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Customer service appears to be making a comeback. As in most retail sectors, the general trend in footwear has been toward self-service, as witnessed by the rapid expansion over the [...]

Counterfeit Shoe Sellers Shift to Web LOS ANGELES The counterfeit footwear market is being pulled in two different directions. Just as the dismal economy has severely impacted discretionary spending for [...]

Five top independent footwear retailers share their tips and offer advice on trimming costs, weathering the economic storm and preparing for a post-turnaround market. There's no question that independent retailers [...]

The right retail environment is just as critical to today's busy consumers as the right merchandise mix. So for those men who prefer to shop where everybody knows their name, [...]

Name: George C Address: 21 Hazelton Ave., Toronto Square footage: 3,000 Established: August 2006 Owners: George and Lisa Corbo Footwear brands: Etro, Fru.it, Guillaume Hinfray, Giuseppe Zanotti, L'Autre Chose, Marsell [...]

Fit remains a top priority when it comes to comfort. But as the retail community at large has made measuring people's feet a lost art, some shoe stores have focused [...]

A heady selection of ultrahigh wedges, stone-encrusted stilettos and elegant suede pumps could dazzle even the most jaded of shoppers that frequent the country's best high-end department stores. But ask [...]

While it's no secret that huge discount chains are pressuring mom-and-pop retailers more than ever before, independents are working overtime to stay competitive. And with fewer and fewer kids' shoe [...]

Footwear retailers must face hard-to-please bridal parties and provide the impossible: shoes that are fashionable, comfortable and matching. Fred Horn, owner of Alexandria, Va.-based My Glass Slipper, is one retailer [...]

Shirley Miller still gets on her hands and knees to make sure the shoe fits, but one thing has changed since she first assumed the position. 'Customers try to help [...]