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Focuses on a PricewaterhouseCoopers LLP survey of financial services companies in North America, Europe, and Asia to determine their return on investment (ROI). Finding that 30% have no way to assess technology initiatives for their ROI; Comment of Andrew Gray, executive at the consultancy, about banks separating the development teams from the business lines; Remarks of Computer Based Solutions Inc.'s president, M. Arthur Gillis, and JPMorgan Chase & Co.'s chief information officer, Austin Adams, and others on information technology projects and accountability.

Reports on the intention of U.S. Federal Reserve Board (FRB) to introduce automated clearing house (ACH) services to Europe and Mexico. Objective of FRB behind provision of the services to Europe and Mexico; Mode of services to be provided for Europe and Mexico by FRB; Provision of ACH services by FRB to Canada.

The article reports on Total System Services Inc. Total System will be offering its CentreSuite, a commercial card management application, to European merchants. The application is already being used by some 140,000 organizations in North America to track of expenditures on credit cards specific to travel, entertainment, and business.

The article reports that 25 banking companies have used the compliance software of Fundtech Ltd. to meet the standards imposed by the Single Euro Payments Area initiative (SEPA). SEPA's Credit Transfer and Direct Debit standards have prompted the European financial companies to use Fundtech's software, which also helps customers manage liquidity and prioritize payments.

The article reports that Visa International announced that forty-one issuers in eleven countries are issuing contactless payment cards with Visa's payWave technology. Visa further announced that worldwide demand for the cards has been strong, with cards issued in Asia, the U.S., Europe, and in Great Britain.

This article announces the hiring of Ralf Muellar by Total System Services Inc. (TSYS) as director of business development for Central and Eastern Europe. The company considers Europe a critical aspect of its growth strategy. The article also discusses the company's recent activity and customers in Europe. A comment from Kelley C. Knutson, managing director of TSYS Europe, is included.

The article focuses on the transaction processor Total System Services Inc., which has opened a new sales office in Madrid and says that European banking companies are outsourcing more processing. Jose-Luis Rojas, TSYS' director of business expansion for southern European operation, discusses the company's growth in Europe.

Reports that S1 Corp. of Atlanta will host the online business banking operations of Alliance and Leicester PLC of Great Britain. How Alliance and Leicester will replace several applications with S1's Corporate Banking International software; Comments from CEO Jamie Ellertson on this opportunity to expand into Europe.

Solidifying its position as the dominant information technology (IT) outsourcing provider, International Business Machines Corp. (IBM) has landed a $2.6 billion deal with Nordea Group, one of the largest banking companies in northern Europe. The 10-year agreement, announced Wednesday, calls for IBM to consolidate Nordea's technology operations. The two companies plan to create a 900-employee joint venture to manage the systems. Last year IBM held the largest share of the global IT outsourcing market, with revenues of $15.3 billion.