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The continued survival and use of university libraries in the present period depend on expanding and modernizing library and information services. The study examined awareness, attitude and use of high-end technologies by libraries in Nigerian Universities. The objectives of the study were to identify the types of high-end technologies available in Nigerian university libraries; determine if staff of Nigerian university libraries are aware of high-end technologies; investigate librarians' attitude towards high-end technology and ascertain if Nigerian university libraries use high-end technologies for service delivery. The study adopts a survey design of mixed method approach, and the population comprised of 40 respondents in three selected university libraries in Kwara State. A self-designed questionnaire was used for data collection, while the data collected were analyzed using descriptive statistic of frequency counts and percentage. Findings of the study revealed that university libraries now feature all-encompassing, user-friendly technology and servicedriven techniques as a result of technological advancements, the study sheds light on librarian understanding, attitude, and use of cutting-edge technologies in university libraries in Kwara State, Nigeria. Only 6 of the 12 high-tech topics mentioned - RFID, IoT, institutional repositories, cloud computing, WEB 2.0/3.0, and WebOPAC - are thought to be well-known and in use. The study recommended that university management and library committee should provide adequate funding, thereby formulating policies addressing the installation and integration of high-end technologies in university libraries; there should be a public awareness campaign about the importance of high-end technologies in academic libraries; librarians should keep up with the latest trends to provide user-oriented services through adherence to these technologies in order to remain relevant in the profession and on the job, and that there should be constant user education on the importance of high-end technologies for both library staff and patrons. [ABSTRACT FROM AUTHOR]

In this study, the researcher investigated the roles of digital library services amidst COVID-19 pandemic in tertiary institutions in Imo State, Nigeria. Two research questions were asked and two corresponding hypotheses formulated to guide the study. The study employed a descriptive survey design. The population is 123 library staff which comprised 89 Federal University of Technology Owerri (FUTO) library staff and 34 Alvan Ikoku Federal College of Education (ALVAN) library staff. 123 respondents made up the sample for the study using census sampling technique. A 15-item researchers-constructed rating scale titled “Role of Digital Library Service amidst COVID-19 Pandemic Scale” (RDLSCPS) was used to collect data for answering the research questions and testing the null hypotheses. The instrument was validated by two specialists in Department of Library and Information Science and one specialist in Educational Measurement and Evaluation, all in Faculty of Education, Imo State University, Owerri. A test re-test method was used to ascertain reliability co-efficient of 0.79 using Pearson “r” statistics which indicated that the instrument was reliable. Research questions were answered using mean scores and standard deviation, while t-test statistics was used to test the hypotheses. The result of the study found that the roles played by digital library during the COVID-19 pandemic include provision of access to current electronic book, online resources, scholarly material produced by members of the institution and meeting the core academic needs of the library users in tertiary institutions in Imo State. Based on the findings of the study, government should ensure that the digital library projects are well funded and managed to support the digital libraries services in various tertiary institutions. [ABSTRACT FROM AUTHOR]

The study investigated marketing of library services as a determinant for undergraduate's patronage in Oghara Polytechnic library in Delta State, Nigeria. The study adopted a descriptive survey research design using questionnaire as instrument for data collection. The population of the study consists of 31 library staff at the Oghara polytechnic library. A total of 31 questionnaires were distributed only 25 were retrieved. Data collected were analyzed using descriptive statistics mean and percentage mean score of 2.5 and above. The study revealed that the needs for marketing library and information services in Oghara polytechnic libraries is keeping the clients in touch, informed about resources and services that match their interests, aims at determining the needs and aims at determining the wants and demands of undergraduates. The study shows the current techniques employed in marketing library services as library website, orientation tours and workshops, blogs and podcast, and posters. The study affirmed the extent of undergraduate's patronage as once in week, twice a week and during exams. The study recommended that the library management should utilize social media to market their information resource and services to increase undergraduate's patronage, the library staff should improve their relationships with their users so as to portray a good image of the library to their users. [ABSTRACT FROM AUTHOR]

The study examined social media use: a catalyst for service delivery in academic libraries in south-south Nigeria. Four objectives and research questions guided the study. Descriptive survey design was adopted for the study. The population of the study (197) comprises of 82 library staff in University of Benin (UNIBEN), Edo State, 90 in University of Uyo (UNIUYO), Akwa Ibom State and 25 in Maritime Academy of Nigeria (MAN), Akwa Ibom State all in South-South Nigeria. No sample was used for the study due to the manageable size of the population. A structured questionnaire titled: "Social Media Use for Service Delivery Questionnaire (SMUSDQ) was developed in line with the research questions. Copies of the questionnaire, which contained four research questions and thirty-five items were distributed to the respondents and collected on the sport while 100 percent return-rate was achieved. Data collected with questionnaire was analysed using frequency tables and simple percentages. The findings of the study indicated that social media platforms used by library staff for services delivery include Whatsapp, Facebook, Telegram, Twitter, also that the services rendered by library staff using social media include current awareness services, display of new arrivals, reference service, posting of library and institution's events, overdue reminder user education, document delivery service, reservation service. The study further revealed that hindrances to rendering services through social media include poor internet connectivity, erratic power supply, issues of privacy and inadequate feedback from users, technophobia, inability to use social media tools, inadequate awareness of social media tools, poor cooperation among staff and poor finance of the library. Possible solutions to these hindrances as revealed by the study include attending workshops, seminars and conferences, constant power supply, regular internet subscription for the library, personnel training and development and unity among staff. The study concluded that libraries will serve their patrons effectively if they utilise the potentials inherent in social media for their services and will have a fast communication and responses rate from their patrons. The study recommended amongst others that academic libraries should create social media handles like Facebook, Twitter, Instagram, Telegram, Tiktok, blogs and so on and specifically assign a staff to manage it and make it visible to the library patrons. Also the academic library management should advocate for regular Internet subscription and use of alternative power supply like solar powered inverter for the library so that the library can always connect with its patrons at all times. [ABSTRACT FROM AUTHOR]

This paper investigated user satisfaction as a predictor to library patronage among undergraduate students in Federal University Oye-Ekiti, Ekiti State, Nigeria. The instrument used was a self-developed questionnaire by the researchers. The questionnaire validation was subjected to the scrutiny of the experts in the areas of the variables studied; it gave a reliability coefficient of 0.855 (85.5%) for library patronage and 0.837 (83.7%) for user satisfaction. A response rate of 100% was achieved. Data were analyzed using descriptive (percentage, mean, average mean and standard deviation) and inferential (Pearson Product Moment Correlation) statistics. The study revealed a significant relationship between library patronage and user satisfaction (r = 0.000c, N = 100, P < 0.05) among undergraduate students in Federal University Oye-Ekiti, Ekiti State. The study concluded that adequate customer care services from the library staff would increase undergraduate students' library patronage. It is recommended that university management in conjunction with the university library management should ensure adequate provision of relevant and current information resources for the students use in the library. Also, the library management should endeavor to proffer solution(s) to most of the issues that militated the effective usage of the university library. [ABSTRACT FROM AUTHOR]

Libraries are established purposively to acquire and organize knowledge and information content in different carriers and make them available to the intended audience in the best possible format and at the right time. Considering the customer as the king, this work sets out to investigate the perception of the users on the inherent attitude displayed by library staff in the federal universities in south-western Nigeria while delivering their services to the user community. To achieve this, a descriptive survey was carried out using a sample size of 2576 out of 43355 population of registered users. A well-structured SERVQUAL questionnaire adapted from Sohail and Raza (2012), Sahu (2006) and Parasuraman, Berry, and Zeithaml (1988) was used to elicit relevant responses bothering on the study variables from the respondents. Responses were analyzed using the SPSS statistical tool to determine the relevant percentages, mean, Standard Deviation and other relevant data in relation to the study. Results of findings shows that library staff possess such attitudes such as the versatility of librarianship terrain to be able to imbue the reliability of service on the users. Responsiveness, assurance, access, good communications skills and empathy are also some of the attributes they possess that have great impact on their service delivery process. It was further suggested amongst other things that library staff should be motivated and encouraged to deliver more friendly service to the user community, Educative socialization forum like library exhibition, workshops and seminars should be institutionalized to encourage a friendlier interactive sessions between staff and library users and the library should collaborate with nearby libraries and agencies or organisations to integrate emerging services, new service delivery trends and exchange of human resources for positive impact on the actualization of goals and objectives of setting up of academic libraries in this age. [ABSTRACT FROM AUTHOR]

The study examined information resources and security challenges at Niger Delta University, Bayelsa State, Nigeria. Four research questions guided the study. A descriptive survey design was used by the researcher. The population of the study comprised 53 library staff, and the purposive sampling techniques were used to determine the sample size which is 30. The questionnaire was the instrument used for data collection and was validated by the supervisor. Cronbach Alpha was used to establish the reliability of the instrument which yielded 0.85. Data were analysed with frequency count, and simple percentages, and Statistical Product and Service Solutions (SPSS) version 23 was used to generate the mean, and standard deviation. The findings revealed that textbooks, serials, and reference materials were the most vulnerable information resources to security challenges and that book theft, non-return of library materials, tearing of book pages, book pages stained, torn, and stolen among others were some of the common security violations. The findings also established that lack of photocopying machines, financial constraints of libraries, and lack of adequate punishment to serve as deterrent among others were the causes of security challenges and that CCTV, library written security policy to guide staff and users, monitoring of users by library staff while using library resources, introduction of photocopying services in the library, staff security within and outside the library and security guards deployment to patrol the library reading room were some of strategies put in place to curb security challenges in the NDU library. Based on the findings, the researchers recommended that the library management should continue to ensure that the library information resources are properly secured and that the library should enlighten library users on the need to observe the library rules and regulations and on the preservation and conservation of library resources. [ABSTRACT FROM AUTHOR]

Collection management in libraries has evolved alongside the developments of the new technologies effecting libraries. As digital collections are increasingly becoming the preferred resources by remote library users, librarians are faced with the challenge of proving a seamless continuation of efficient accessibility to these digital collections over time. This study aims to explore librarians' understanding of the sustainability of digital collections, the criteria for its fulfilment, and their perspectives on the accrued benefits of the practice. The study employs a qualitative approach, with purposive sampling of 25 experienced librarians and library ICT personnel from three federal universities in Nigeria. Semi-structured interviews and focus groups discussions were used in the data collection. Result reveals that the academic librarians are insightful about what it means by sustaining digital collections in their respective universities. The themes generated are the provision of access, digitization, preservation, task functions, and services. The criteria to be achieved for the sustainability of digital collections, includes skilled manpower, professional development, defined roles, ICT infrastructure, funding, and maintenance. The movement for sustaining digital collections in academic libraries in Nigeria will benefit the library's reputation, improve the services offered, aid in the preservation of the collections, promote resource sharing, and reduce time and cost. The study suggests that academic librarians need ongoing training to keep them abreast of the latest technology for crucial understanding in a bid to sustain their digital collections. [ABSTRACT FROM AUTHOR]

University libraries are expected to provide information resources and services to support the teaching and learning process of their institutions. For university libraries to deliver quality services, they are expected to continuously adapt to the changing institutional and global environments and requirements in use of current technologies to manage most or all library activities, particularly use of Integrated Library Systems (ILS). Furthermore, in the university libraries where ILS have been deployed, there is a need to carry out periodic evaluations of the systems. Hence, this study evaluated the adoption and use of integrated library software (ILS) in some selected private university libraries in Osun State, Nigeria. Descriptive and correlational survey research design was adopted. The population comprised undergraduates and library staff of Adeleke University, Fountain University and Redeemers University. Slovin's formula was used to arrive at 384 as the target sample size of the undergraduates, while total enumeration was used for the sample size of the library staff since the population was small. Questionnaires were used for data collection. The data collected from the field were coded and analysed using the Statistical Package for Social Science (SPSS) software. The findings revealed that majorities of the surveyed students were satisfied with the services provided through the ILS, except at the Adeleke University. Similarly, most of the students found the ILS easy to use and useful, the students except for the students of Adeleke University who were indifferent about the services, due to the fact that they were not using the services provided by ILS. This finding confirms that when selecting or upgrading software in libraries, the perceived usefulness and perceived ease of use should be main considerations. Finally, the study identified erratic power supply, lack of enough user education on the use of ILS services, internet network issues, lack of technical know-how, lack of technical facilities, and lack of training and re-training of staff as the major challenges faced by students and staff when using the ILS. It was recommended that the management of Adeleke university library should improve on creating awareness among the library users for them to understand the importance of using the deployed ILS services. It was recommended that system deployment experts should be always consulted in order to configure deployed ILS modules to be user friendly. [ABSTRACT FROM AUTHOR]

The main objective of the study is to determine the user satisfaction with the library. Although questionnaires were provided to users when the researcher took 0.15 % of the entire respondent population= 35392= 52 around 0.15 sampled. However, fifty two (52) copies of the questionnaires were given to the respondents where fifty (50) copies were retrieved and analyzed, representing 96.15 %. The findings show the existing information resources available. In the Agriculture University Library the challenges User such as internet access, power failure, employee attitudes. To resolve these limitations insufficient numbers of library workers should be filled in, which meant that information resources will be arranged and readily accessible. The jobs of LIS professionals will help users access and use agricultural information tools, repackage and disseminate agricultural information to them. These findings suggest the need to formalize and improve relations between users and library staff in order to increase access to agricultural information and to formulate policies and regulatory structures for gender response. It is important to have policies that encourage inter-library loans, collaboration and knowledge sharing between Agriculture University Libraries and libraries of research institutes. [ABSTRACT FROM AUTHOR]

The aim of user education programme is to assist library users make the most effective use of library with little or no assistance from the library staff. Due to the greater relevance of libraries in information, education and the increasing complexity of libraries as a result of information explosion and a deluge of educational and information resources, it is imperative that libraries engage in user education programmes. In addition, availability of information resources and services to students is crucial but more importantly it is to ensure that students for whom these resources and services are provided utilise them adequately to satisfy their needs. The study therefore examines user education programmes, resources availability and use: the experience of college of education students in Kwara state, Nigeria. Descriptive survey design was adopted and the study population consisted 443 students in the department of chemistry, school of sciences, college of education, Kwara state, Nigeria. The simple random sampling technique was used to select a sample of 199. Questionnaire was the instrument used for data collection. Data was analysed using descriptive statistics for the five research questions. Findings revealed that textbooks 57.5% and Internet resources 52.2% were readily available to the respondents. 39.8% respondents strongly agreed that, user education developed their capabilities as self-sufficient users. Also, 34.4% respondents revealed that their library skills were developed and made them become more independent in locating and retrieving information materials. 81.7% respondents strongly agreed that crowdedness/largeness of the class capacity was a major barrier hindering user education in their libraries, 72.6% also indicated that lack of periodic user education programme was a barrier while 69.8% of respondents revealed that lack of relevant and up-to-date resources were user education challenges which negatively affect the use of library resources by the students. [ABSTRACT FROM AUTHOR]

The purpose of the study is to know the ICT skills of library staff in Nigerian institutions: A case study of all institutions in Ekiti State, Nigeria. The sample for the study consisted of 150 librarians across institutions in Ekiti State, Nigeria who were randomly selected through simple random sampling. The extent to which library staff can prove their knowledge towards information and communication technology (ICT) skills, the ability of library staff towards information and communication technology (ICT), how library staffs are able to identify or recognize relevant information sources and the effectiveness of information and communication technology (ICT) literacy skills programmes for the institution libraries in Ekiti State. Findings show that institutions' libraries have enough ICT facilities and their staffs are well familiar with them in order to deliver their services which can help the library staff in delivering their services very well. It further reveals that ICT skills were well known and made use of, by libraries staffs. Moreover, results indicated that different sources of information are recognized by the libraries staffs while the ICT programmes are available to develop themselves. These recommendation was made after the study that more ICT facilities are needed, latest ICT facilities should replace the former outdated facilities, libraries staffs should attend more ICT facilities training and seminars, Inhouse training should be regular e.g six (6) months interval, latest familiarized ICT package should be introduce to enhance the service rendered to patrons and library staff need to work with the ICT department in the institution for achieving parental goal. [ABSTRACT FROM AUTHOR]

Reference services are personal assistance given to library users in their search for information and these services are most likely patronized by those who are aware of them, hence, this study investigated the awareness and patronage of library reference services among undergraduate students in Adeyemi College of Education, Ondo State, Nigeria. The study adopted survey design and a multistage sampling technique was used to select 370 undergraduate for the study. Questionnaire was used for data collection and was administered to 370 respondents out of which, 317 copies were found useful for the study. The research questions were answered using simple frequency, percentage and mean statistics. Findings of the study revealed that although the undergraduates were generally aware of the reference services, they were unaware of SDI, digital reference and reprographic services. Also, apart from user education and CAS, the patronage of other reference services in this study was low. Inadequate reference sources and poor human relation of library staff were the main challenges of reference services patronage. It was therefore, recommended that funds set aside for the acquisition of reference sources should be utilized, and management should invest on ICTs and human resources. While staff with the right mindset for service provision should be identified and deployed to the reference section to attract more patronage for reference services in particular and the library in general. [ABSTRACT FROM AUTHOR]

This study assessed the menace of ICT induced deviant acts among library users most especially, undergraduates in public university libraries in South-west, Nigeria. The study looked beyond other reasons of deviance among undergraduates to see what libraries have in respect of their security mechanisms and punishment strategies to reduce deviant acts among undergraduates. Control theory was used as an anchor theory for the study because it gave a proper insight to the effectiveness of security and punishment measures on deviance reduction in the library. Survey research design was used for the study with a population of 352 library personnel in the 16 public university libraries in South-west, Nigeria. Questionnaire was used for data collection; analysis was done using percentage, frequency, standard deviant and Pearson Product Moment Correlation. The results revealed that significant relationship exist between control mechanism and deviant behaviour reduction (N=275, r= -.185, p<0.05). This implies that negative significant relationship exist between control mechanism and deviant behaviour reduction. The result reveals that significant relationship exist between punishment strategies and deviant behaviour reduction (N=275, r= -.124, p<0.05). This implies that with severe punishment strategies, the bate of deviant acts can be adequately and effectively reduced. [ABSTRACT FROM AUTHOR]

The study investigated the influence of personal and occupational stressors on job performance of library staff in private universities in Oyo State, Nigeria. A survey research method was adopted in the conduct of this study. The population of the study includes all library staff in private universities in Oyo State, Nigeria using total enumeration sampling technique. Questionnaire was the major instrument used for data collection. The data collected was analyzed using table of frequency, percentage counts and mean analysis. The study's findings revealed a significant correlation between personal stress, job stress and job performance. According to the findings, underachieving, financial problem, resentment, job insecurity, relationship and health issues are stress stimulants that contribute to personal stress among library personnel in private universities in Oyo State. While disrespect from library users, poor working conditions, working overtime, work overload, and using personal resources to work constitute major occupational stressors for library staff. These stressors are significantly correlated with absenteeism, low productivity, resignation, lateness, sleeplessness and alcoholism. [ABSTRACT FROM AUTHOR]

This study examined the effects of book theft and mutilation on Resources and Services of University Libraries in Imo State, Nigeria. Five research objectives were formulated to guide the study. Survey research design was used for the study. The population of the study is 20,867 comprising both users and all the library staff in IMSU and FUTO. The sample size of the study is 533. This is made up of the entire 140 staff and three hundred and ninety two (392) registered users. Rating scale was used as instrument for data collection. Descriptive statistics was used to answer the research questions while Pearson Product moment Correlation (PPMC) was applied in testing of the study hypotheses. Findings show that the extent of book theft and mutilation were very high in the two universities in Imo state leading to shortage of library materials in the academic libraries in Imo State. The study recommends that library managers should sanitize academic library environment by incorporating security Men that will apprehend users who indulge in stealing and mutilation of library materials. [ABSTRACT FROM AUTHOR]

The study investigated users' satisfaction with library facilities and attitude of staff in national library of Cross River State, Nigeria, was the focus of this investigation. The survey research design was adopted and the population of the study was five thousand five hundred and forty, while a sample of five hundred and fifty-four users of the national library were selected through random sampling technique and used for the study. The reliability value obtained instrument was established through split half reliability method. Population t-test was the statistical analysis technique was adopted for the study. The findings revealed that: Users satisfaction with library facilities and attitude of staff in national library was significantly high. Based on the findings the following were recommended: The staff in the library should be friendly to users' in delivery their library services and regular power supply to enable library users' access internet while in the library. [ABSTRACT FROM AUTHOR]

The goal of the library is to provide quality service and lifelong learning facilities to its users. However, there are indications of low level of effectiveness in many polytechnic libraries. Studies revealed that this could be attributed to leadership style, work environment and organisational silence. The study, therefore, investigated the extent to which the independent variables influenced institutional effectiveness of polytechnic libraries in South-West, Nigeria. The research adopted survey research design. The population consisted of 429 library personnel from the 32 polytechnic libraries in South-West, Nigeria. Simple random sampling technique was used to select 24 (75%) polytechnic libraries. Total enumeration was used for the 368 personnel. The Cronbach's alpha reliability coefficients ranged from.81 to.95. The return rate was 86.96%. Data were analyzed using descriptive and inferential statistics. Findings revealed that there was a combined positive and significant influence of leadership style, work environment and organisational silence on institutional effectiveness. Furthermore, the level of institutional effectiveness was low; leadership style predominately practiced was transactional closely followed by transformational leadership style. The work environment of employees was found to be unconducive. Organisational silence was at a low degree in the Polytechnics. In conclusion, leadership style, work environment and organizational silence were major factors contributing to low level of institutional effectiveness. Study recommended that heads of libraries should practise more of transformational leadership style and create a conducive work environment. Heads of libraries need to ensure that opinions and ideas of employees are considered so that institutional effectiveness could be increased. [ABSTRACT FROM AUTHOR]

The article focuses on the challenges facing Nigerian university libraries in meeting users' service demands in the 21st century and the role of university administrators in assisting them in this regard. It identifies these challenges as non-application of technology to service delivery, increase in student intake with its attendant effect on the available limited resources, inefficient reference service, and competition from other service providers. The article recommends amongst others that knowledge and application of technology in service delivery in libraries is unavoidable in this century, quality service delivery in terms of selection and acquisition of appropriate materials should not be taken lightly, knowledge of human beings and human relationship is important, especially in reference service, library user education should be undertaken by library staff staff training should be a continuous exercise, and university libraries should transform themselves into one-stop shopping centres for all in formation retrievals in the face of competition. The article concludes with lessons for Nigerian university administrators and advises that the administrators should fund the university libraries adequately and allow the university librarians to administer the fund without undue interference. [ABSTRACT FROM AUTHOR]