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Copyright of Environmental & Social Management Journal / Revista de Gestão Social e Ambiental is the property of Environmental & Social Management Journal and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

The poor people segment has gained considerable scholarly attention, particularly after eight scholars established it as an untapped market. This study attempts to understand the nine consumption behaviours of a poor consumer. Therefore, we collate 384 scholarly papers indexed in the Scopus database, published during the period 1975–2020. Both evaluative and bibliometric relationship techniques, namely, Biblioshiny and VOSviewer, are utilized to understand the domain's progress in the past 45 years. Besides this, content analysis is conducted via hand search to identify the most utilized research methods, popularly applied theories and most explored contexts. Results show that research in this field has grown exponentially, particularly after 2007, with research focusing on low-income consumers, bottom-of-pyramid consumers and mobile money users. The findings indicate this domain demonstrates skewed development, and there is a huge room for future studies. [ABSTRACT FROM AUTHOR]

This review article examines why and how low‐income voters decide to vote for a political candidate. A total of 163 articles in the last 80 years (1944–2023) have been identified through a systematic literature review. Thereafter, the fragmented literature has been organized using a fusion of 3W1H and TCCM (Theory, context, characteristics, and method) frameworks to obtain a comprehensive overview of the low‐income voters' behaviour. Accordingly, the study has explained the voting contexts of poor consumers. Besides, the fundamental theories and methods employed in this research domain have been identified. This study revealed three characteristics of 'voting choice' of low‐income consumers (group identity, communication characteristics, and political environment characteristics) that have been further classified under several sub‐themes. This review article pioneers to provide an integrated and organized analysis of the literature on the voting behaviour of low‐income consumers, highlighting critical research gaps in theories, contexts, methods, and antecedents that future researchers can examine to extend the discourse in this realm. [ABSTRACT FROM AUTHOR]

Consumption of vitamins can lower the risks of various noncommunicable diseases (NCDs). Nevertheless, only a small proportion of adults in Malaysia consume vitamin supplements, and this may contribute to the increase in the prevalence of NCDs across the country. Despite the high prevalence of NCDs and low consumption of vitamin supplements, there is insufficient research that assess individuals' use and expenditure on vitamin supplements. The objective of the present study is to examine the effects of sociodemographic factors on vitamin supplement spending among youth in Malaysia. The primary survey data were collected using convenient sampling (n = 482). In addition to one-way analysis of variance (ANOVA), a lognormal hurdle model was used to explore factors affecting consumption and amount decisions of vitamin supplements. Results of the present study showed that higher-income and less-educated individuals spent more on vitamin supplements compared to lower-income and welleducated individuals. Expenditure on vitamin supplements was higher among Chinese than Malays. Being male and married increased the likelihood of consuming vitamin supplements. In conclusion, sociodemographic factors play an important role in determining consumption and expenditure on vitamin supplements. With the present study's findings, policymakers could better understand which cohorts of the Malaysian population to be focused on. Therefore, a more effective policy directed towards promoting the use of vitamin supplements can be formulated. [ABSTRACT FROM AUTHOR]

Fig fruit (Ficus carica L.) drink is a source of healthy minerals, vitamins, and bioactive ingredients however to improve the shelf-life of functional drink naturally, moringa leaf extract was compared with optimized concentration of potassium metabisulphite (synthetic preservative). Purposely, fig fruit drink, without preservatives was considered as negative control whereas, 0.2 % potassium metabisulphite-based fig fruit drink was taken as positive control. Further, ultrasound assisted extracts of moringa at varied levels; 5, 10, 15, and 20 % were incorporated in the fig fruit drink as natural preservative to test antioxidant, storage, and sensory quality against control samples. Resultantly, the maximum loss in antioxidant activity (18–38 %) and functional ingredients (24–56 %) was observed in negative control sample, in response to high microbial expansion till the termination of the study. Additionally, acceptability score for negative control sample was maximum at Day 1, that afterwards faced significant decline at 30th Day (6.6 ± 0.3). In contrast, positive control sample demonstrated minimum loss of free radical scavenging ability (7–22 %), polyphenols (11 %) and flavonoids (7 %) thus indicated maximum control on microbes i.e. 61–63 % as compared to negative control. Further, positive control sample indicated optimum consumer preference (7.0 ± 0.3) that remained stable throughout storage. Further, as the concentration of moringa exceeded from 5 to 20 %, the loss of functional ingredients reduced from 13 to 24 to 6–11 % and deterioration in antioxidant capacity suppressed from 14 to 26 to 8–20 %, correspondingly however, the sensory acceptability showed a declining trend, and 20 % moringa based sample portrayed poor consumer response (5.0 ± 0.2). Lastly, it was deduced that control on microbes was directly proportional to the concentration of moringa extract in fig fruit drink, that was poor in 5 % moringa extract concentration; 32–54 %. Conclusively, customer preference was reasonable (6 ± 0) at 15 % moringa extract concentration so this level should be employed in fig fruit drink for realistic control on bacterial (57 %) and fungal (47 %) activities. [ABSTRACT FROM AUTHOR]

Marketplace literacy is about more than livelihoods, emphasizing know-why about marketplaces, encompassing consumer, entrepreneurial, and sustainability literacy. Finally, consumer behavior research can benefit greatly from the subsistence marketplaces stream. In this regard, research has shown how marketplace literacy can enhance personal well-being, consumer decision making and self-confidence, and entrepreneurial intentions and startups. [Extracted from the article]

The consumer financial services industry has taken advantage of digital technology to transform the way it provides services to consumers using payment systems. After describing this new digital environment, the article describes its impact on lowincome consumers. It examines statutes and regulations that offer limited protection for low-income consumers as well as gaps in those laws. Next, the article discusses three approaches to protecting low-income consumers along with the benefits and limitations of each. One way low-income consumers can be protected is through enforcement of consumer protection laws by administrative agencies. A second is by enacting new statutes and regulations to fill gaps in the law. A third is for the government to establish its own financial services systems. The article then examines three proposals for new financial services systems. These proposals will fail to adequately protect lowincome consumers, however, unless lawmakers require institutions providing these services to include low-income consumers in their decision-making process and to justify their actions based on low-income consumer impact assessments. [ABSTRACT FROM AUTHOR]

Bacterial pathogens in the domestic environment present a risk to residents, particularly among susceptible populations. However, the impact of consumer demographic characteristics and food handling methods on kitchen microbiomes is not fully understood. The domestic kitchen bacterial communities of ten predominantly low-income families in Houston, TX, were assessed in conjunction with a cross-sectional food safety survey to evaluate differences in household and surface-specific microbiomes and bacterial foodborne pathogen presence. Three kitchen surfaces within each household, including the sink drain, the refrigerator handle, and the counter, were environmentally sampled and metataxonomically evaluated via targeted 16S rRNA sequencing. Disposable dish sponges were also acquired and examined. Results indicated that alpha diversity did not vary by the households, sampling locations, or demographic characteristics evaluated. Significant differences in beta diversity were observed among the bacterial communities of five pairs of households and between refrigerator handle and disposable dish sponge microbiomes. A total of 89 unique bacterial foodborne pathogens were identified across surface types. Each household contained at least one contaminated surface, and the most common bacterial foodborne pathogens identified were Escherichia coli, Staphylococcus aureus, and Klebsiella pneumoniae. All parents reported washing their hands before meal preparation, washing fresh fruits and vegetables, and washing cutting boards with soap after use to prepare raw animal proteins. Gaps in food safety behaviors identified included a lack of serious concern for food contamination with germs and inappropriate handwashing, food handling, and cleaning behaviors. The number of unique bacterial foodborne pathogens identified within households was significantly higher among households whose respondent parent reported that they did not consider food contamination with germs to be a serious food safety problem (median: 41.0 species) compared to households whose respondent parent did consider food contamination to be a serious food safety problem (median: 3.0 species; p value=0.0218). These results demonstrate that domestic kitchen taxonomic abundance profiles vary according to household and surface type. Data suggest that low-income consumers may be at risk of foodborne pathogen exposure from contaminated home kitchen surfaces, and that food safety attitudes may directly contribute to this hazard. [ABSTRACT FROM AUTHOR]

Keywords: access to healthful food; food choice; retail-food environment EN access to healthful food food choice retail-food environment 493 501 9 02/21/22 20220301 NES 220301 It is well documented there are significant health problems that come from consumers not eating healthful diets and the resulting obesity. Alternatively, if an area is a "food swamp", it means that unhealthful food retailers greatly outnumber healthful food retailers. The interaction terms between race and food access variables indicate that, the intrinsic food choices change due to neighborhood food environment, for example black households buy fewer added-sugar items compared to white households in general, but they buy more when they live in a food swamp. The white population is 15% points higher in tracts with good access to healthful food retailers compared to food swamp tracts but 2.7% points lower than food desert tracts. [Extracted from the article]

Copyright of Ege Üniversitesi Ziraat Fakültesi Dergisi is the property of Ege Universitesi, Ziraat Fakultesi and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Copyright of Consumer Behavior Review (CBR) is the property of Consumer Behavior Review and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Investigation of impoverished consumers and their behaviors has garnered occasional interest among consumer researchers, especially by transformative and public policy scholars. Part of this lack of regular consideration may be due to the field's focus on typical exchanges that manifest in more affluent communities and nations. Another part may be caused by ways that data are acquired, with an emphasis on panels and students who are rarely subject to the extreme material deficits noted by poverty researchers. Regardless, studies to date show that there is an underlying logic to why and how impoverished consumers respond to scarcity in material contexts in which they are embedded, leading to alternative narratives about their reactions and coping strategies. Using the consumer journey frame by Hamilton et al. (2019), this article shows how work on poverty can be subsumed under the scarcity construct. The close presents implications for scarcity research as well as impoverished consumer behavior. [ABSTRACT FROM AUTHOR]

The poor, with a population of about four billion and a staggering annual purchasing power of US$6 trillion, qualify to be a significant market, particularly for the consumer-packaged goods (CPGs). The poor spend a substantial part of their incomes on CPGs by necessity and the quantity of CPGs consumed by them per annum, again, commensurate with the quantity of CPGs consumed annually by the other income groups. So, the poor seem promising to provide new growth avenues to the CPG firms provided that the firms understand the consumer behavior of poor well. This paper extends consumer behavior literature on the poor, which still is at a stage of nascence, on the aspect of their shopping predilections. Particularly it evaluates the price, quality and brand related shopping predilections of the poor for CPGs and then establishes the inter-relatedness amongst them. [ABSTRACT FROM AUTHOR]

Multi-national corporations (MNCs) and large domestic companies have traditionally ignored a large part of the world's population with lower income levels, also known as the bottom of the pyramid (BOP). New empirical measures of the behaviour of those at the BOP and their aggregate purchasing power, however, suggest significant opportunities for the MNCs -- as the BOP constitutes a $5 trillion global consumer market. In this paper, we explore the key elements of the BOP thesis and offer a critique from a number of developmental and marketing perspectives. We argue that instead of focusing on untapped low-income markets for profit-generation only, a business model that integrates local people and takes into account the local socio-economic context of the target markets, is a more sustainable way to successfully penetrate the BOP markets. To illustrate this point, we explore a case study from Bangladesh, namely Village Phone Programme (VPP), an initiative undertaken by Telenor AS, a Norwegian telecommunications company, in alliance with an internationally-known development organisation in the country -- the Grameen Bank. [ABSTRACT FROM AUTHOR]

Copyright of Journal of Global Scholars of Marketing Science is the property of Taylor & Francis Ltd and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Considerable evidence demonstrates that consumers make poor choices when facing complex multidimensional pricing schemes. The problem is clear but appropriate regulatory interventions less so. We study the efficacy of five different interventions to improve consumer decision making in an experimental context where subjects choose among a set of predefined phone plans involving nonlinear tariffs. We compare two types of intervention: information provision and consumer literacy training. We find that training about plan costs significantly improves decision quality, while providing information about plan value assists inexperienced decision makers, and visual feedback helps experienced decision makers. Implications for policy are discussed, mindful of heterogeneous consumer literacy and the infrequency with which consumers are actually "in the market" for a better phone service plan. [ABSTRACT FROM AUTHOR]

The current research illuminates perceived economic mobility (PEM) as a causal antecedent of customer aggression. Study 1 with large‐scale panel data shows that PEM is positively related to attribution of poverty to personal characteristics and self‐centered intention to change jobs. Study 2 based on an experimental design shows that PEM causally induces customer aggression. Study 3 reveals that the effect of PEM on customer aggression varies depending on income; PEM increases customer aggression among low‐income earners, but the effect disappears among high‐income earners. Study 4 examines control over service employees to get self‐beneficial outcomes as a mechanism for the interaction effect of PEM and income on customer aggression. A moderated mediation analysis shows that the indirect effect of PEM on customer aggression through the proposed mechanism is significant among low‐income earners but not among high‐income earners. In sum, main findings of the present article are threefold: (a) PEM induces customer aggression, (b) income moderates the causal relationship, and (c) control to get benefits explains the joint effect of PEM and income on customer aggression. By delineating the dark side of PEM in consumer behavior, this study provides useful marketing implications for lessening side effects. [ABSTRACT FROM AUTHOR]

Purpose: Online search effort is routinely measured by the duration of visit at the website as obtained from clicksream data or surveys. Measuring search effort by the time spent at a website assumes that all consumers who search for the same duration obtain the same amount of information. This would be acceptable if all consumers possessed the same navigational ability. In practice, different consumers have different levels of ability to navigate a website. The purpose of this study is to find whether an individual's navigational ability has an influence on visit duration and purchase likelihood. Design/methodology/approach: The authors use visit duration data from a real website which makes it possible to partition the visit duration into the times spent on relevant and irrelevant pages. The data were collected through an experimental study. The authors develop an empirical model, comprising hazard and choice models, to assess the relationship between navigational ability and elements of website usage. Findings: A consumer with poor navigational ability spends more time searching on the Web and has lower purchase probability compared to a consumer with superior ability. Research limitations/implications: The study is limited to one data. Practical implications: This research has managerial implications for website design, such as link-structure, appearance, size and the number of graphics. Originality/value: This is the first study to research navigational ability's influence on online consumer behavior. [ABSTRACT FROM AUTHOR]

The article reports on the shopping behavior of consumers with lower incomes. The author focuses on research that indicates that customers with lower incomes have a more restricted shopping scope. A related study, conducted in Jerusalem, Israel, suggests that the aforementioned consumers generally have a limited knowledge market conditions. The purchasing behaviors exhibited by lower-income consumers are compared to those of high-income consumers. Additional research related to the decision making processes of consumers is discussed. A model proposed by David L. Huff, that can be used to analyze consumer behavior, is also examined.

The article proposes that the reason why low-income families in developing nations are hesitant to shop at large supermarkets is because they feel a social or cultural attachment to the smaller local shopping environment. The author points out how opening large supermarkets that sell food for cheaper prices than the small stores would improve the economy by allowing the low-income families to retain some of their money. However, many of these stores open in more affluent neighborhoods, and cater to more monetary-inclined consumers. The author looks at certain consumer behaviors that lead to low-outreach of supermarkets, and the implications of this phenomenon.

The usually accepted concept of consumer co-operators as pennypinching, radically-minded citizens is challenged by the author. The concept is developed that the modern, urban co-operative movement in the United States is largely a special aspect of the consumer orientation of our economy, not just a surviving remnant of the dismal economic conditions of the late nineteenth century. [ABSTRACT FROM AUTHOR]

The article discusses housewife opinions of the supermarket at the time of publication. The author discusses the study's methods, including the techniques employed in conducting consumer interviews and forming the questionnaire. According to the results of the study, many low-income families purchase a large amount of their groceries at independent neighborhood stores. Other consumer opinions cited include, higher income consumers disliking supermarkets because of the number of poorer patrons and the fact that price is an important factor for consumers who shop at supermarkets.

The study found that the low-income customers of retailer financial services and mobile bank financial operators find value in these customer experiences and that these experiences can be associated with enhanced financial inclusion. The growth potential of sub-Saharan Africa (SSA) is well documented in practitioner reports (e.g. PricewaterhouseCoopers (PWC), World Bank and McKinsey). Hence, in this environment, traditional financial services marketing strategies may need refinement to allow for the provision of compelling value propositions that will resonate in the SSA marketplace and that may truly appeal to their needs and interests. [Extracted from the article]

Abstract In order to address the issues of climate change through wise management of resources and environmental conservation, this study examined the intention and behavior towards green consumption among low-income households. This study was a cross-sectional that relied on 380 low-income household respondents who lived in coastal areas of Peninsular Malaysia. The findings revealed a positive effect of eco-literacy and self-efficacy on attitude towards green products. Subsequently, the findings also ascertained a positive effect of attitude and perceived behavioral control on intention and consumption of green products. In addition, both scholars and policymakers can rely on these findings to increase the intention and behavior towards the consumption of green products in order to reduce the environmental vulnerability to the coastal communities. Therefore, responsible organizations should implement programs and policies that minimize the adverse effects of climate change through resource management and environmental conservation by promoting the use of green products among Malaysians. Highlights • Eco-literacy and self-efficacy positively effect attitude towards green products. • Attitude and perceived behavioral control effect intention towards green products. • Intention towards green products positively effect green consumption behavior. • Perceived behavioral control has highest effect in intention and behavior. • Increasing affordability and accessibility is vital for mass green-consumption. [ABSTRACT FROM AUTHOR]

Consumers are the starting point for power battery recycling, but it is still unclear what influences their choice of formal recycling channels. Through a structural equation model, this study explored the effects of recycling channels (online and offline), policy incentives, and environmental awareness on young consumers' intention and behavior towards formal power battery recycling (PBR). Our findings reveal the following: (1) There is a significant difference in the distribution of latent variable scores, with an average score ranging between 2.85 and 4.87, with the score for perceived convenience being the lowest. (2) Both online and offline recycling channels improve young consumers' perceived convenience, with a greater effect from offline recycling channels. Perceived convenience mediates the relationship between offline recycling and formal recycling intention. Policy incentives and environmental awareness also significantly increase consumers' intention to formal PBR. (3) Multivariate analysis of gender, age, and income shows that offline recycling channels have a significant positive effect on the perceived convenience of male consumers in choosing formal PBR. In contrast, online recycling channels have a significant positive effect on the perceived convenience of female consumers. Offline recycling channels have a significant positive effect on the perceived convenience of consumers below the age of 30. Online recycling channels significantly affect the perceived convenience of low-income consumers (≤200,000 yuan), while the effect on high-income groups is insignificant. The results of this study can better clarify the mechanism of consumers' choices of formal PBR, providing a basis for the government and enterprises to develop policy measures. [Display omitted] • This study integrates the recycling channels, policy incentives and environmental consciousness into the extended theory of planned behavior. • Offline recycling channel has a greater effect on consumers' perceived convenience. • Perceived convenience mediates the relationship between offline recycling and recycling intention. • Policy incentives and environmental consciousness significantly increase consumers' intention to formal power battery recycling. • Influencing mechanisms vary in multi-groups with different demographic factors. [ABSTRACT FROM AUTHOR]

More than half of the world's population is poor. Certainly, their purchasing power cannot be compared with that of the riches, but it is their collective purchase potential which makes them a substantial market. The fast moving consumer goods (FMCGs), on the other hand, are the fourth largest industry in the world. FMCGs are relatively low cost products and the poor, by necessity, spend a significant amount of their income on FMCGs. So, by virtue of being a large consumer base for FMCGs, the poor are a promising market for the FMCG marketers. But little is known about their buying behaviour for FMCGs as only a few studies have been conducted on them in this regard. This study aims to explore their shopping orientations towards price, quality and brand for FMCGs in the context of one of the largest developing countries like India by exploring their consumer decision-making styles (CDMSs), especially their price consciousness, quality consciousness, brand consciousness and brand loyalty. Besides it, it also explores their post purchase behaviour and testifies its mechanism with the above mentioned CDMSs in the present context through structured equation modelling. [ABSTRACT FROM AUTHOR]