adaptability. Conversely, misalignments tend to result in higher compliance costs and reduced strategic agility. The visualizations highlight key areas such as sustainability, regulatory frameworks, and strategic management, underscoring their crucial roles in shaping how businesses respond to policy changes. Novelty — This Systematic Literature Review (SLR) combines thematic visualizations with systematic data analysis to provide a clearer understanding of the dynamic relationship between policy decisions and business strategies. This approach not only reveals the current state of research but also traces the evolution of key themes over time, offering insights into the shifting focuses of both academic and practical perspectives. [ABSTRACT FROM AUTHOR]

The object of research is the process of using innovative technologies in the system of strategic management of social responsibility of enterprises. The main problem solved during the research was the need for a more effective integration of the principles of social responsibility in the business strategy, which will help enterprises to adapt to the global challenges and demands of modern society. The study of new technological approaches in this area allowed to identify the most effective tools for increasing transparency, responsibility and sustainable development of companies. As a result of the conducted research, the content of the concept «innovative technologies in the system of strategic management of social responsibility of enterprises» was clarified, which is proposed to be understood as a modern approach to the integration of technological innovations into strategic management, aimed at improving the social indicators of the enterprise. These technologies are found to include a wide range of tools such as Big Data, Artificial Intelligence (AI), Internet of Things (IoT), Blockchain, and others that help businesses effectively implement and monitor social programs and initiatives. It is substantiated that the use of innovative digital technologies in the system of strategic management of social responsibility of enterprises opens wide opportunities and generates significant advantages. Namely, increasing transparency and openness; optimization of resources and costs; increasing internal efficiency; strengthening of reputation and brand; automation of enterprise processes; innovativeness and competitive advantages; stimulating innovation. A model for determining the relationship between the level of profitability of enterprises by type: large, medium, and small enterprises and by the number of employees and their labor costs is proposed, which allows to establish the required number of employees for each type of enterprise. This enables the enterprise to function effectively, reducing labor costs, but not reducing the positive impact on supporting the social sector of the population, creating jobs and remaining a socially responsible enterprise. The possibility of using the latest digital technologies in the social responsibility management of enterprises is summarized. [ABSTRACT FROM AUTHOR]

Recycled Paper Hub is a business unit mainly focus in processing recycled paper sorted from local collector who also act as supplier such as waste paper collected from traditional market, ex-packaging collected from home industry and household waste, etc. Recycled Paper Hub primary goal is to participate in the sustainable business by contributing to the economy of the surrounding community along with a commitment to maintaining a green environment. In order to achieve this goals, Recycled Paper Hub conduct business development strategy which include financial planning and projection. This study uses quantitative research methotds. Data collection technique used literature studies, interviews, and observations. Strategic planning was carried out until the long-term stage, according to the business strategy and lean business canvas model. Human capital planning was carried out with the stages of goals and objectives, corporate culture and values, organizational structure, human capital planning, and human capital cost projections. [ABSTRACT FROM AUTHOR]

This article presents a strategic decision-making tool to assist corporate management in analyzing the trajectory of their business model portfolio. The tool provides a robust means of assessing the trajectory of a business model portfolio through the evolution of inter-business model complementarity and intra-business model complexity. The article illustrates the use of the tool through the example of the radical restructuring of Hewlett Packard's (HP) business model portfolio in 2015, which resulted in two smaller, more adaptive corporate entities with distinct business models that could pursue redefined growth opportunities after the split. [ABSTRACT FROM AUTHOR]

This document presents a strategic plan for internal employer branding at an Indonesian telecommunications company for the period 2024-2025. The plan focuses on improving employee evaluation, performance management, career development, and leadership management. It emphasizes the importance of clear policies, effective communication, and ongoing monitoring and evaluation. The goal is to enhance employee satisfaction, performance, and career prospects within the company. The plan includes collaboration with top management, the development of employee value proposition (EVP) enhancement plans, segmentation, targeting, and positioning strategies, and the use of various communication media. Implementation is monitored through guidelines and key performance indicators, and evaluation is conducted to assess effectiveness and make adjustments for future efforts. [Extracted from the article]

The article "Planning and Strategy: Fundamentals for Confusing Times" highlights the importance of planning in different aspects of life. It is mentioned that technical planning requires specialists in each field and consists of making anticipatory decisions about actions that need to be carried out. Additionally, the importance of strategy and policies in planning is emphasized, as well as the need to have options and perform control to verify if the plan is being carried out correctly. The text also provides a glossary of terms and concepts related to strategic planning in a company, such as objectives, industry analysis, SWOT matrix, budget, among others. It is emphasized that planning is a technique that allows for selecting the appropriate means to achieve objectives and can be seen as an art and part of the political process of a society. [Extracted from the article]

NTT's laboratories are engaged in a wide range of research and development from basic research to applications, and divided into four laboratory groups. As one of those laboratory groups, NTT Science and Core Technology Laboratory Group carries out research and development with three missions in mind: "Conduct research and development on cutting-edge technologies to expand NTT's business domains," "Create new principles and concepts that will revolutionize society," and "Research and develop technologies that are friendly to the global environment and people." We asked Akira Okada, senior vice president of R&D, head of NTT Science and Core Technology Laboratory Group, about the technology strategy of the laboratory group and his mindset as a top manager. [ABSTRACT FROM AUTHOR]

PURPOSE: This article aims to determine how companies in the SME sector modify their business strategies in response to changes in the external environment. The research focused on modifications to entrepreneurial strategies expressed through the fundamental dimensions of entrepreneurial orientation (EO): risk-taking, innovativeness, and proactiveness. Additionally, it identified which types of reactions (modifications in strategies) lead to the most favorable changes in firm performance. The external environment was determined based on the market situation that resulted from the emergence of the COVID-19 pandemic. METHODOLOGY: This is quantitative research. The study utilized data from 126 small printing businesses operating throughout Poland. Analyses were conducted on the data that reflected modifications in entrepreneurial behaviors and performance during three periods: the pre-crisis period, the initial phase of the crisis (the full lockdown period), and the second phase of the crisis (the period of easing the restrictions). The identification of the behavior types was carried out using cluster analysis. FINDINGS: The results of the research led to the conclusion that, with a change in market conditions, companies significantly change their levels of EO. In particular, the surveyed companies reduced their levels of EO during the outbreak of the COVID-19 pandemic. At the same time, this decrease was mainly due to significant decreases in risk-taking. The levels of EO increased when the conditions improved due to significant increases in innovativeness and proactiveness. Moreover, the analysis enabled the identification of four types of reactions to the emergence of the crisis as well as three types of reactions to the improvement of the external conditions that resulted from the easing of restrictions and the introduction of anti-crisis support measures for businesses. Additionally, it was demonstrated that the type of reaction had a significant impact on the changes in the performances of the examined companies. In particular, it was shown that the lowest decline in performance during the initial phase of crisis could be observed in passive enterprises, i.e., those that did not modify their entrepreneurial strategies (did not alter their levels of individual dimensions of EO). The greatest increase in performance was achieved during the period of easing restrictions by those companies that significantly enhanced their activities across all of the considered dimensions of EO. IMPLICATIONS: The research results provided insights for entrepreneurs in strategic management. Specifically, they learned about the modifications in entrepreneurial behaviors that could lead to the most favorable and optimal improvements in a firm's performance when market conditions change. ORIGINALITY AND VALUE: The study contributes to the literature concerning reactions to changes in market conditions. This innovative approach considers dynamics where the changes themselves are variables. In particular, this research identifies types of entrepreneurial reactions to market condition changes in terms of dimensions of entrepreneurial orientation. Furthermore, it provides an answer to how firm performance evolved regarding various reaction types (using the example of the printing industry). [ABSTRACT FROM AUTHOR]

This article provides a comprehensive review of strategic management, including its evolution over time, definitions, supporting theories, tools, importance, and application in various business settings. The study emphasizes the challenges and future trends of strategic management. The research employs a systematic review design to synthesize primary research studies on the subject. The findings highlight the significance of strategic management in achieving long-term success and competitiveness for organizations. The study contributes to the existing literature on strategic management and provides insights for scholars and managers interested in improving their organizations. [Extracted from the article]

Business analytics is considered in research and practice as a promising approach to support organizations in the increasing complexity and dynamics in the strategic planning and decision making, which arise for example through the integration of product-service systems. However, literature is lacking a comprehensive analysis to what extant business analytics supports the strategic planning and decision making. Thus, coming from the affordance and socio-technical system theory, we are linking business analytics affordances to strategic planning outcomes. In doing so, we identified 20 affordances which we have assigned to the dimensions of the socio-technology system theory. Based on this, we have derived implications and propositions for research and practice. The results can be used as guidelines for practice and directions for future research. [ABSTRACT FROM AUTHOR]

Evidence suggests that firms often do not respond even when they are aware of an attack and have the capability to counter it. We believe that this is because they engage in a form of nonresponse that we designate as strategic forbearance, a phenomenon that has been mostly neglected by scholars of competitive dynamics. We view such forbearance as a critical component of competitive strategy--an attempt to situate responses to attacks within a more complex and nuanced strategic, organizational, and environmental context. Forbearance, we argue, represents managers' mindful attempts to transcend reflexive responses by expanding the range of considerations beyond (a) an attacker to other stakeholders and rivals, (b) the immediate attack to its historical setting and longterm relational implications, and (c) unitary tactics to those concerning global strategic coherence and adaptation. We formally define and tentatively operationalize strategic forbearance before deriving propositions concerning its five general transcending drivers. Ultimately, we believe that the study of forbearance can bring scholars of competitive dynamics closer to the heart of reflective competitive strategy. [ABSTRACT FROM AUTHOR]

The successful application of strategic management accounting (SMA) and its influence on business in a developing market are contingent on various factors. Oyewo (2022) emphasizes the impact of contextual factors such as organizational structure, information technology (IT) quality, business strategy, market orientation, competition, and environmental uncertainty on the usage intensity of SMA and its influence on competitive advantage. This study investigates the drivers behind adopting SMA and its consequential effects on the performance of listed Vietnamese firms. The research employed a mixed-methods approach, integrating qualitative and quantitative methodologies to delineate research models, formulate hypotheses, assess the determinants influencing SMA implementation, and evaluate the impact of SMA application on corporate performance. The authors employed the partial least squares structural equation modeling (PLS-SEM) framework to analyse data from 147 listed companies in Vietnam. The outcomes reveal that variables such as the utilisation of information technology in business operations, participative decision-making, accountant qualifications, perceived environmental uncertainty, and strategic orientation positively influence SMA implementation, subsequently yielding positive effects on the performance of listed companies in Vietnam. This research contributes valuable insights into the factors shaping SMA adoption in Vietnamese enterprises, enriching practical managerial knowledge and theoretical perspectives. [ABSTRACT FROM AUTHOR]