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The main purpose of this paper is to investigate the level of adoption of artificial intelligence(AI) to support library services delivery in university libraries in Africa. Qualitative research method was adopted to collect data. A preliminary survey of 102 university libraries in English speaking countries in Africa was conducted to identify the university libraries that have adopted AI in their libraries. Content analysis was used to analyse the responses. The study found that the only few university libraries in Africa have adopted AI technologies such as Chatbot, ChatGPT, LibKey from ThirdIron, robots, RFID technology and Grammarly. These AI technologies are used to render different library services like answering of directional and ready reference questions posed by library users, serving as a knowledge base for cataloguing information of library materials, self-check-out machine for books, used as a marketing tool for the library, tool for statistics evaluation and recommendations, assisting in the charging and discharging of library materials, etc. Lack of funds to acquire the AI tools, training of librarians, and lack of full knowledge of AI were the most mentioned challenges associated with adoption of AI in the libraries. The study recommended a formulation of policy to guide the adoption of new technologies such as AI, and training and re-training of librarians through workshops equip librarians with skills needed to effectively use the AI technologies. [ABSTRACT FROM AUTHOR]

The emergence of COVID-19 pandemic hampered the availability of information sources and services in most academic institutions around the world. Making information available during major crisis reveals the long-standing position of the library in helping its patrons. This post COVID-19 study that took place between February 2020 and January 2021 investigated the availability of information sources and services during the COVID-19 pandemic in university libraries in Nigeria. Using a descriptive design, the study used 240 students who were purposely selected from 30 universities including federal, state and private universities in South-South geographical zone of Nigeria as sample. The study revealed that information sources such as: e-books, print journals, e-journals and electronic databases and services such as: Circulation, interlibrary loan, remote access, SDI, online reference services among others were available to the patrons in university libraries in Nigeria during the COVID-19 pandemic. The findings showed that the inhibiting factors against the availability of information sources and service in university libraries were poor telecommunication network, closure of some library sections, lack of preparation, unavailability of library policy on pandemic/disaster management and poor coordination among others. The study recommended some areas for improvement to ensure the availability of information sources and services to the library patrons during major crisis. [ABSTRACT FROM AUTHOR]

In the study, we examined perspectives of Library and Information Science undergraduate students on library user education and the use of the Donald E.U. Ekong Library at the University of Port Harcourt in Rivers State, Nigeria. Five specific objectives with corresponding research questions guided the study and one hypothesis was formulated. In the study, we adopted the descriptive survey research design. The population of the study consisted of 194 students in the Department of Library and Information Science. A sample size of 131 respondents was selected using a simple random sampling technique. The instrument for data collection was a self-developed structured questionnaire titled "Library Information Science Undergraduate Students' Library User Education and Use of Library" and was distributed among the students. The 131 (100%) questionnaires were returned in good shape and analysed using frequency, percentages and mean. The hypothesis was tested using Pearson's product moment correlation at a 0.05 level of significance. The findings of the study revealed that library orientation, the lecture method and the library tour were the methods used in teaching user education at the Donald E.U. Ekong library, while the online course was poor. We concluded that user education has a positive influence on these undergraduate students' library use. Our recommendations included that a conducive environment for, creating awareness on and advocacy of user education and the use of the library be adopted as ways to improve the library user education at the Donald E.U. Ekong Library. [ABSTRACT FROM AUTHOR]

The continued survival and use of university libraries in the present period depend on expanding and modernizing library and information services. The study examined awareness, attitude and use of high-end technologies by libraries in Nigerian Universities. The objectives of the study were to identify the types of high-end technologies available in Nigerian university libraries; determine if staff of Nigerian university libraries are aware of high-end technologies; investigate librarians' attitude towards high-end technology and ascertain if Nigerian university libraries use high-end technologies for service delivery. The study adopts a survey design of mixed method approach, and the population comprised of 40 respondents in three selected university libraries in Kwara State. A self-designed questionnaire was used for data collection, while the data collected were analyzed using descriptive statistic of frequency counts and percentage. Findings of the study revealed that university libraries now feature all-encompassing, user-friendly technology and servicedriven techniques as a result of technological advancements, the study sheds light on librarian understanding, attitude, and use of cutting-edge technologies in university libraries in Kwara State, Nigeria. Only 6 of the 12 high-tech topics mentioned - RFID, IoT, institutional repositories, cloud computing, WEB 2.0/3.0, and WebOPAC - are thought to be well-known and in use. The study recommended that university management and library committee should provide adequate funding, thereby formulating policies addressing the installation and integration of high-end technologies in university libraries; there should be a public awareness campaign about the importance of high-end technologies in academic libraries; librarians should keep up with the latest trends to provide user-oriented services through adherence to these technologies in order to remain relevant in the profession and on the job, and that there should be constant user education on the importance of high-end technologies for both library staff and patrons. [ABSTRACT FROM AUTHOR]

The study is basically on the Innovations and Trends in Nigeria Library & Information Practice. The study highlighted some of the innovations and trends currently in place at the Admiralty University of Nigeria. From the study, it is glaring that ADUN Library is among the few libraries in Delta State, Nigeria that have embraced innovations in their service delivery. ADUN Library has introduced QR Codes for swift access to their library holdings. Also, the library designed a library webpage for current awareness on library resources, databases, and much more. Also, it was highlighted in the present study using the OPAC embedded in the library webpage, library users can access the library materials using major keywords like the author’s name, title, publisher, date of publication, and ISBN to mention only but a few. The study has established that catching up with innovations and trends has prospects for libraries in this digital age. The challenges experienced in incorporating innovations from the ADUN Library viewpoints are poor power supply, slow internet access, limited staff, and the frequent need for training. The researchers suggest that sufficient funding should be provided to academic libraries to enable the efficient planning and implementation of innovations and trends in their library operations and adequate power supply backup equipment should be acquired for academic libraries to reduce the level of power fluctuations experienced in most libraries, among others. [ABSTRACT FROM AUTHOR]

In this study, the researcher investigated the roles of digital library services amidst COVID-19 pandemic in tertiary institutions in Imo State, Nigeria. Two research questions were asked and two corresponding hypotheses formulated to guide the study. The study employed a descriptive survey design. The population is 123 library staff which comprised 89 Federal University of Technology Owerri (FUTO) library staff and 34 Alvan Ikoku Federal College of Education (ALVAN) library staff. 123 respondents made up the sample for the study using census sampling technique. A 15-item researchers-constructed rating scale titled “Role of Digital Library Service amidst COVID-19 Pandemic Scale” (RDLSCPS) was used to collect data for answering the research questions and testing the null hypotheses. The instrument was validated by two specialists in Department of Library and Information Science and one specialist in Educational Measurement and Evaluation, all in Faculty of Education, Imo State University, Owerri. A test re-test method was used to ascertain reliability co-efficient of 0.79 using Pearson “r” statistics which indicated that the instrument was reliable. Research questions were answered using mean scores and standard deviation, while t-test statistics was used to test the hypotheses. The result of the study found that the roles played by digital library during the COVID-19 pandemic include provision of access to current electronic book, online resources, scholarly material produced by members of the institution and meeting the core academic needs of the library users in tertiary institutions in Imo State. Based on the findings of the study, government should ensure that the digital library projects are well funded and managed to support the digital libraries services in various tertiary institutions. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to examine if students would patronize metaverse academic library (MAL) if it becomes available in Nigeria. Design/methodology/approach: This study used a descriptive survey research design. The population was made up of 1,037 undergraduate in Adeleke University. Descriptive statistic was used to analyse data. Findings: Findings indicated most students have never used virtual reality (VR) equipment, they are eager to use MAL for virtual academic research, library user education, accessing circulation services, reading serials and contacting reference librarians. The study concluded that MAL would be patronised by students if it is made available and therefore recommends that greater effort be made to make VR gear accessible and cheap for developing nations such as Nigeria. Originality/value: The study is novel as it contributes to scarce research on MAL. [ABSTRACT FROM AUTHOR]

his study evaluates user education programmes of two federal university libraries in South East, Nigeria, for enhanced access and use of digital resources. A population of 6,249 undergraduate users was studied using descriptive survey. A sample size of 376 was determined using Taro Yemen's formula. Data was obtained via questionnaire and quantitatively examined using mean and standard deviation. The findings of the study reveal provision of library orientation (=3.65), course-related instruction (=3.06) individualised instruction (=2.87) and library tours (=2.67) to users of the libraries under study; the grand mean of 2.93 (SD=1.00) indicates that the programmes enhance users' access and use of digital resources to a high extent. This notwithstanding, inconsistent power supply and a lack of ICT infrastructure were identified challenges to the success of the programmes in the study area. However, a supportive environment and creative teaching strategies were suggested for the programmes' effectiveness. [ABSTRACT FROM AUTHOR]

This study examined the influence of information-seeking behavior on library services used by the disabled in Federal universities in South-west, Nigeria. Survey research design was adopted for the study. The population comprises 302 disabled students in Federal universities in South-west, Nigeria. Total enumeration technique was used. A questionnaire was used for data collection. The instrument was tested for reliability, yielding Cronbach's alpha coefficients ranging from 0.74 to 0.75. Descriptive and Inferential Statistics were used to analyze the data. The findings revealed that advisory, carrel and consultancy services were the most available services. The most used services were user education services and consultancy services. The respondents' information-seeking behavior mostly involves seeking information on health and retrieving information from the e-library. The study concluded that information-seeking behavior influenced the use of library services of disabled students. The study recommended that library management must provide more resources on healthrelated subjects, especially in electronic form. Finally, the management should improve their current awareness services tailored to the needs of disabled students and library staff should be trained on how to serve every library user irrespective of their challenges. [ABSTRACT FROM AUTHOR]

The study investigated marketing of library services as a determinant for undergraduate's patronage in Oghara Polytechnic library in Delta State, Nigeria. The study adopted a descriptive survey research design using questionnaire as instrument for data collection. The population of the study consists of 31 library staff at the Oghara polytechnic library. A total of 31 questionnaires were distributed only 25 were retrieved. Data collected were analyzed using descriptive statistics mean and percentage mean score of 2.5 and above. The study revealed that the needs for marketing library and information services in Oghara polytechnic libraries is keeping the clients in touch, informed about resources and services that match their interests, aims at determining the needs and aims at determining the wants and demands of undergraduates. The study shows the current techniques employed in marketing library services as library website, orientation tours and workshops, blogs and podcast, and posters. The study affirmed the extent of undergraduate's patronage as once in week, twice a week and during exams. The study recommended that the library management should utilize social media to market their information resource and services to increase undergraduate's patronage, the library staff should improve their relationships with their users so as to portray a good image of the library to their users. [ABSTRACT FROM AUTHOR]

This study assesses the service delivery quality using SERVQUAL to predict library users' intention to revisit Delta State Polytechnic Library, Ogwashi-Uku. Ultimately, the survey helps improve the quality of library services by informing the development and rollout of initiatives that address the concerns voiced by the polytechnic community. The working population of the study was 4545 library users in Delta state Polytechnic, Ogwashi-uku. A sample size of 354 was achieved using Wimmer and Dominick's sample size calculator. Direct data collection using a Questionnaire from Delta state Polytechnic libraries in Delta state, Nigeria, was the primary data collection method. The results of the assessment showed that DSPG library service quality has a significant effect on library users' intentions to revisit. Perceived reliability as a service quality positively affects library users' intentions to return, while assurance and empathy have the slightest positive influence. The study concluded that Library users who are assured and perceive library service as reliable, responsive, empathic, and tangible are more likely to revisit the Library. Therefore, working recommendations were made. [ABSTRACT FROM AUTHOR]

The study examined social media use: a catalyst for service delivery in academic libraries in south-south Nigeria. Four objectives and research questions guided the study. Descriptive survey design was adopted for the study. The population of the study (197) comprises of 82 library staff in University of Benin (UNIBEN), Edo State, 90 in University of Uyo (UNIUYO), Akwa Ibom State and 25 in Maritime Academy of Nigeria (MAN), Akwa Ibom State all in South-South Nigeria. No sample was used for the study due to the manageable size of the population. A structured questionnaire titled: "Social Media Use for Service Delivery Questionnaire (SMUSDQ) was developed in line with the research questions. Copies of the questionnaire, which contained four research questions and thirty-five items were distributed to the respondents and collected on the sport while 100 percent return-rate was achieved. Data collected with questionnaire was analysed using frequency tables and simple percentages. The findings of the study indicated that social media platforms used by library staff for services delivery include Whatsapp, Facebook, Telegram, Twitter, also that the services rendered by library staff using social media include current awareness services, display of new arrivals, reference service, posting of library and institution's events, overdue reminder user education, document delivery service, reservation service. The study further revealed that hindrances to rendering services through social media include poor internet connectivity, erratic power supply, issues of privacy and inadequate feedback from users, technophobia, inability to use social media tools, inadequate awareness of social media tools, poor cooperation among staff and poor finance of the library. Possible solutions to these hindrances as revealed by the study include attending workshops, seminars and conferences, constant power supply, regular internet subscription for the library, personnel training and development and unity among staff. The study concluded that libraries will serve their patrons effectively if they utilise the potentials inherent in social media for their services and will have a fast communication and responses rate from their patrons. The study recommended amongst others that academic libraries should create social media handles like Facebook, Twitter, Instagram, Telegram, Tiktok, blogs and so on and specifically assign a staff to manage it and make it visible to the library patrons. Also the academic library management should advocate for regular Internet subscription and use of alternative power supply like solar powered inverter for the library so that the library can always connect with its patrons at all times. [ABSTRACT FROM AUTHOR]

This paper investigated user satisfaction as a predictor to library patronage among undergraduate students in Federal University Oye-Ekiti, Ekiti State, Nigeria. The instrument used was a self-developed questionnaire by the researchers. The questionnaire validation was subjected to the scrutiny of the experts in the areas of the variables studied; it gave a reliability coefficient of 0.855 (85.5%) for library patronage and 0.837 (83.7%) for user satisfaction. A response rate of 100% was achieved. Data were analyzed using descriptive (percentage, mean, average mean and standard deviation) and inferential (Pearson Product Moment Correlation) statistics. The study revealed a significant relationship between library patronage and user satisfaction (r = 0.000c, N = 100, P < 0.05) among undergraduate students in Federal University Oye-Ekiti, Ekiti State. The study concluded that adequate customer care services from the library staff would increase undergraduate students' library patronage. It is recommended that university management in conjunction with the university library management should ensure adequate provision of relevant and current information resources for the students use in the library. Also, the library management should endeavor to proffer solution(s) to most of the issues that militated the effective usage of the university library. [ABSTRACT FROM AUTHOR]

Many people were aware of the covid-19 pandemic, primarily via social media or other sources of information. The news is widely available on the radio, in the newspaper, on television, and on social media. The information spreads panic, anxiety, and misinformation about the pandemic during and after the pandemic. Consequently, after the stop of the extent of Covid-19 virus, many researchers has been trying to stop the fears associated with the pandemic to enable people live together and continue their post covid-19 business. Librarians are already recognizing the possibilities of social media in offering up-to-date information to their voluminous user base in their responsibility of ensuring that patrons are properly informed on post Covid 19 integration. The study concluded that Librarians are tasked with reaching user populations in post Covid-19 and improving their access to current, pertinent information regarding the social integration is very useful. Librarians are required to gather, store, organize, and sort out the accurate information for their clients in this age of information explosion when thousands of bits of information are chunked out every day to prevent misinformation on post Covid-19. It was recommended in the study that the traditional means of library should be sustained, alongside the usage of social media platforms by the library and librarians. [ABSTRACT FROM AUTHOR]

Libraries are established purposively to acquire and organize knowledge and information content in different carriers and make them available to the intended audience in the best possible format and at the right time. Considering the customer as the king, this work sets out to investigate the perception of the users on the inherent attitude displayed by library staff in the federal universities in south-western Nigeria while delivering their services to the user community. To achieve this, a descriptive survey was carried out using a sample size of 2576 out of 43355 population of registered users. A well-structured SERVQUAL questionnaire adapted from Sohail and Raza (2012), Sahu (2006) and Parasuraman, Berry, and Zeithaml (1988) was used to elicit relevant responses bothering on the study variables from the respondents. Responses were analyzed using the SPSS statistical tool to determine the relevant percentages, mean, Standard Deviation and other relevant data in relation to the study. Results of findings shows that library staff possess such attitudes such as the versatility of librarianship terrain to be able to imbue the reliability of service on the users. Responsiveness, assurance, access, good communications skills and empathy are also some of the attributes they possess that have great impact on their service delivery process. It was further suggested amongst other things that library staff should be motivated and encouraged to deliver more friendly service to the user community, Educative socialization forum like library exhibition, workshops and seminars should be institutionalized to encourage a friendlier interactive sessions between staff and library users and the library should collaborate with nearby libraries and agencies or organisations to integrate emerging services, new service delivery trends and exchange of human resources for positive impact on the actualization of goals and objectives of setting up of academic libraries in this age. [ABSTRACT FROM AUTHOR]

Resource sharing and networking are among the noticeable phenomenon which have not been given necessary attention it deserves as a result of which most libraries are not meeting the information needs and services of their users as at when due. This paper highlights evolving networking and resource sharing among academic libraries in Nigeria. It was discovered that most of the library in developing countries are faced with the precarious issue of non-availability of qualitative services to their numerous library users due to inadequate budget allocation for library, uncooperative or inept attitude of most libraries professionals. Hence, in an effort to curb this perennial crisis, resource sharing and networking between the different libraries came into limelight. The relevance of resource sharing and networking were discussed vis a vis different types of resources that can be shared. The impact of ICT on resource sharing and networking was also stressed and myriads of challenges encountered during the process. [ABSTRACT FROM AUTHOR]

This study investigated user perceptions and challenges associated with accessing and utilizing electronic resources at the National Open University of Nigeria (NOUN), including their implications for remote users. Using a quantitative research approach and survey methodology, the study involved 1,680 participants: 1,513 students, 140 academic staff, and 27 academic librarians. Employing a combination of probability (stratified random and systematic) and nonprobability (purposive) sampling ensured comprehensive representation. Participants completed self-administered closed-ended questionnaires distributed through online platforms, primarily Google Forms. Data collected underwent thorough analysis using the Statistical Package for the Social Sciences (SPSS). Findings indicated that the NOUN library offers access to electronic resources such as journals and books. However, the overall perception of these resources by NOUN library users was below average. Both the library and users faced challenges like electricity outages and sluggish internet connectivity speed while accessing or utilizing electronic resources. Recommendations highlight the importance of library management creating awareness programs using modern communication tools. Furthermore, integrating electronic resource usage into the university's curriculum is suggested. This research explored user perceptions and challenges related to electronic resource access and usage at the National Open University of Nigeria. Through a quantitative approach, the study provided insights into current electronic resource utilization, pinpointing areas for improvement, particularly in terms of awareness and curriculum integration. [ABSTRACT FROM AUTHOR]

The dynamic nature of the library users of today and changing research environment require the library to improve its resources and services for its users' community. This study investigated the use of library resources and services by Postgraduate (PG) students in a specialized university - Federal University of Petroleum Resources Effurun (FUPRE) in Nigeria. The study adopted a descriptive survey design with a total population of 438 registered PG students of 2020/2022 academic session comprising PGD, Masters and PhD. The instrument for data collection was a structured questionnaire. The study revealed that majority of PG students visited the library most on monthly and quarterly basis while less percentage visited weekly and daily. The findings also showed that the attraction of the PG students to the library were to: study for examination, consult librarians, follow up lectures, read books, read newspapers/magazine, access offline e-resources and databases among others. The resources used most by the PG students were offline e-journal, e-books, textbooks, reference materials, theses/dissertations and periodicals. Furthermore, there was evidence in the findings that services used most were circulation service, reference service, reprographic service and Internet service among others. Some of the problems hindering their use of the library were: lack of orientation, inadequate awareness, inadequate ICT training, lack of literacy skill and poor internet connectivity. The study concluded that library management in FUPRE and other universities around the world should endeavour to identify all the factors affecting the effective use of the library by the PG students to enable thems have a rewarding research experience. [ABSTRACT FROM AUTHOR]

Social media tools have obviously brought about a paradigm shift in the delivery of library services in Nigeria. The paper explores the applicability of various social media tools in the library and how social media tools have proven useful in academic libraries. Aside from the benefits of social media tools in academic libraries, the paper highlighted the potential challenges of using social media tools in library services in academic libraries, in particular, the lack of awareness of the university's social media accounts among library users. Despite the identified challenges of social media tools for academic library service delivery, the paper concludes that utilization of social media tools remains a boon for library service delivery in this 21st century. [ABSTRACT FROM AUTHOR]

The study examined information resources and security challenges at Niger Delta University, Bayelsa State, Nigeria. Four research questions guided the study. A descriptive survey design was used by the researcher. The population of the study comprised 53 library staff, and the purposive sampling techniques were used to determine the sample size which is 30. The questionnaire was the instrument used for data collection and was validated by the supervisor. Cronbach Alpha was used to establish the reliability of the instrument which yielded 0.85. Data were analysed with frequency count, and simple percentages, and Statistical Product and Service Solutions (SPSS) version 23 was used to generate the mean, and standard deviation. The findings revealed that textbooks, serials, and reference materials were the most vulnerable information resources to security challenges and that book theft, non-return of library materials, tearing of book pages, book pages stained, torn, and stolen among others were some of the common security violations. The findings also established that lack of photocopying machines, financial constraints of libraries, and lack of adequate punishment to serve as deterrent among others were the causes of security challenges and that CCTV, library written security policy to guide staff and users, monitoring of users by library staff while using library resources, introduction of photocopying services in the library, staff security within and outside the library and security guards deployment to patrol the library reading room were some of strategies put in place to curb security challenges in the NDU library. Based on the findings, the researchers recommended that the library management should continue to ensure that the library information resources are properly secured and that the library should enlighten library users on the need to observe the library rules and regulations and on the preservation and conservation of library resources. [ABSTRACT FROM AUTHOR]

Purpose: This study aims to examine the awareness and perception of the relevance of blockchain technology in the management of libraries and archives in the fourth industrial revolution in a developing country, Nigeria. Design/methodology/approach: Ten system librarians selected from five different libraries and ten archivists selected from five different archives in the Southwest geopolitical zone of Nigeria represent the sample for the study. The study adopted a purely qualitative approach where data was collected through an open-ended questionnaire mailed to the participants to guide against physical contact and maintained social distancing to observe COVID-19 protocol. Findings: The results reveal that both the librarians and archivists are aware of blockchain technology, its adoption and use in libraries and archives. There is a positive perception about blockchain technology believing that it can assist libraries and archives in storing information in a distributed settings through gathering, preserving and sharing authoritative information, and supports archivists in creating a unique verifiable record that can be accessed by anyone in archives. Implementation, maintenance cost and difficulty in sustainability are identified as the challenges of blockchain adoption. Research limitations/implications: This study is limited to one geopolitical zone of Nigeria which necessitates the need for further research on the similar subject matter in other geopolitical zones in Nigeria. Practical implications: The findings of the study have identified the need for librarians and archivists to increase their awareness and develop a positive perception toward blockchain technologies. Originality/value: To the best of the authors' knowledge, this study is the first to research the relevance of blockchain technology in Nigerian libraries and archives. This paper reported the benefits libraries and archives could derive from the adoption of blockchain, and how such can improve effective services delivery to the satisfaction of the users of archives and libraries. [ABSTRACT FROM AUTHOR]

The study examined library user education as it correlates with students' use of information resources in private university libraries in Edo state, Nigeria. A descriptive survey design was used. Four research questions and one hypothesis guided the study. The population of the study comprised 7400 undergraduate students at the three private universities in Edo state. A simple random sampling technique was used to determine the sample size, which is 891 students, representing 65% of the total population. The study's sample size was determined using the Taro Yamane sample size formula. The questionnaire was the instrument used for data collection. The study's data were reviewed to see whether there was any internal consistency of reliability, and a reliability coefficient of 0.98 was gotten through the Cronbach Alpha method. The questionnaire was deemed credible based on the coefficient obtained. Data were analyzed with frequency counts, simple percentages, and Statistical Product and Service Solutions (SPSS) version 23 was used to generate the mean and standard deviation while Pearson's product-moment correlation coefficient was used to test the hypothesis at 0.05 significant level. The findings revealed that the majority of the students used the library information resources daily with textbooks and digital resources being the most commonly used. The study also established that the students have a positive perception of the impacts of library user education on the use of information resources and that no challenges are hindering the effective use of information resources in the libraries. Lastly, the test of hypothesis shows that there is a significant relationship between library user education and student's use of information resources in private university libraries in Edo state. The positive relationship implied that library user education enhanced students' use of information resources in the libraries. Based on the findings, the researchers recommended that the university library administrators should regularly plan and enhance library user education training to better meet users' information demands. [ABSTRACT FROM AUTHOR]

Collection management in libraries has evolved alongside the developments of the new technologies effecting libraries. As digital collections are increasingly becoming the preferred resources by remote library users, librarians are faced with the challenge of proving a seamless continuation of efficient accessibility to these digital collections over time. This study aims to explore librarians' understanding of the sustainability of digital collections, the criteria for its fulfilment, and their perspectives on the accrued benefits of the practice. The study employs a qualitative approach, with purposive sampling of 25 experienced librarians and library ICT personnel from three federal universities in Nigeria. Semi-structured interviews and focus groups discussions were used in the data collection. Result reveals that the academic librarians are insightful about what it means by sustaining digital collections in their respective universities. The themes generated are the provision of access, digitization, preservation, task functions, and services. The criteria to be achieved for the sustainability of digital collections, includes skilled manpower, professional development, defined roles, ICT infrastructure, funding, and maintenance. The movement for sustaining digital collections in academic libraries in Nigeria will benefit the library's reputation, improve the services offered, aid in the preservation of the collections, promote resource sharing, and reduce time and cost. The study suggests that academic librarians need ongoing training to keep them abreast of the latest technology for crucial understanding in a bid to sustain their digital collections. [ABSTRACT FROM AUTHOR]

The study investigated the usage of university library-based electronic resources by undergraduates at Adekunle Ajasin University, Akungba Akoko, and Ondo State. Nigeria. The study design was a descriptive survey. Data was collected through questionnaires. The study population comprises undergraduates who visited the university electronic library during the 2020/2021 academic session. One hundred and fifty (150) copies of the questionnaire were administered, and 130 were retrieved giving a response rate of 86.7%. The data were analyzed using frequency count and percentages. The findings of the study revealed that the majority of the respondents were female. The majority of the respondents use university library electronic resources twice a week, class assignments and preparation of class seminars were the primary purposes of university-based electronic resources usage, and access to comprehensive information and access to current data/information were the main reasons for a university library based electronic resources usage. Interrupted power supply and slow access speed were the significant challenges militating against university library-based electronic resource usage. It is recommended that the University library should acquire electronic resources that are relevant to the student's needs in order to attract library users and provide effective information delivery, provision of solar power system that will supply electricity round the clock to the university library, and increase in internet bandwidth to provide fast internet services among other. [ABSTRACT FROM AUTHOR]

University libraries are expected to provide information resources and services to support the teaching and learning process of their institutions. For university libraries to deliver quality services, they are expected to continuously adapt to the changing institutional and global environments and requirements in use of current technologies to manage most or all library activities, particularly use of Integrated Library Systems (ILS). Furthermore, in the university libraries where ILS have been deployed, there is a need to carry out periodic evaluations of the systems. Hence, this study evaluated the adoption and use of integrated library software (ILS) in some selected private university libraries in Osun State, Nigeria. Descriptive and correlational survey research design was adopted. The population comprised undergraduates and library staff of Adeleke University, Fountain University and Redeemers University. Slovin's formula was used to arrive at 384 as the target sample size of the undergraduates, while total enumeration was used for the sample size of the library staff since the population was small. Questionnaires were used for data collection. The data collected from the field were coded and analysed using the Statistical Package for Social Science (SPSS) software. The findings revealed that majorities of the surveyed students were satisfied with the services provided through the ILS, except at the Adeleke University. Similarly, most of the students found the ILS easy to use and useful, the students except for the students of Adeleke University who were indifferent about the services, due to the fact that they were not using the services provided by ILS. This finding confirms that when selecting or upgrading software in libraries, the perceived usefulness and perceived ease of use should be main considerations. Finally, the study identified erratic power supply, lack of enough user education on the use of ILS services, internet network issues, lack of technical know-how, lack of technical facilities, and lack of training and re-training of staff as the major challenges faced by students and staff when using the ILS. It was recommended that the management of Adeleke university library should improve on creating awareness among the library users for them to understand the importance of using the deployed ILS services. It was recommended that system deployment experts should be always consulted in order to configure deployed ILS modules to be user friendly. [ABSTRACT FROM AUTHOR]

This study examined awareness and access to electronic information resources by students at Kogi State University, Anyigba. A descriptive survey method was used for the study. The population consists of library users of Dr. Aliyu Obaje Library, Kogi State University, Anyigba. A total number of 139 were administered to undergraduate library users, 102 copies representing (73%) were returned. Statistical tools used for this analysis was simple percentage and mean scores of the data. Analysis and discussion of the study were based on major findings of the study. The findings found that, students are aware of the availability of online databases, e-books, e-research project, internet services and e-journals to a large extent. The study revealed that challenges associated with the access and use of information resources ranged from insufficient number of computer, computer failure, inadequate funding, erratic power supply, lack of conducive atmosphere. The study recommended, among others that, the computer rooms or ICT centers should be created in faculties and departments to ease congestion and make electronic resources easily accessible to students; university libraries should give more education to users on the available electronic information resources and university libraries should include ICT/web training in their curriculum to train students at all level on the relevant skill needed to access and use the web. [ABSTRACT FROM AUTHOR]

The study investigated the perception and contribution of Librarians to Open Access Resources in tertiary institutions in Ekiti State, Nigeria. The study adopted the expo-facto descriptive design. The sampled for the study comprised 100 Librarians who were randomly selected through simple random sampling. The Role of Librarians to Open Access Resources (RLOARs), Benefits Derived from Open Access Resources (BOARs) and Challenges encountered when promoting Open Access Resources (COARs) were the three instruments used to collect relevant data for the study. The research questions raised were answered using mean and standard deviation. Means scores cut off point of 2.50 and above would be accepted. The findings from the study indicated that librarians play significant roles in open access resources in order for researchers, universities, publishers and library users to accomplish their aims, goals and objectives with(weighted average = 3.53). Finding also revealed that many benefits were derived from using open access resources, that is, open access resources increase exposure to research work; enable researcher to publish without costs; provide free articles for teaching and learning with (weighted average = 3.16) and lastly from the finding that slow internet connectivity and lack of awareness of Open Access Resources are the major challenges encountered when promoting open access resourceswith (weighted average = 2.53). Based on the above finding, the following recommendations were made:Librarian should play an effective role to make open access resources accessible and available for the users such as researchers, students, staff, authors, publishers, societies and nations. Librarians should liaise with the universities administrators to endure users get what they want in terms of exposure to research work and publish without costs. The challenges of open access resources such as slow internet connectivity can be solve by upgrading the router which will make internet available and accessible to the users. [ABSTRACT FROM AUTHOR]

The 21st century is the millennium of information. It is also seen as the era of explosion of information output and information sources. It is known as the beginning of knowledge age. New patterns of work and new business practices have developed as a result; new kinds of work with new and different skills are required. In this century, the meaning of knowledge has changed. Information delivery to meet user needs is the goal of every college library. For effective information delivery, availability of information resources is very fundamental. The study, therefore, investigated the influence of information resources availability on information delivery in college libraries in Lagos and Oyo states, Nigeria in the 21st century. The study adopted the survey research design with the questionnaire as instrument for data collection. Stratified random sampling technique was used to select 469 registered users out of 4,689 and 73 library staff. The collected data was analysed using frequency distribution, mean and standard deviation for the research questions while Pearson Product Moment Correlation was used to test the hypotheses at 0.05 level of significance. Findings indicated that textbooks, electronic information resources and journals were available in the college libraries. The resources were mostly used on daily basis by students and staff in the college libraries. Study revealed that adequate provision of books, periodic user education and orientation, registration of library users, lending services, reference services, etc. were some of the information service delivery in the college libraries. Results further showed significant influence of information resources availability on information delivery (F (1;470) =40.706, P0.05). The availability of information resources in colleges enabled the college libraries to deliver effective information services to the user community in Emmanuel Alayande College of Education and Yaba College of Technology. It recommends among others that there is need for college libraries to make adequate provisions for recent and up-to-date information resources in both print and non-print formats to meet the needs of their users. Adequate publicity through awareness programmes should be carried out for the resources and services to sensitise the users and promote usage. [ABSTRACT FROM AUTHOR]

The main objective of the study is to determine the user satisfaction with the library. Although questionnaires were provided to users when the researcher took 0.15 % of the entire respondent population= 35392= 52 around 0.15 sampled. However, fifty two (52) copies of the questionnaires were given to the respondents where fifty (50) copies were retrieved and analyzed, representing 96.15 %. The findings show the existing information resources available. In the Agriculture University Library the challenges User such as internet access, power failure, employee attitudes. To resolve these limitations insufficient numbers of library workers should be filled in, which meant that information resources will be arranged and readily accessible. The jobs of LIS professionals will help users access and use agricultural information tools, repackage and disseminate agricultural information to them. These findings suggest the need to formalize and improve relations between users and library staff in order to increase access to agricultural information and to formulate policies and regulatory structures for gender response. It is important to have policies that encourage inter-library loans, collaboration and knowledge sharing between Agriculture University Libraries and libraries of research institutes. [ABSTRACT FROM AUTHOR]

This study investigated the impacts of user education on users' awareness, accessibility and use of information resources and services in Federal Polytechnic Ede Library. The study employed a survey research design. The population of this study consisted of all registered student users of the library totaling 6,000; 10% of the entire population amounting 600 was used for the study. The random sampling technique was adopted. Structured questionnaire was used as instrument for data collection. Out of the 600 copies of questionnaire distributed, 517 (86.2%) were retrieved and found valid for analysis. Data collected were analyzed using mean and standard deviation. The findings of the study show that, user education programmes of the library do not have any significant impact on the users' awareness, accessibility and utilization of the collections and services in the library due to several challenges among which are; over dependence on one day orientation and lack of examinable library instruction. It was therefore recommended among others, that the Polytechnic Library Management should liaise with the Management of the Institution to ensure immediate commencement of "use of library" as a compulsory, credit-bearing and examinable course for all new students of the institution. [ABSTRACT FROM AUTHOR]

Electronic Information Resources otherwise known as Electronic Resources (ERs) is a global platform for information delivery, especially in the teaching and learning environment. This work investigates the impact ERs could have in revamping the dwindling reading culture among the students of Osun State University. The quantitative method was adopted through the use of a survey. A random sampling technique was used to select 388 respondents as the sample size from the total population of users. A predetermined structured questionnaire was deployed as the instrument of gathering data for the research study, administered to the selected respondents, returned and the data obtained therefrom were subsequently analyzed with simple frequency counts and percentages. Findings indicate that majority of the students utilize ERs to secure success in examinations and as well upgrade their level of information and knowledge. Similarly, e-journals and magazines, e-books, and e-newspapers constitute the information materials sought by the clients while poor internet connectivity, power outage, and insufficient workstations are hindrances to full utilization of ERs. Also, the paper identifies the potency of the ERs to enhance the reading habits of the students, especially when synergized with the role of parents and friends. [ABSTRACT FROM AUTHOR]

The aim of user education programme is to assist library users make the most effective use of library with little or no assistance from the library staff. Due to the greater relevance of libraries in information, education and the increasing complexity of libraries as a result of information explosion and a deluge of educational and information resources, it is imperative that libraries engage in user education programmes. In addition, availability of information resources and services to students is crucial but more importantly it is to ensure that students for whom these resources and services are provided utilise them adequately to satisfy their needs. The study therefore examines user education programmes, resources availability and use: the experience of college of education students in Kwara state, Nigeria. Descriptive survey design was adopted and the study population consisted 443 students in the department of chemistry, school of sciences, college of education, Kwara state, Nigeria. The simple random sampling technique was used to select a sample of 199. Questionnaire was the instrument used for data collection. Data was analysed using descriptive statistics for the five research questions. Findings revealed that textbooks 57.5% and Internet resources 52.2% were readily available to the respondents. 39.8% respondents strongly agreed that, user education developed their capabilities as self-sufficient users. Also, 34.4% respondents revealed that their library skills were developed and made them become more independent in locating and retrieving information materials. 81.7% respondents strongly agreed that crowdedness/largeness of the class capacity was a major barrier hindering user education in their libraries, 72.6% also indicated that lack of periodic user education programme was a barrier while 69.8% of respondents revealed that lack of relevant and up-to-date resources were user education challenges which negatively affect the use of library resources by the students. [ABSTRACT FROM AUTHOR]

Like many countries, Nigeria's university libraries services are affected by the integrated software used for service delivery. This study (conducted in 2021) examined the priorities and barriers for users perception of the use of integrated library software for service delivery in federal university libraries in the Niger Delta, Nigeria and the type of integrated software used by the Federal university libraries in Niger Delta, Nigeria, including what type of services rendered with the use of integrated library software to users, ease of use of integrated library software and benefit derived from the use and factors affecting the use were evaluated. A structured questionnaire was the instrument for data collection and was distributed to the respondents face to face at their various offices across all the university libraries in Niger Delta, Nigeria. The populace of the study was sampled using the total enumeration sampling technique because of the smaller and manageable size of the population. There are 489 responses (83% response rate) from six federal universities in the Niger Delta. The findings reveal that the University of Uyo, Akwa Ibom has the highest rate of respondents -90(18.40%) followed by Federal University Otuoke, Bayelsa State -88(17.99%). It could deduce that the Federal Universities in Niger Delta are dominated by male in Nigeria, from 24-26 years are doiminated in the university system, students in 500 and 600 levels are majority of the respondents that participated in this exercise, Koha integrated software (402) had the highest response rate, majority of the respondents agreed that they used ILS to render the following services; user registration, changing and dischanging of library materials, referral service, e-reference service, internet service, electronic library service, OPAC and book reservation, majority of the respondents agreed that ILS is easier for user interface, accessing personal account is easy and straightforward, users can independently interact well with ILS and its OPAC user interface, users can easily search on their own, users can query the ILS using the keyboard, users can recover lost of information during query, users can retrieve information from the ILS without the help of a librarian and users can retrieve documents from ILS when needed, majority of the respondents agreed that ILS allow users to access to the books and other materials in the library, allows for round the clock library services, helps to know a documents reservation status, bring the library closer to the users, help to know easily the total number of books held in a library, know a document return date or date of availability in the library, allows for easy borrowing of library materials, auto-renewal of borrowed book is easy and fast, helps to know the position of a particular title held by the library, helps to know the position of a particular materials on the shelf and Helps to ascertain if a book is present in the library or not and the majority of the respondents testify that bottle necks on the use of ILS are as follows, lack of awareness, poor Internet connectivity/low bandwidth, lack of information searching skills, lack of proper guidance from librarians, lack of funds to support automation project by library management, shortage of computer systems designated for library OPAC, lack of required ICT skills, complex OPAC interface design, erractic electricity power supply/high cost of running electricity generating sets and lack of user training on how to use the library software. The respondents were concerned about the service delivery in the library. It is expected that librarians should ensure that users get their information needs on time and in the right format and that the best integrated library software should be installed and used in library services. Keywords: Integrated library software, users perception, service delivery, Federal University Libraries, Niger Delta, Nigeria. Introduction Almost all libraries in this 21st Century have a collection of both print as well as electronic resources. [ABSTRACT FROM AUTHOR]

The study investigated the student's patronage and utilization of library and information resources in Afe Babalola University, Ado Ekiti, Ekiti State, Nigeria. Four research questions were considered to gather data. The sampled for the study comprised about 367 library patrons (Students). Purpose sampling the population of the study is techniques was adopted. The findings revealed that Afe Babalola University Library have enough materials which can help their patrons to achieve their aim such materials includes: abstract, dictionaries, directories, handbook, journals, projects, textbooks, report etc. Moreover, result showed that respondents visited library regularly but they visited library mostly to read for examination, research, getting assignment done and for personal development. The findings further reveal that library users visited library based on their interest for textbooks, past question and internet. Finally, the findings reveals that no challenges such as power shortage, personal assistant, up to date materials, in-conducive environment, internet, sitting arrangement and organization of library materials. The study recommended the university teachers should engaged the student with assignment that will make them use library more and familiar with other information resources, the librarian should introduce the students to the library through the orientation, library should organized library week once in a while and take a tour to another library, invite interested student to write in school library journal. [ABSTRACT FROM AUTHOR]

The purpose of the study is to know the ICT skills of library staff in Nigerian institutions: A case study of all institutions in Ekiti State, Nigeria. The sample for the study consisted of 150 librarians across institutions in Ekiti State, Nigeria who were randomly selected through simple random sampling. The extent to which library staff can prove their knowledge towards information and communication technology (ICT) skills, the ability of library staff towards information and communication technology (ICT), how library staffs are able to identify or recognize relevant information sources and the effectiveness of information and communication technology (ICT) literacy skills programmes for the institution libraries in Ekiti State. Findings show that institutions' libraries have enough ICT facilities and their staffs are well familiar with them in order to deliver their services which can help the library staff in delivering their services very well. It further reveals that ICT skills were well known and made use of, by libraries staffs. Moreover, results indicated that different sources of information are recognized by the libraries staffs while the ICT programmes are available to develop themselves. These recommendation was made after the study that more ICT facilities are needed, latest ICT facilities should replace the former outdated facilities, libraries staffs should attend more ICT facilities training and seminars, Inhouse training should be regular e.g six (6) months interval, latest familiarized ICT package should be introduce to enhance the service rendered to patrons and library staff need to work with the ICT department in the institution for achieving parental goal. [ABSTRACT FROM AUTHOR]

In life, people form impressions of and make inferences about other people as sovereign personalities which is social perception. This study therefore investigated the impression of and the inferences about public libraries and librarians by the users as a catalyst of transformation. The study adopted a descriptive survey design with users of public libraries in Ebonyi State Nigeria forming the population of the study. The study was guided by 5 research question while one null hypothesis was tested. A sampled population of 762 was drawn using Research Advisor table for selecting samples. The primary instruments used in collecting data for the study are a 4-point Likert scale type of questionnaire and oral interview. Using Cronbach Alpha, the questionnaire pre-tested yielded a reliability coefficient of 0.75 whereas data collected with the aid of SPSS 23.0 were analyzed using percentages, tables, mean and standard deviation and the hypotheses analyzed using Pearson Product moment correlation with a criterion mean of 2.50 used for decision. The outcome of this study reveals that librarians are socially perceived and placed at the lowest ebb of the professional strata and to certain level underestimate the level of training required for one to become a librarian. The crown glory is that the users recognized and appreciated the all important role of the public library and librarians as catalyst of transformation. Based on the findings, recommendations were made. [ABSTRACT FROM AUTHOR]

Reference services are personal assistance given to library users in their search for information and these services are most likely patronized by those who are aware of them, hence, this study investigated the awareness and patronage of library reference services among undergraduate students in Adeyemi College of Education, Ondo State, Nigeria. The study adopted survey design and a multistage sampling technique was used to select 370 undergraduate for the study. Questionnaire was used for data collection and was administered to 370 respondents out of which, 317 copies were found useful for the study. The research questions were answered using simple frequency, percentage and mean statistics. Findings of the study revealed that although the undergraduates were generally aware of the reference services, they were unaware of SDI, digital reference and reprographic services. Also, apart from user education and CAS, the patronage of other reference services in this study was low. Inadequate reference sources and poor human relation of library staff were the main challenges of reference services patronage. It was therefore, recommended that funds set aside for the acquisition of reference sources should be utilized, and management should invest on ICTs and human resources. While staff with the right mindset for service provision should be identified and deployed to the reference section to attract more patronage for reference services in particular and the library in general. [ABSTRACT FROM AUTHOR]

This study examined use of Online Information Resources (OIRs) to see how they might help Nigerian university libraries offer top-notch online library services. OIRs are crucial because students require current and complete knowledge resources. OIRs are readily available in digital form at university libraries in Nigeria. Academic e-databases contain these online resources. This study adopted the conceptual research approach; hence, in-depth exploration of literature was carried out to emphasize the issues in using Online Information Resources in libraries. The report outlined the development of OIRs and the additional information resources it offers to university library users. The databases, which include e-books and e-journals, among other things, are useful sources of informational content. The study's findings have been adapted to meet the information needs of users with shifting information needs. In order to encourage the production of new research and enhance efficient and effective delivery of information services, libraries can make use of cutting-edge scientific and technological innovations when users access online information resources. Librarians and other information workers need to be sensitive to, schooled in, and retrained on how researchers in the university community use OIRs to satisfy students' information needs. [ABSTRACT FROM AUTHOR]

This study assessed the menace of ICT induced deviant acts among library users most especially, undergraduates in public university libraries in South-west, Nigeria. The study looked beyond other reasons of deviance among undergraduates to see what libraries have in respect of their security mechanisms and punishment strategies to reduce deviant acts among undergraduates. Control theory was used as an anchor theory for the study because it gave a proper insight to the effectiveness of security and punishment measures on deviance reduction in the library. Survey research design was used for the study with a population of 352 library personnel in the 16 public university libraries in South-west, Nigeria. Questionnaire was used for data collection; analysis was done using percentage, frequency, standard deviant and Pearson Product Moment Correlation. The results revealed that significant relationship exist between control mechanism and deviant behaviour reduction (N=275, r= -.185, p<0.05). This implies that negative significant relationship exist between control mechanism and deviant behaviour reduction. The result reveals that significant relationship exist between punishment strategies and deviant behaviour reduction (N=275, r= -.124, p<0.05). This implies that with severe punishment strategies, the bate of deviant acts can be adequately and effectively reduced. [ABSTRACT FROM AUTHOR]

The study investigated the influence of personal and occupational stressors on job performance of library staff in private universities in Oyo State, Nigeria. A survey research method was adopted in the conduct of this study. The population of the study includes all library staff in private universities in Oyo State, Nigeria using total enumeration sampling technique. Questionnaire was the major instrument used for data collection. The data collected was analyzed using table of frequency, percentage counts and mean analysis. The study's findings revealed a significant correlation between personal stress, job stress and job performance. According to the findings, underachieving, financial problem, resentment, job insecurity, relationship and health issues are stress stimulants that contribute to personal stress among library personnel in private universities in Oyo State. While disrespect from library users, poor working conditions, working overtime, work overload, and using personal resources to work constitute major occupational stressors for library staff. These stressors are significantly correlated with absenteeism, low productivity, resignation, lateness, sleeplessness and alcoholism. [ABSTRACT FROM AUTHOR]

This study examined the availability and utilization of digital reference sources and services in academic libraries in South-South Nigeria. Descriptive research design was used for the study. The population of the study is 102 librarians. The entire102 librarians were used as the sample size for the study. The instruments for data collection were a Check List and a structured questionnaire. A checklist was used to check the availability of digital reference sources and ICT facilities that supports digital reference services, while the 102 questionnaire were filled and returned to the researcher. Data collected from the study was analyzed using Percentage. The results of the study revealed that types of digital reference sources such as dictionaries, encyclopedia, and directories among others are averagely available in most of the academic libraries in south-south Nigeria. The study also revealed that asynchronous and synchronous transactions and online bibliographic reference services are often offered in academic libraries. More so, digital reference services such as searching online databases, identifying, and locating materials are often used by users in academic libraries. The study recommended that government and the university management should ensure that there is adequate fund allocation to university libraries; and university library management should provide a functional library website to make digital reference sources and services easier for librarians and library users. [ABSTRACT FROM AUTHOR]

This study examined the effects of book theft and mutilation on Resources and Services of University Libraries in Imo State, Nigeria. Five research objectives were formulated to guide the study. Survey research design was used for the study. The population of the study is 20,867 comprising both users and all the library staff in IMSU and FUTO. The sample size of the study is 533. This is made up of the entire 140 staff and three hundred and ninety two (392) registered users. Rating scale was used as instrument for data collection. Descriptive statistics was used to answer the research questions while Pearson Product moment Correlation (PPMC) was applied in testing of the study hypotheses. Findings show that the extent of book theft and mutilation were very high in the two universities in Imo state leading to shortage of library materials in the academic libraries in Imo State. The study recommends that library managers should sanitize academic library environment by incorporating security Men that will apprehend users who indulge in stealing and mutilation of library materials. [ABSTRACT FROM AUTHOR]

This study investigated undergraduate students' awareness, access and use of Online Public Access Catalogue (OPAC) in Federal University Libraries in North-East Nigeria. The objectives of the study were to determine the extent of undergraduate students' awareness about OPAC, their access to OPAC and to ascertain the extent to which the students make use of OPAC. The study used a quantitative research methodology using cross-sectional survey design to collect data from the respondents. A sample of 392 copies of a questionnaire were administered among undergraduate students in the selected university libraries, 314 copies of the questionnaires representing 80.1% were returned completed and found usable. The data collected were analyzed using tables and frequencies. The findings showed that most of the students were highly aware about the OPAC in their libraries; that the majority of students have access to the OPAC in their libraries with majority accessing it from computer terminals in the library. Furthermore, the findings revealed that majority of undergraduate students used the OPAC daily and many of them use it to select items for assignment, class presentation, and project work. The study recommended that there should be enough computers at the OPAC terminals, the university library should provide library user guide for fresh undergraduate students on how to use OPAC during library registration, organize orientation programmes on how to search information resources on OPAC, the OPAC interface designed should be made simple in order to encourage its use among the students and also ensure adequate provision of alternative sources of constant power supply to the terminals at all times. [ABSTRACT FROM AUTHOR]

The study investigated users' satisfaction with library facilities and attitude of staff in national library of Cross River State, Nigeria, was the focus of this investigation. The survey research design was adopted and the population of the study was five thousand five hundred and forty, while a sample of five hundred and fifty-four users of the national library were selected through random sampling technique and used for the study. The reliability value obtained instrument was established through split half reliability method. Population t-test was the statistical analysis technique was adopted for the study. The findings revealed that: Users satisfaction with library facilities and attitude of staff in national library was significantly high. Based on the findings the following were recommended: The staff in the library should be friendly to users' in delivery their library services and regular power supply to enable library users' access internet while in the library. [ABSTRACT FROM AUTHOR]

The study scrutinised the correlation between interpersonal skills and job satisfaction among librarians in university libraries in Bayelsa and Delta State. Descriptive survey research design was espoused for the study, using a self-constructed questionnaire as the implement of data collection. The questionnaire was constructed after extensive consultation of related literature, to ensure that pertinent items were included. The population of the study encompassed all librarians in the university libraries in Bayelsa and Delta State, Nigeria; however, the study embraced a purposive sampling technique to handpick respondents for the study. The population of the study encompassed all librarians 78 from university libraries in Delta and Bayelsa State, Nigeria. This was as a result of the manageable size of the population. The study has revealed that a majority of the respondents maintain eye contact with patrons, colleagues, and superiors on the job; they do not get frightened or stressed on the job; they take their work seriously; they do not have difficulty following a task through from the beginning to the end; they always complete their tasks when due; they do not get angry; they do not lose their temper when things do not go the way they want it; they always have good posture and body language at work; they never curse or use offensive language at the work place; people who know them would describe them as cheerful and friendly; they respect the opinions and rights of others at the work place; they are clean, well-schooled, and well groomed in their profession; they handle conflicts among library users and colleagues in a fair and unbiased manner; they try to remain cool and maintain their temper, even in conflicting situations; they interact with library users and colleagues at the same level, irrespective of cultural diversities; and they disagree that they give an excuse to avoid queries when they cannot accomplish their task. The outcomes of the study recommended that managers/heads of libraries should endeavour to encourage librarians to attend courses on interpersonal skills in Nigeria and abroad, by sponsoring librarians through the Tertiary Education Fund. In-house training on interpersonal skills for librarians should be organised quarterly to facilitate effective service delivery. [ABSTRACT FROM AUTHOR]

Open access (OA) publications on the Internet are increasing and assuming important routes for disseminating scholarly information. Consequently, Open access management has become an inescapable feature of modern library services. The study examined knowledge of open access models, licensing types, resources, and practices in medical libraries in Nigeria. Questionnaire was the instrument for data collection. Participants were Fifty-one librarians from thirty-six medical libraries. Result shows high (e"72.5 percentage) awareness of open access green, gold, hybrid models, creative commons and public domain licensing types. However, less than half understand the full meaning and implementations of the models. Understanding was higher for OA licensing types. There was also high awareness of OA databases and resources but low use of the resources for information services. Open access services offered by the respondents are creating links to open access databases on library websites and directing patrons to OA publications. The study concludes that medical librarians need to improve their knowledge and skills of open access management to enable them build diverse collections that are relevant to Medical library patrons in the digital age. [ABSTRACT FROM AUTHOR]

This study adopted the descriptive research design of the correlational type because it is used to show the relationship between two variables and also to obtain current information on the phenomena. A questionnaire survey was conducted to collect the information regarding the types of social media networking tools, frequency of use of electronic information resources, electronic resources available, the influence of social media networking tools and challenges of social media networking tools while using electronic information resources in academic libraries. The population of this study consisted of One hundred and three (103) library users in two universities in South-west, Nigeria which is the University of Ibadan (63 library users) being a Federal University; and Lead City University (40 library users) being a Private University. One hundred and fifty (150) questionnaires were distributed to collect the data. One hundred and three (103) responded, representing 68.7% of the sample size. Questionnaires were distributed randomly to the users at the main libraries and departmental libraries of the two universities. Data collected were analyzed using descriptive statistical technique made up of table, charts and percentages. The study found out that social networking tool such as WhatsApp, Facebook, Instagram and Twitter were available for the use of students in both Universities. The result showed that the use of electronic information resources is still very low in the Universities studied. This is due to lack of adequate knowledge about electronic information resources and relationship with social media networking tools, slow internet speed, inadequate provision of key electronic information resources and facilities in the library amongst others. [ABSTRACT FROM AUTHOR]

Libraries are service-oriented organizations established for the provision of relevant information resources and services needed to meet their users' information needs. Libraries are institutions that select, acquire, process, organize and disseminate information materials such as books, magazines, journals, microfilm, maps, government documents and other resources in support of teaching, learning, recreation and research. However, the extents to which university libraries provide these services in Kwara State, Nigeria remain unknown until now. The study employed a survey research design, where undergraduate students' population stood at 68,298. Proportionate stratified sampling was used to select 382 participants. A self-structured questionnaire was used for the collection of data. The instrument was faced and constructed validate by 3 research experts while the test-retest reliability finding of the pilot study yields a Cronbach Alpha coefficient of 0.77. Data were analyzed using a descriptive statistic of frequency counts, percentage, mean score and standard deviation. The report of findings revealed that information services provided almost every time to the user in the library was lending and borrowing (X=4.2), reference services (X=4.2), user's education (X=4.1) and shelf management with a mean score of (X=4.1). The study concluded that undergraduate students in university libraries in Kwara State, Nigeria perceived the information services provided to be satisfactory. It was recommended that the current level of service provision should be improved upon to enhance more users' patronage. [ABSTRACT FROM AUTHOR]

The study investigated the influence of library environment and user education on undergraduates' use of the college main library at the college of education warri. The study adopted the survey research design and the population consisted of 10,000 regular undergraduates in five faculties from which a sample size of 400 respondents was selected, using a random sampling technique. The research instrument used for data collection was a self-developed questionnaire while data were analyzed using frequency distribution, percentages. The research finding disclosed the customer education methods were library orientation for fresh learners and use of library course with guided library tour. In order to study and read for exams, most undergraduates used the library daily or weekly. That college library environment was defined by excellent library building, but insufficient technological equipment to be used for electronic sources and bad network / internet connectivity to access electronic databases were some of the main problems of using the college library. The research discovered a substantial connection between autonomous factors (library environment and customer education) and dependent variable (database use); whereas both library environment and customer education contributed jointly and independently to library use among graduates. In order to sensitize more learners and draw their attention to the accessible resources and facilities, the college library environment (both inner and external) should be produced more conducive to attracting customers to the library at all times. [ABSTRACT FROM AUTHOR]

Unwillingness and negative attitude of librarians was observed as a factor that hinders users from accessing information resources in most developing country libraries. This negative attitude could be associated with the demographic factors of the librarians hence this study investigated demographic factors as predictors of career commitment of librarians in South-South universities, Nigeria. Three research questions guided the study and three hypotheses were formulated at 0.05 level of significance using simple regression analysis. The research questions and hypotheses were analysed using inferential statistics such as simple regression analysis. The population comprised 197 librarians in universities of South-South, Nigeria. Questionnaire was used as instrument in addition to reliability using Cronbach Alpha to determine the internal consistency. The findings reveal that age, educational qualification and work experience contributed positively to career commitment and significantly predict career commitment of librarians. It was recommended that University management/librarianship should encourage young librarians while considering staff developmental training. In addition, experienced librarians are cautioned not to trivialize commitment. The study concludes that demographic factors significantly predicted career commitment. [ABSTRACT FROM AUTHOR]