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The article reviews several web sites, including Library Success: A Best Practices Wiki, available at http://www.libsuccess.org, LISWiki available at http://liswiki.org/wiki/, and Atlas Community Portal, available at http://www.atlas-sys.com/community/.

The article offers information how to deal with problem patrons. According to the article, problem patrons must be diffused to assure safety for those in the library and their ability in using the library resources. In this case, several web sites are provided that discuss on problem patrons and can give direction in handling problematic situations. The web site http://mercury.southern.cc.oh.us/Home/bedwards/introduction.html has a list of crisis prevention tips to diffuse a possible heated situation before it become problematic. The web site www.georgialibraries.org/lib/training/ppt/problems.ppt provides presentation about problem patrons. Moreover, the web site http://slis.cua.edu/sjp/553-probpats.htm takes a positive and succinct approach in dealing library's problematic situations.

The article reviews several academic and public library renovation websites including www.arl.org/transform/buildings/, library.duke.edu/about/perkinsproject/, and www.library.yale.edu/news/smlrenovation.htm.

The article reviews several web sites related to copyright law including http://www.ala.org/ala/washoff/WOissues/copyrightb/copyright.htm, from the American Library Association, http://www.arl.org/info/frn/copy/copytoc.html, from the Association of Research Libraries and http://www.umuc.edu/distance/odell/cip/cip.html, from University of Maryland University College.