21 results on '"Cyrus Grout"'
Search Results
2. Evidence on the Relationship between Pension-Driven Financial Incentives and Late-Career Attrition: Implications for Pension Reform
- Author
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Dan Goldhaber, Cyrus Grout, Kristian L. Holden, and Josh B. McGee
- Abstract
Retirement plans can create strong financial incentives that have important labor market implications, and many states have adopted alternative plan designs that significantly change these incentives. The authors use longitudinal data to investigate the impact of Washington State's 1996 introduction of a hybrid retirement plan on late-career attrition. The unique setup of Washington's plans allows them to provide empirical evidence on the influence of financial incentives created by statutory retirement eligibility thresholds. Findings show that despite facing very different financial incentives, teachers enrolled in the hybrid and traditional plans respond similarly to reaching a key retirement eligibility threshold. The authors hypothesize that teachers are anchoring to the eligibility thresholds, muting the influence of the financial incentives. They also provide evidence that, in the presence of bright-line eligibility thresholds that can anchor workers' separation behavior, commonly used structural models may overpredict workers' responsiveness to the financial incentives embedded in retirement plans. [This paper will be published in "ILR Review."]
- Published
- 2024
3. Identifying Teacher Salary Spiking and Assessing the Impact of Pensionable Compensation Reforms in Illinois
- Author
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Dan Goldhaber, Cyrus Grout, and Kristian L. Holden
- Abstract
Defined benefit (DB) pension plans incentivize "salary spiking," where sharp increases in pay are leveraged into significantly higher levels of retirement compensation. While egregious instances of salary spiking occasionally make headlines, there is little guidance on the definition of salary-spiking behavior or understanding of its prevalence. We develop empirical methods to quantify the prevalence of salary spiking by identifying cases where end-of-career compensation deviates from the expected level of compensation. We apply this method to teacher pension systems in Illinois to assess the prevalence of salary spiking before and after the implementation of a reform designed to dissuade salary spiking.
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- 2024
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4. How Predictive of Teacher Retention Are Ratings of Applicants from Professional References? CEDR Working Paper No. 03212024-1
- Author
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University of Washington, Bothell. Center for Education Data & Research (CEDR), Dan Goldhaber, and Cyrus Grout
- Abstract
Turnover in the teacher workforce imposes significant costs to schools, both in terms of student achievement and the time and expense required to recruit and train new staff. This paper examines the potential for structured ratings of teacher applicants, solicited from their professional references, to inform hiring decisions through the selection of teachers who are less likely to turn over. Specifically, we analyze the predictive validity of reference ratings with respect to retention outcomes among subsequently employed applicants. We find that a summative reference ratings measure is modestly predictive of retention in a teacher's school, with a one-standard deviation change associated with a 3.2 percentage point increase in the probability of school retention. When we account for rater fixed effects, we find substantially stronger relationships between reference ratings and retention, with a one-standard deviation change in our summative ratings measure associated with an increase in the probability of school retention of 8.5 percentage points. These findings suggest that raters themselves are a large source of variation in the distribution of reference ratings. So, while we find predictive validity of professional ratings, their potential to inform good hiring decisions depends on, among other things, the ability of hiring managers to account for rater variation when interpreting references' assessments of applicants.
- Published
- 2024
5. How Well Do Professional Reference Ratings Predict Teacher Performance?
- Author
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Dan Goldhaber, Cyrus Grout, and Malcolm Wolff
- Abstract
While the practice of collecting information from applicants' professional references is widespread, there is a paucity of research linking references' assessments of applicants to subsequent performance. In this paper, we examine the predictive validity of a specific type of reference-provided information: categorical ratings of teacher applicants collected from their professional references -- a potentially low cost means of enhancing the applicant information available during the hiring process. We find an overall significant relationship between reference ratings and teacher performance as measured by observational evaluation ratings and teacher value-added in math, but that this relationship is moderated by two factors. First, while references' ratings of applicants with prior teaching experience are predictive of performance, those of novice applicants are not. Second, the predictive validity of reference ratings varies according to rater type: ratings from references identified as the applicants' "Principal/Other Supervisor," "Instructional Coach/Department Chair," or "Colleague" are significantly predictive of performance while those from other types of raters are not. Overall, our findings show that meaningful information can be solicited from applicants' references in the form of categorical ratings but also demonstrate some limitations in the potential for this type of information to inform hiring decisions. [This is the online version of an article published in "Education Finance and Policy."]
- Published
- 2023
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6. Benefit or Burden? On the Intergenerational Inequity of Teacher Pension Plans
- Author
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Ben Backes, Dan Goldhaber, Cyrus Grout, Cory Koedel, Shawn Ni, Michael Podgursky, P. Brett Xiang, and Zeyu Xu
- Abstract
Most public school teachers in the United States are enrolled in defined benefit (DB) pension plans. Using administrative microdata from four states, combined with national pension funding data, we show these plans have accumulated substantial unfunded liabilities--effectively debt--owing to previous plan operations. On average across 49 state plans, an amount that exceeds 10% of current teachers' earnings is being set aside to pay for previously accrued pension liabilities. To the extent that the costs of the unfunded liabilities drag on teacher compensation, they may exacerbate problems of teacher recruitment and retention. We briefly discuss three policy changes that could end or reduce the accumulation of unfunded liabilities in educator pension plans: (1) transition teachers to defined-contribution retirement plans, (2) transition teachers to cash-balance retirement plans, and (3) tighten the link between funding and benefit formulas within the current defined-benefit structure.
- Published
- 2016
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7. Identifying Teacher Salary Spiking and Assessing the Impact of Pensionable Compensation Reforms in Illinois
- Author
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Dan Goldhaber, Cyrus Grout, and Kristian L. Holden
- Subjects
Applied Mathematics - Abstract
Defined benefit (DB) pension plans incentivize “salary spiking,” where sharp increases in pay are leveraged into significantly higher levels of retirement compensation. While egregious instances of salary spiking occasionally make headlines, there is little guidance on the definition of salary-spiking behavior or understanding of its prevalence. We develop empirical methods to quantify the prevalence of salary spiking by identifying cases where end-of-career compensation deviates from the expected level of compensation. We apply this method to teacher pension systems in Illinois to assess the prevalence of salary spiking before and after the implementation of a reform designed to dissuade salary spiking.
- Published
- 2023
- Full Text
- View/download PDF
8. Errors in Administrative Education Data: A Cautionary Tale
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Kristian L. Holden, Cyrus Grout, and Dan Goldhaber
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Educational research ,Political science ,Accountability ,Public administration ,Policy analysis ,Public education ,Research utilization ,Education - Abstract
Longitudinal administrative data generated by public education systems in the United States have become increasingly available and have tremendous potential to inform policy research. While it is t...
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- 2019
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9. Screen Twice, Cut Once: Assessing the Predictive Validity of Applicant Selection Tools
- Author
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Cyrus Grout, Nick Huntington-Klein, and Dan Goldhaber
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Predictive validity ,Medical education ,media_common.quotation_subject ,05 social sciences ,050301 education ,Sample (statistics) ,Percentage point ,medicine.disease ,Standard deviation ,Education ,0502 economics and business ,Workforce ,medicine ,Quality (business) ,Attrition ,050207 economics ,0503 education ,Social psychology ,Selection (genetic algorithm) ,media_common - Abstract
Despite their widespread use, there is little academic evidence on whether applicant selection instruments can improve teacher hiring. We examine the relationship between two screening instruments used by Spokane Public Schools to select classroom teachers and three teacher outcomes: value added, absences, and attrition. We observe all applicants to the district (not only those who are hired), allowing us to estimate sample selection-corrected models using random tally errors and variation in the level of competition across job postings as instruments. Ratings on the screening instruments significantly predict value added in math and teacher attrition, but not absences—an increase of one standard deviation in screening scores is associated with an increase of about 0.06 standard deviations of student math achievement, and a decrease in teacher attrition of 3 percentage points. Hence the use of selection instruments appears to be a key means of improving the quality of the teacher workforce.
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- 2017
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10. Why make it hard for teachers to cross state borders?
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Kristian L. Holden, Cyrus Grout, and Dan Goldhaber
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Licensure ,Value (ethics) ,Pension ,Labour economics ,media_common.quotation_subject ,Flexibility (personality) ,Economic shortage ,medicine.disease ,Education ,Opt-out ,State (polity) ,medicine ,Attrition ,Business ,media_common - Abstract
Barriers to mobility, particularly those imposed by state-level licensure procedures have received growing attention in the media and in reform discussions. Much of this attention is driven by shortages of teachers in some regions and subject areas and the fact that barriers to mobility make it more difficult for states to address such shortages by drawing on whatever surplus of labor may exist out of state. But there are reasons to expect that lowering barriers to mobility would be beneficial to the teacher labor market even in the absence of shortages. To the extent that teachers value locational flexibility, lowering barriers to mobility could make the teaching profession more desirable to prospective entrants and reduce attrition among experienced teachers who may opt out of the profession following a move to a new state. The authors describe how licensure procedures and pension systems impose costs on teachers who cross state borders, discuss the evidence on whether teachers are responding to these disincentives to mobility, and consider possible reforms that would lower barriers to teacher mobility.
- Published
- 2017
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11. Pension Structure and Employee Turnover: Evidence from a Large Public Pension System
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Cyrus Grout, Kristian L. Holden, and Dan Goldhaber
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Structure (mathematical logic) ,Organizational Behavior and Human Resource Management ,Labour economics ,Pension ,Strategy and Management ,05 social sciences ,050301 education ,Conventional wisdom ,Plan (drawing) ,Single class ,Turnover ,Management of Technology and Innovation ,0502 economics and business ,Public pension ,Business ,050207 economics ,Empirical evidence ,0503 education - Abstract
Public pension systems in many U.S. states face large funding shortfalls, and policymakers have considered moving toward defined contribution (DC) pension structures in the interest of reducing the likelihood of future shortfalls. Concerns exist, however, that such changes might increase levels of employee turnover. The empirical evidence on the relationship between pension structure and turnover is mixed, and is quite limited in the case of public-sector plans. The authors study a single class of public-sector employees (teachers) who are enrolled in either a traditional defined benefit (DB) plan or a hybrid DB-DC plan during overlapping periods of time. Contrary to conventional wisdom, the authors find little evidence that the introduction of the hybrid plan increased employee turnover; in fact, they find that turnover is lower among teachers who transferred out of the DB plan into the hybrid plan. Employers may benefit by shifting the debate away from plan structure per se and toward a discussion of how to provide employees with pension plans they will highly value.
- Published
- 2016
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12. Pension Choices and the Savings Patterns of Public School Teachers
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Dan Goldhaber and Cyrus Grout
- Subjects
Labour economics ,Pension ,Pension plan ,education ,05 social sciences ,Control (management) ,050301 education ,Deferred compensation ,Private sector ,Affect (psychology) ,Education ,School teachers ,0502 economics and business ,Economics ,Salary ,050207 economics ,0503 education ,health care economics and organizations - Abstract
This paper examines the savings behavior of public school teachers who are enrolled in a hybrid pension plan that includes a defined contribution (DC) component. Few states have incorporated DC features into teacher pension systems and little is known about how providing teachers with greater control over deferred compensation might affect their savings behavior—an important determinant of retirement security. We find the retirement savings choices of teachers—how much they opt to contribute to a DC retirement account—to be generally consistent with that of their peers in the private sector. In particular, age and salary are positively correlated with contribution rates, and contribution rates increase with teaching experience. Importantly, our analysis of retirement wealth suggests that Washington's hybrid plan is likely to provide a level of retirement security for a typical teacher that is comparable to or greater than that provided by the state's pure defined benefit plan.
- Published
- 2016
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13. Benefit or Burden? On the Intergenerational Inequity of Teacher Pension Plans
- Author
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Cory Koedel, Zeyu Xu, P. Brett Xiang, Shawn Ni, Michael Podgursky, Ben Backes, Dan Goldhaber, and Cyrus Grout
- Subjects
Pension ,Actuarial science ,Earnings ,05 social sciences ,050301 education ,Plan (drawing) ,Policy analysis ,Education ,School teachers ,Microdata (HTML) ,0502 economics and business ,Economics ,050207 economics ,0503 education ,Education economics ,National Pension - Abstract
Most public school teachers in the United States are enrolled in defined benefit (DB) pension plans. Using administrative microdata from four states, combined with national pension funding data, we show these plans have accumulated substantial unfunded liabilities—effectively debt—owing to previous plan operations. On average across 49 state plans, an amount that exceeds 10% of current teachers’ earnings is being set aside to pay for previously accrued pension liabilities. To the extent that the costs of the unfunded liabilities drag on teacher compensation, they may exacerbate problems of teacher recruitment and retention. We briefly discuss three policy changes that could end or reduce the accumulation of unfunded liabilities in educator pension plans: (1) transition teachers to defined-contribution retirement plans, (2) transition teachers to cash-balance retirement plans, and (3) tighten the link between funding and benefit formulas within the current defined-benefit structure.
- Published
- 2016
- Full Text
- View/download PDF
14. Crossing the Border? Exploring the Cross-State Mobility of the Teacher Workforce
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Dan Goldhaber, Nate Brown, Kristian L. Holden, and Cyrus Grout
- Subjects
Licensure ,Labour economics ,Pension ,State (polity) ,Descriptive statistics ,media_common.quotation_subject ,Workforce ,Economics ,Seniority ,Education ,Opt-out ,media_common ,Education economics - Abstract
Due to data limitations, very little is known about patterns of cross-state teacher mobility. It is an important issue because barriers to cross-state mobility create labor market frictions that could lead both current and prospective teachers to opt out of the teaching profession. In this article, we match state-level administrative data sets from Oregon and Washington and present evidence on patterns of in-service teacher mobility between these two states. We find levels of cross-state mobility that are drastically lower than levels of within-state mobility, even when accounting for proximity to the border. These findings are consistent with the hypothesis that there are significant penalties to cross-state mobility that may be attributable to state-specific licensure regulations, seniority rules, and pension structures.
- Published
- 2015
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15. Which plan to choose? The determinants of pension system choice for public school teachers
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Dan Goldhaber and Cyrus Grout
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Organizational Behavior and Human Resource Management ,Economics and Econometrics ,Pension ,Natural experiment ,Actuarial science ,Strategy and Management ,Mechanical Engineering ,05 social sciences ,Metals and Alloys ,050301 education ,Plan (drawing) ,Pension system ,Industrial and Manufacturing Engineering ,Preference ,School teachers ,Hybrid system ,0502 economics and business ,Business ,050207 economics ,0503 education ,Productivity ,Finance - Abstract
This paper examines a natural experiment in which Washington State teachers were offered the opportunity to choose between enrolling in a traditional defined benefit (DB) plan and a hybrid plan with DB and defined contribution (DC) components. We find plan preference is weakly related to estimates of the relative financial benefits of being in either the DB or hybrid system and strongly related to teacher age. Importantly, we also find that the majority of teachers prefer the hybrid plan, and that teachers opting into the hybrid plan tend to be more effective based on student output measures of teacher productivity. These results suggest that policy shifts toward pension systems that include DC options do not necessarily make teaching a less desirable profession, particularly for the most productive employees.
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- 2014
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16. Pay or Waive: An Economic Assessment of Property Owner Compensation Laws in the United States
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Andrew J. Plantinga, William K. Jaeger, and Cyrus Grout
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Economics and Econometrics ,Resource (biology) ,Property (philosophy) ,Economic assessment ,Law ,Compensation (psychology) ,Economics ,Land value ,Management, Monitoring, Policy and Law ,Zoning ,GeneralLiterature_REFERENCE(e.g.,dictionaries,encyclopedias,glossaries) - Abstract
Land-use regulations are contentious everywhere because of their potential negative effects on private property values. In recent years, so-called pay or waive compensation legislation was passed in a number of US states, requiring governments to compensate property owners for losses due to land-use regulations or grant exemptions from the regulations in lieu of compensation. We provide an overview of the compensation statutes in six US states, discuss the economic issues raised by the statutes, and examine the effects of the statutes in practice. Although these laws require that "just compensation" be estimated accurately and consistently, measuring the effects of land-use regulations on property values is extremely challenging in practice. We find that rather than providing relief to property owners unfairly burdened by land-use regulations, the compensation statutes appear primarily to discourage local governments from developing and implementing land-use regulations. (JEL: Q24, R52) Copyright 2014, Oxford University Press.
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- 2014
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17. Is Sprawling Residential Behavior Influenced by Climate?
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Cécile Détang-Dessendre, Jean Cavailhès, Alban Thomas, Cyrus Grout, Center for Education Data & Research, University of Washington, Centre d'Economie et de Sociologie Rurales Appliquées à l'Agriculture et aux Espaces Ruraux (CESAER), Institut National de la Recherche Agronomique (INRA)-AgroSup Dijon - Institut National Supérieur des Sciences Agronomiques, de l'Alimentation et de l'Environnement, Economie des Ressources Naturelles (LERNA), Université Toulouse 1 Capitole (UT1)-Institut National de la Recherche Agronomique (INRA)-Commissariat à l'énergie atomique et aux énergies alternatives (CEA), ProdInra, Migration, Université Toulouse 1 Capitole (UT1), Université Fédérale Toulouse Midi-Pyrénées-Université Fédérale Toulouse Midi-Pyrénées-Institut National de la Recherche Agronomique (INRA)-Commissariat à l'énergie atomique et aux énergies alternatives (CEA), Université Toulouse Capitole (UT Capitole), Université de Toulouse (UT)-Université de Toulouse (UT)-Institut National de la Recherche Agronomique (INRA)-Commissariat à l'énergie atomique et aux énergies alternatives (CEA), and Centre d'Études et de Recherches sur le Développement International - Clermont Auvergne (CERDI). FRA.
- Subjects
Sample selection ,Economics and Econometrics ,Economic growth ,[SDV]Life Sciences [q-bio] ,jel:R1 ,household analysis ,Environmental Science (miscellaneous) ,global warming ,econometrics ,[SHS]Humanities and Social Sciences ,Simultaneous equations ,0502 economics and business ,11. Sustainability ,jel:C3 ,Economic geography ,jel:C4 ,050207 economics ,B- ECONOMIE ET FINANCE ,05 social sciences ,Global warming ,Urban sprawl ,jel:Q2 ,[SHS.ECO]Humanities and Social Sciences/Economics and Finance ,[SDV] Life Sciences [q-bio] ,Geography ,Urban economics, Urban sprawl, Global warming, Sample selection, Simultaneous equations ,urban sprawl ,13. Climate action ,urban economics ,Causal link ,050202 agricultural economics & policy ,[SHS] Humanities and Social Sciences ,rural - Abstract
This paper addresses the question of a causal link between global warming and urban sprawl by focusing on the role local climate plays in determining household behavior regarding housing decisions. We introduce a theoretical model with a climatic amenity along urban economics lines, and consider the hypothesis that under a warmer climate, households will locate in larger plots, farther away from city centers. This hypothesis is tested empirically on household data,and by controlling for selection in simultaneous equations for housing size and distance to community center. We find evidence that housing decisions on plot size and distance to the city are related to climate differences. Global warming and urban sprawl strengthen each other in a vicious circle.
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- 2016
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18. How has Oregon's land use planning system affected property values?
- Author
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Cyrus Grout, William K. Jaeger, Andrew J. Plantinga, Department of Agricultural and Resource Economics, Oregon State University (OSU), Centre d'Economie et de Sociologie Rurales Appliquées à l'Agriculture et aux Espaces Ruraux (CESAER), and Institut National de la Recherche Agronomique (INRA)-AgroSup Dijon - Institut National Supérieur des Sciences Agronomiques, de l'Alimentation et de l'Environnement
- Subjects
Longitudinal data ,[SDV]Life Sciences [q-bio] ,Geography, Planning and Development ,0211 other engineering and technologies ,land use planning ,Sample (statistics) ,02 engineering and technology ,Management, Monitoring, Policy and Law ,Environmental protection ,0502 economics and business ,11. Sustainability ,Nature and Landscape Conservation ,urban growth boundaries ,property values ,Land use ,business.industry ,05 social sciences ,Environmental resource management ,021107 urban & regional planning ,Forestry ,Land-use planning ,15. Life on land ,Land use regulations ,Geography ,Property value ,050202 agricultural economics & policy ,business - Abstract
Oregon's landmark land use planning system has been criticized for imposing large negative effects on landowners’ property values, although evidence to support these claims has been lacking. This paper examines longitudinal data for undeveloped parcels since before adoption of the planning system. The sample includes parcels under different land use regulations, and it compares Oregon to Washington. The results indicate generally that property values have increased at similar rates both inside and outside urban growth boundaries, and across parcels zoned for different uses and across state lines. The results are consistent both with theory and with other studies indicating land use regulations can have positive, neutral or negative effects.
- Published
- 2012
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19. The Choice is Yours: How Pension System Decisions Might Shape the Teacher Workforce
- Author
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Cyrus Grout, Cyrus Grout, Dan Goldhaber, Cyrus Grout, Cyrus Grout, and Dan Goldhaber
- Abstract
Current interest in teacher pension reform stems from the poor financial condition of many states' pension systems. The costs of these systems were not fully capitalized into the cost of education in the past, which is putting pressure on current finances, and policy-makers may wantto reduce the likelihood of this occurring in the future. Moreover, there are concerns that many states' traditional defined benefit plans may not distribute compensation in a way that optimally attracts and retains the best teachers. In considering pension reforms, such as shifting towards defined contribution structures, it is important to gain insights into teachers' preferences for different types of plans. Washington State's experience of creating a hybrid pension plan can provide useful information to policy makers dealing with these issues. The "big picture" policy implication of the experience in Washington State is that teacher pension systems can be reformed in a way that is attractive to both teachers and states. The proportion of teachers choosing to transfer to the hybrid plan (75 percent) or enroll as a new hire (60 percent) suggests that there was substantial win-win territory to be taken by restructuring the pension system. As stated previously, creating a new pension system does not by itself reduce unfunded liabilities associated with an existing DB system. However, a state can reduce the financial risk associated with its exposure to those liabilities by inducing employees to voluntarily transfer to the new system. Our analysis of the 1997 transfer decision illustrates a situation in which a large proportion of teachers in a traditional DB plan were willing to transfer to a hybrid pension system, and that the decision to transfer was influenced by financial incentives and factors related to risk preferences (particularly age and income). While these findings cannot be generalized to hybrid plans as a whole (we only observe choice between two specific plans), they do ind
- Published
- 2013
20. Land-use regulations and property values in Portland, Oregon: A regression discontinuity design approach
- Author
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William K. Jaeger, Cyrus Grout, Andrew J. Plantinga, Department of Agricultural and Resource Economics, and Oregon State University (OSU)
- Subjects
Economics and Econometrics ,Land use ,Public economics ,[SDV]Life Sciences [q-bio] ,05 social sciences ,Legislation ,Metropolitan area ,Urban Studies ,Statute ,0502 economics and business ,Value (economics) ,Private property ,Economics ,Regression discontinuity design ,Land values ,regression discontinuity design ,050202 agricultural economics & policy ,land-use regulations ,050207 economics ,Urban growth boundary ,urban growth boundary - Abstract
Over the past two decades, the tension between public and private interests in the use of land has given rise to state-level legislation seeking to limit government controls on private property. In 2004, voters in Oregon approved Measure 37, which required payments to private landowners for reductions in the value of their property resulting from land-use regulations. The central economic question behind Measure 37 and compensation statutes adopted in other states is, what is the effect of land-use regulations on property values? Economists investigating this question have typically estimated hedonic property value models with regulations included as exogenous regressors. This approach is likely to be invalid if the parcel characteristics that determine property values also influence the government's decision about how to implement regulations. We use Regression Discontinuity Design (RDD) to study the effect of the Portland, Oregon, Urban Growth Boundary (UGB) on property values. RDD provides an unbiased estimate of the treatment effect under relatively mild conditions and is well-suited to our application because the UGB defines a sharp treatment threshold. We find a price differential on the western and southern sides of the Portland metropolitan area ranging from $30,000 to at least $140,000, but no price differential on the eastern side. Support for Measure 37 was fueled by price differences such as these among parcels subject to different regulations, but one must be careful not to view current price differentials as evidence that regulations have reduced property values.
- Published
- 2011
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21. The viability of professional wet cleaning as a pollution prevention alternative to perchloroethylene dry cleaning
- Author
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Peter Sinsheimer, Angela Namkoong, Cyrus Grout, Abid Latif, and Robert Gottlieb
- Subjects
Engineering ,Waste management ,business.industry ,education ,Environmental engineering ,Wet cleaning ,Dry cleaning ,Air Pollutants, Occupational ,Management, Monitoring, Policy and Law ,Toxic chemical ,Pollution prevention ,Air Pollution ,Costs and Cost Analysis ,business ,Waste Management and Disposal ,health care economics and organizations ,Algorithms ,Laundering - Abstract
The vast majority of dry cleaners worldwide use the toxic chemical perchloroethylene (PCE), which is associated with a number of adverse health and environmental impacts. Professional wet cleaning was developed as a nontoxic alternative to PCE dry cleaning but has not been widely adopted as substitute technology. In the greater Los Angeles, CA, region, a demonstration project was set up to showcase this technology and evaluate its commercial viability by converting seven cleaners from PCE dry cleaning to professional wet cleaning. The demonstration site cleaners who switched to professional wet cleaning were able to maintain their level of service and customer base while lowering operating costs. The cleaners were able to transition to professional wet cleaning without a great degree of difficulty and expressed a high level of satisfaction with professional wet cleaning. Crucial to this success was the existence of the demonstration project, which helped to develop a supporting infrastructure for professional wet cleaning that had otherwise been lacking in the garment care industry.
- Published
- 2007
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