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PurposeThis paper explores personal collection management and use in the context of migration. The paper further investigates how migrants use items in personal collections to reflect their self-identity and learn about their heritage.Design/methodology/approachInterviews were used to collect data from 14 immigrants in New Zealand.FindingsFindings show how migrants perceive the value of their personal collections, manage their personal collections during migration and use their personal collections as instruments of identity formation, self-awareness, and connections to cultural heritage.Originality/valueInsights presented in this study increase an understanding of the critical role personal information plays in the migration and integration process.

The purpose of this article is to examine key management principles that are crucial for sustainable social media engagement with library customers. To explore these principles, the Strategic Socia...

This paper explores why and how migrants use social media in different phases of the migration process, how they manage personal information on social media during migration, and whether they use libraries’ social media in any of the migration phases. An anonymous questionnaire was used to collect opinions and investigate the activities of migrant communities in New Zealand in the three above mentioned areas. The paper presents the results of a descriptive statistical analysis performed on the data. These results were categorized and presented under the following themes: demographic data, use of social media during migration, personal information management practices on social media, use of library social media during migration, issues arising from the use of social media during migration and positive impact of social media during migration. The main findings of our research showed that in the transitioning phase migrants use social media mostly for making the decision to move. In the settling phase, social media help them to cushion the anxieties associated with a move and also help them to make an informed decision in the new country. In the settled phase, participants used social media to stay connected with family and friends in the home country. Language barriers can restrict the use of social media during the moving process. Personal information on social media is not recognized as important and is not managed in any particular way. Libraries are present in the life of migrants but more as physical spaces and services than through their social media presence. Findings from this study can be of interest to libraries and other information providers developing services for migrants in physical and digital environments.