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Purpose: This study analyzes, from the perspective of social exchange theory, the influence of empowering leadership on contextual performance mediated by perceived organizational support (POS) and affective organizational commitment (AOC). Design/methodology/approach: A survey was carried out with 182 employees of the Best Companies to Work in Brazil. Data analysis was performed by structural equation modeling (SEM) and by fuzzy set qualitative comparative analysis (fsQCA). Findings: Results demonstrate that empowering leadership directly influences higher contextual performance and indirectly through the mediation of AOC, but not through POS. Serial mediation confirms that the model's variables self-promote each other to ultimately foster higher performance. Furthermore, all solutions to obtain high contextual performance include empowering leadership in the dimension of trust in the high performance of employees. Research limitations/implications: The statistical support for the serial mediation indicates that empowering leadership promotes POS, which influences AOC that finally promotes the employee's contextual performance. However, this study's model does not include employees' task performance; our results add to the contextual performance literature. Practical implications: The study highlights the role of the empowering leadership style in the organizational context, an aspect that deserves attention from the managers and organizations due to its effect on employee performance. Originality/value: The study adds a new framework to the literature, which can be used by organizations to promote contextual performance. The variables, which include contextual and individual factors, foster the employee's contextual performance in a joint and self-promoting way. Contextual performance exceeds the manager's technical attributions; it covers psychological and discretionary behaviors. [ABSTRACT FROM AUTHOR]

Purpose: This paper aims to analyze the effects of enabling management control systems (MCSs) and relational capabilities (interorganizational learning and coordination) on conflict management in innovation ecosystems. Design/methodology/approach: Shedding light on relational governance, structural equation modeling (symmetric analysis) and qualitative comparative fuzzy-set analysis (asymmetric analysis) were applied to a sample of 164 Brazilian firms associated with science and technology parks (STPs), a specific type of innovation ecosystem. Findings: The results of the symmetric analysis showed that enabling MCSs have a direct and positive effect on conflict management, as well indirect effects through interorganizational learning and coordination. The results of the asymmetric analysis indicated four solutions to promote high levels of conflict management, with enabling MCS solutions standing out, as they are present in the majority of cases in the sample. Originality/value: Interorganizational conflict in innovation ecosystems are inevitable, but the previous literature is inconclusive about how the interrelation between MCS and relational capabilities can foster the management of these conflicts. By providing evidence on the predictors and solutions that lead to high levels of conflict management, this study presents valuable insights into how firms and STPs can mutually promote organizational and relational benefits throughout the innovation activities developed among those involved in innovation ecosystems. [ABSTRACT FROM AUTHOR]

Purpose: This study analyzes the influence of diagnostic and interactive use of the performance measurement system (PMS) on job satisfaction and affective organizational commitment. Originality/value: The study provides empirical evidence that contributes to highlighting the contrasting findings in the literature on how the use of PMS influences job satisfaction and the affective organizational commitment of individuals. Design/methodology/approach: A survey was carried out with middlelevel managers of companies featured in the Best Companies to Work For ranking by the Você S/A magazine, where a sample of 167 valid responses was obtained. We applied the structural equation modeling to test the hypotheses. Findings: The results show a direct relationship between the interactive use of PMS and job satisfaction. They also indicate a direct connection between job satisfaction and affective organizational commitment. Furthermore, they show that diagnostic use directly impacts affective organizational commitment, while interactive use indirectly impacts affective organizational commitment by mediating job satisfaction. These results contribute to the literature by revealing that PMS's diagnostic and interactive uses result in different psychological consequences, such as job satisfaction and affective organizational commitment. They also contribute by reinforcing the previous literature regarding the complementarity and interdependence of the dual role of the PMS in the organizational context since the interactive use provides a flexible basis for the performance of activities, and the diagnostic use requires alignment of individual behaviors with organizational standards. [ABSTRACT FROM AUTHOR]

Purpose: This paper analyzes the effects of environmental uncertainty on the use of Management Control Systems (MCS) and product and process innovation. Design/methodology/approach: The hypotheses were tested with data from a survey carried out with 140 managers of innovative Brazilian firms using structural equation modeling. Findings: The analyzes show significant negative effects of environmental uncertainty on MCS use and non-significant ones on product and process innovation, which suggests that when environmental uncertainty increases, the MCS use decreases. In contrast, significant positive effects of MCS use on product and process innovation were found, despite environmental uncertainty permeating innovation. However, no mediating effect of the MCS use on the relationship between environmental uncertainty and innovation was observed. Research limitations/implications: This study presents implications to the management literature grounded on the Contingency Theory by pointing out negative effects of environmental uncertainty on MCS use and product and process innovation. This encourages research on other contingency factors that might be predictors of MCS use and innovation. Practical implications: The findings provide evidence that the analyzed organizational practices (MCS use and innovation) are conceived and implemented to disregard external stimuli, which may bring dysfunctional consequences that need to be monitored. Originality/value: The study contributes by revealing that environmental uncertainty inhibits the MCS use and does not favor innovation. It was expected that MCS that produce information about the external environment would be valued and would have effects on the strategic planning in these firms. [ABSTRACT FROM AUTHOR]

Understand the importance of technological alliances as determinants of the generation and interaction between the dimensions of intellectual capital is essential for the maintenance and continuity of interorganizational relationships based on innovation, but the literature has consideref these dimensions separately and at organizational level of analysis. Therefore, this study analyzes the direct and indirect interactions between the components of intellectual capital (human, structural and relational) of companies residing in technology parks. A survey was carried out with 106 managers of companies residing in Brazilian technology parks and in the data analysis, structural equation modeling was used. The results indicate that human capital has a positive effect on structural capital, and this has a positive effect on relational capital. They also reveal a mediating role for structural capital, which suggests that this variable is conditional on the indirect relationship between human capital and relational capital. The results contribute to identifying the direct effect of human capital on relational capital and indirectly through structural capital, which indicates that the characteristics surrounding the infrastructure of technology parks are important to explain the benefits of human capital. [ABSTRACT FROM AUTHOR]

Objective: This study analyzes the association of information sharing with the risk and performance of cooperatives' strategic alliance, mediated by knowledge sharing and information leakage. Method: A survey research was conducted in agricultural cooperatives listed in the Organization of Brazilian Cooperatives [OCB] (2018), involving managers (manager, supervisor, coordinator and controller) registered in the LinkedIn network. The questionnaire was sent through the SurveyMonkey platform to the 516 managers who accepted the invitation and the final sample totaled 96 valid responses. To test the research hypotheses, the structural equation modeling technique was applied. Results: The results showed that information sharing is directly associated with knowledge sharing, but the association of variables is not observed in the interaction between information sharing and information leakage. Information leakage is directly associated with the risk of the strategic alliance, as is knowledge sharing with alliance performance. Knowledge sharing presented partial mediation in the relationship of strategic alliance risk-information sharing and alliance performance, while information leakage did not meet the mediation requirements. Contributions: The study contributes by highlighting the association of information sharing with knowledge sharing in cooperatives' collaborative environment. It also provides indications on the consequences of information sharing and information leakage. It also highlights the importance of strengthening strategic alliances to reduce risk and increase performance. [ABSTRACT FROM AUTHOR]