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5 results on '"Process asset library"'

1. Implementación de una Biblioteca de Activos de Proceso orientada a la Gestión de la Capacidad de Servicios de TI.

Author

Arcilla-Cobián, M., San Feliu, T., Feliz, A., and Calvo-Manzano, J. A.

Abstract

Copyright of CISTI (Iberian Conference on Information Systems & Technologies / Conferência Ibérica de Sistemas e Tecnologias de Informação) Proceedings is the property of Conferencia Iberica de Sistemas Tecnologia de Informacao and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2017

2. Quantitative Project Management in Small and Medium-sized Software Enterprises.

Author

Garcia, Ivan, Pacheco, Carla, and A. Calvo, Jose

Abstract

Taking into account that small and medium enterprises make up 99.85% of businesses, it is vital that they implement the processes involved in project management. Although there are process models and tools that cover project management, they are generally oriented to larger enterprises. So it is necessary to adapt them to the particular necessities of small and medium-sized software enterprises. To ease an effectively support these tasks, the FQPMSE is proposed: a framework for achieving quantitative project management in small and medium-sized enterprises. Finally, experimentation results are provided through the FQPMSE implementation in three software companies. [ABSTRACT FROM PUBLISHER]

Published
2014
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3. Building an IT service catalog in a small company as the main input for the IT financial management.

Author

Arcilla, Magdalena, Calvo-Manzano, Jose A., and San Feliu, Tomás

Subjects
*INFORMATION technology, *FINANCIAL management, *COMPUTER service industry, *CATALOGS, *SMALL business, *COST
Abstract

Abstract: IT departments in non-IT small companies lack guidelines for defining the services they provide and for assigning costs to these services. This article compares international models and standards and describes an approach that can be used by these companies in order to define and implement their service catalog to be used as an input for their IT financial management. The proposed solution is based on the concept of a process asset library. The proposal has been tested in a non-IT small company. The results provide useful insights for companies interested in defining their own service catalog from a standard service catalog. [Copyright &y& Elsevier]

Published
2013
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4. Implementing a process asset library focused on IT service capacity management

Author

Jose A. Calvo-Manzano, T. San Feliu, Alleini Feliz, and Magdalena Arcilla-Cobián

Subjects
Service (systems architecture), Knowledge management, Process management, Computer science, Process (engineering), media_common.quotation_subject, 02 engineering and technology, Asset (computer security), Process asset library, Capacity managemen, Biblioteca de activos de procesos, Gestión de la capacidad, 0202 electrical engineering, electronic engineering, information engineering, Quality (business), media_common, IT asset management, business.industry, Organizational process definition, 020206 networking & telecommunications, 020207 software engineering, Capacity management, Capability Maturity Model, PAL, Electronic publishing, business, Definición organizativa de procesos
Abstract

Una forma de mejorar la calidad en las organizaciones es mejorar sus procesos, por lo que mantener el conocimiento de estos procesos (activos) es vital para cualquier organización. Un modo de organizar estos activos es a través de la biblioteca de activos de proceso (Process Asset Lybrary, PAL), aunque para la creación de PAL efectivas surgen una serie de problemas. Se presenta una nueva aproximación práctica, y un breve caso de estudio centrado en la gestión de la capacidad de servicios de TI, Improving the quality in organizations is carried out through improving their processes. So, it is of vital importance to maintain the knowledge of these processes (assets). One way of doing it is using a process asset library (PAL), although there are some problems when defining effective PALs. In this paper, a new practical approach and a brief case study (focused on IT capacity management) are presented

Published
2017

5. Implementing a process asset library focused on IT service capacity management

Author

Arcilla Cobián, Magdalena, San Feliu, Tomás, Feliz, Alleini, and Calvo Manzano, José A.

Subjects
Capacity managemen, Biblioteca de activos de procesos, PAL, Organizational process definition, Gestión de la capacidad, Definición organizativa de procesos, Process asset library
Abstract

Una forma de mejorar la calidad en las organizaciones es mejorar sus procesos, por lo que mantener el conocimiento de estos procesos (activos) es vital para cualquier organización. Un modo de organizar estos activos es a través de la biblioteca de activos de proceso (Process Asset Lybrary, PAL), aunque para la creación de PAL efectivas surgen una serie de problemas. Se presenta una nueva aproximación práctica, y un breve caso de estudio centrado en la gestión de la capacidad de servicios de TI Improving the quality in organizations is carried out through improving their processes. So, it is of vital importance to maintain the knowledge of these processes (assets). One way of doing it is using a process asset library (PAL), although there are some problems when defining effective PALs. In this paper, a new practical approach and a brief case study (focused on IT capacity management) are presented

Published
2017

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