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Abstract The study sought to (1) investigate whether international students differ from domestic students in their information needs and barriers encountered, and (2) test the relative importance of students' domestic/international status against their gender and level of study. A survey was used to collect data from international and domestic undergraduate and graduate students in a US public university. The study collected 1259 responses. Regression analysis was used for analyzing the data. International and domestic students were found to be similar in their top-ranked needs (e.g., career information) and barriers (e.g., irrelevant and non-credible information). Compared to their gender and level of study, students' domestic/international status resulted in fewer significant differences in their needs and barriers. However, for the areas where domestic/international status was significant, its effect size was often prominent. Differences between domestic and international students are more notable in the barriers than in the information needs. Based on the findings, six propositions were developed. The implications for research and practice are discussed. [ABSTRACT FROM AUTHOR]

Recent research shows that some types of social media such as wikis and social networking sites have emerged as important sources of information. While social media are becoming increasingly popular, the quality of information available through them varies widely and is difficult to assess. This study examined the main purposes behind undergraduate students' use of different social media platforms in information-seeking and the strategies they use for evaluating information from social media in academic contexts. The results were then compared with what academic librarians deem useful. The comparison helped identify gaps between students and librarians regarding the use and evaluation of information from social media. Two web surveys were conducted: one for undergraduates (n = 1355), and the other for academic librarians (n = 189). The study found the two groups similar in terms of social media platforms used for information-seeking, and also the main purposes for using them. However, a significant gap was detected in the strategies that students used, and those that librarians found useful, for evaluating information from social media. Based on the findings, suggestions were made for information literacy education and future research. [ABSTRACT FROM AUTHOR]

The increasing use of social media for information sharing has elevated the need for information literacy (IL) education to prepare students to be effective information creators and communicators. One concern is that students sometimes indiscriminately forward misinformation. Understanding the reasons behind misinformation sharing would help the development of IL intervention strategies. Guided by the Uses and Gratifications approach and rumor research, undergraduate and graduate students in Singapore were surveyed on why they share misinformation on social media. Gender and study-level differences were investigated. Over 60% of respondents had shared misinformation. The top reasons were related to the information's perceived characteristics, as well as self-expression and socializing. Accuracy and authoritativeness did not rank highly. Women had a higher prevalence of sharing and intention to share misinformation. Undergraduate and graduate students differed in their reasons for sharing misinformation. The former share (and intend to share) more misinformation than the latter, but the difference was not statistically significant. Because many of the reasons cited were social in nature, IL training should address the social motivations propelling such behavior. Social media systems may also develop features that encourage users to flag debunked postings and allow a correction to be displayed alongside the misinformation. [ABSTRACT FROM AUTHOR]

International students are a sizeable user group of academic libraries. However, their everyday life information seeking (ELIS) behavior is seldom studied. This hinders the planning of information services and information literacy training. In light of this gap, this study surveyed 112 international students in a U.S. public university on: (1) how frequently respondents used 11 information sources; (2) how difficult it was to find information in various domains; and (3) how much their ELIS was affected by various information seeking problems. Differences between gender-study level categories and problem solving styles were tested using ANOVAs. The study found that Web search engines, social networking sites, new friends, printed resources, and traditional mass media were the top sources for ELIS. Six everyday information domains (e.g., legal, financial, and personal development information) ranked more difficult to find than academic information. Non-credible, irrelevant, and outdated information were found to be the top problems. There were more statistically significant problem solving style differences (especially on the Problem Solving Confidence subscale) than gender-study level differences. Notable gender-study level differences were still found. Male undergraduate students, for example, were more affected by their reluctance to ask personal questions. Lastly, the implications to information literacy education were discussed. [ABSTRACT FROM AUTHOR]

Purpose: Cyberchondria describes excessive or repeated online health-related information seeking associated with an increased level of health anxiety. Given the nascent nature of the concept of cyberchondria, this systematic review attempts to summarize the current landscape of cyberchondria research. Design/methodology/approach: Based on a comprehensive search and systematic filtering process, 40 articles were included in the final sample. Findings: Characteristics of these articles, measures of cyberchondria and factors related to cyberchondria were reported. This review found that the measures of cyberchondria are still in the developmental stages and thus require further validation in future studies. In addition, while studies have examined various factors associated with cyberchondria, the detailed processes involved in the development of cyberchondria require further conceptualization. Originality/value: The contributions of this review are threefold: first, it presented a comprehensive overview of studies on cyberchondria by addressing their key characteristics such as country of study, sample size and research method. Second, this review analyzed major assessment tools of cyberchondria to offer useful guidance on future investigations on cyberchondria. Third, it identified important antecedents and consequences of cyberchondria in previous research, which contributes to theoretical understanding of how cyberchondria develops. [ABSTRACT FROM AUTHOR]

This study investigated which social media platforms are used as information sources, and for what purposes. It also examined how user characteristics are related to the use of different platforms. A Web-based survey was used to collect data from undergraduate students. Responses from more than 800 students showed that most of the social media platforms are used as information sources, where wikis, user reviews, and media-sharing sites emerged as the top platforms. The purpose of use varied across platforms. T-test and ANOVA results also revealed individual differences. Significant differences in gender, class level, academic discipline, and Big Five personality traits were found in the frequency of information seeking using different platforms and also in the purpose of use. Study findings have implications for information literacy (IL) education and information services. Because many students are actively using social media platforms for a variety of information-seeking purposes, it is suggested that IL programs embrace social media as potential information sources and offer effective strategies for using and evaluating these increasingly popular social media sources. [Copyright &y& Elsevier]

The proportion of ethnic minorities in the LIS school student population has remained significantly lower than in the U.S. population: in 2002, ethnic minorities constituted only 11.3 percent of the LIS student population, compared to 31.3 percent of the U.S. population. Despite efforts by LIS schools and associations in recruiting and retaining more students of color, the underrepresentation of ethnic minorities continues. This study aimed at assessing what LIS schools and other library and information professional associations have done for the recruitment and retention of students of color and identifying effective strategies for the recruitment and retention from the perspective of librarians of color. A nationwide, Web-based survey was conducted to collect input from librarians of color who already have experience with LIS schools and the librarianship. Based on the findings, suggestions were made to improve the recruitment and retention of students of color, which will ultimately contribute to the ethnic/cultural diversity in librarianship. [ABSTRACT FROM AUTHOR]

The article examines on how undergraduate students beliefs underlying their problem solving ability and style plays a role in influencing their perception and selection of information sources. It relates that evaluating and selecting quality information resources are essential and become key components in bibliographic instruction and information literacy training. The study indicates that students prefer to use sources that are not necessarily reliable and accurate, however, it suggests that users frequently turn to information sources they choose rather than those suitable for their tasks. In addition, the study helps to explain how students users with different characteristics view sources differently and help identify key factors and their influence on the source selection behavior.

Purpose The purpose of this paper is twofold: first, to identify prominent patterns of media use across six media (e.g. television, social media, public libraries) and four gratification contexts (e.g. studying, leisure activities), and second, to investigate whether media use patterns vary with six individual characteristics by introducing the construct of information repertoire.Design/methodology/approach Data were collected through an online questionnaire completed by 811 adult internet users in the USA. Latent class analysis (LCA), including latent class regression, was performed to analyse the data.Findings The study found eight information repertoire profiles. The user characteristics associated with each profile, such as age, race and ethnicity, were identified. The profile with the most respondents was characterised by heavy use of TV and the internet for everyday leisure activities. Overall, the eight profiles do not show exclusive use of one or two media (such as a power-law pattern). However, the profiles do exhibit patterned behaviour, in which respondents use the same configuration of media in two or more gratification contexts. These findings suggest some level of gratification-based heuristic in media selection and use when respondents face contexts they deem to be similar.Originality/value In conceptual development, the study introduced the construct of information repertoire to capture media use profiles that account for multiple media use across multiple contexts. Methodologically, less-used LCA was applied, which allowed combining the 24 variables (6 media×4 gratification contexts) and the six demographic covariates in a single, unified analysis. [ABSTRACT FROM AUTHOR]

The relevancy of public libraries is often called into question, with some saying that library services have been or will be displaced by, among other things, new media such as social media. This study tested this displacement hypothesis with survey data collected from three nations (the U.S.: N = 879; South Korea: N = 700; and Singapore: N = 987). Ordinal regressions were used to investigate the relationship between the use of social media and nine public library services, taking into account individual demographic differences. The results show that for all three nations, social media use has significant complementary relationships with all nine library services examined. Computer and information literacy training showed the largest effect size. However, signs of displacement effects were observed in the odds ratio statistics, particularly among daily social media users and in reference services, library visits, and time spent in the library, suggesting that where displacement is concerned, these areas warrant extra attention. [ABSTRACT FROM AUTHOR]

Social media offers both opportunities and challenges in everyday life information seeking ( ELIS). Despite their popularity, it is unclear whether the use of social media for ELIS heightens problematic outcomes, such as encountering too much information and finding irrelevant, conflicting, outdated, and noncredible information. In light of this gap, this study tested (a) whether the level of problematic informational outcomes varies with the use of social networking sites, microblogs, and social question and answer sites; (b) whether the problem level varies by gender and problem-solving styles; and (c) whether the aforementioned factors have significant interaction effects. An online questionnaire was used to survey 791 U.S. undergraduates. Irrelevant information was the top issue. Gender difference was statistically significant for conflicting information, which was more problematic for women. The multiway analysis of variance ( ANOVA) indicated notable problem-solving style differences, especially on the Personal Control subscale. This highlights the importance of affective factors. It is noteworthy that although social media use has no significant main effect, there were significant interaction effects between microblog use and the Approach-Avoidance and Problem Solving Confidence subscales. The impact of microblog use on ELIS outcomes therefore warrants further investigation. Five propositions are posited for further testing. [ABSTRACT FROM AUTHOR]

Public libraries are under constant pressure to demonstrate their worth. Outcome measures can present the benefits public libraries bring to individuals in terms that are relevant to them. Beyond service-specific outcome assessments, however, few nationwide studies have examined the benefits of public libraries as a whole. Following the Finnish national survey conducted by Vakkari and Serola (2012), this study surveyed more than 1000 U.S. respondents on 22 areas of benefits. The benefits were reduced by factor analysis to three dimensions. ANOVAs were used to test demographic differences in these benefit dimensions. The findings show that most respondents viewed the impact of public libraries on their lives positively. The most frequently perceived benefit was in the reading and self-education dimension. Significant gender and education attainment differences were found for this dimension, with women and more educated respondents giving more positive responses. In contrast, age and race/ethnicity differences were significant in the work and formal education dimension and in the everyday activities and interests dimension. In both dimensions, younger respondents and ethnic minorities reported more positive responses. For the everyday activities dimension, higher-income respondents reported more frequent benefits. Overall, the public library was perceived by different demographic groups as contributing to different dimensions of their lives. There are still areas for further improvement, such as reaching lower-income individuals and seniors in the everyday activities dimension. Continual efforts are needed to measure and communicate the value of public libraries, so that funders and the public will support public libraries with the resources needed to provide quality services to all. [ABSTRACT FROM AUTHOR]

Introduction. This paper discusses the person-in-environment framework, which proposes the inclusion of environmental factors, alongside personal factors, as the explanatory factors of individual-level information behaviour and outcome. Method. The paper first introduces the principles and schematic formulas of the person-in-environment framework. It then presents the findings of an empirical verification study. Analysis. A multi-way ANOVA test was conducted to verify the person-in-environment framework. The main and interaction effects of eight individual and information environment variables on individual academic performance were tested. Results. Four main effects (baseline academic grade, outcome expectation, home computer resources, and public library usage) and two interaction effects (home computer resources x public library usage; public library usage x neighbourhood public library resource level) were significant. Conclusions. The the person-in-environment framework framework can help identify significant environmental interaction effects that would have been missed in studies that included only personal factors. [ABSTRACT FROM AUTHOR]

Abstract: Sojourns to other countries, such as for studying abroad, are increasingly common. However, adjusting to life in a different country can be stressful and require significant effort. Sojourners need to not only maintain and expand their social networks, but they also continuously seek information about their new environment. While international students are a sizable group, their daily information behavior is not well understood. This study posits that social networking sites (SNS), such as Facebook, may play an important role in international students'' everyday life information seeking (ELIS). Using descriptive statistics, ANOVA, and structural equation modeling (SEM), the study analyzed international students'' everyday life information needs, their usage of SNS for ELIS, and the relationships among demographics, personality traits, SNS usage, and perceived usefulness of the acquired everyday life information. Findings indicate that a majority of the respondents frequently used SNS for ELIS. Younger students, undergraduates, and extroverts were more likely to use SNS for ELIS, while no gender difference was found. Notably, among the nine user characteristics and behavior factors, SNS usage emerged as the only positive predictor of perceived usefulness of acquired information in meeting daily needs. This indicates that SNS serve as a valuable channel for purposeful everyday life information seeking. Beyond its social support value, the ELIS value of SNS is a fruitful area for future research. [Copyright &y& Elsevier]

Abstract: Information behavior (IB) and public library usage studies seldom simultaneously analyze individual-level characteristics and community-level information service factors. Thus, it is uncertain whether changes in community-level factors, such as an increase in public library funding and service level, make a difference in an individual''s library usage after differences in personal characteristics are accounted for. Applying the person-in-environment (PIE) framework designed to integrate individual agency and sociostructural factors in IB research, this study used structural equation modeling (SEM) to test the factors influencing a student''s frequency of public library usage for schoolwork, leisure, and Internet access. It mapped and merged a nationally representative survey of 13,000 U.S. 12th graders with census tract data and public library statistics. The SEM findings indicate that school information environment, frequency of school library use, race/ethnicity, and home computer availability were among the top three factors affecting public library usage for schoolwork, leisure, and Internet access. More importantly, library service levels had a positive impact on students’ library usage in terms of frequency of use. Specifically, even after personal differences such as each student''s socioeconomic status and achievement motivation were controlled for, higher service levels in the student''s neighborhood public library contributed to more frequent library usage. The findings pinpoint the benefits for individual-level IB study to incorporate etic measures of community-level factors. The findings also suggest that continuous effort to fund high levels of public library services—particularly in disadvantaged areas—is worthwhile. Such efforts should be encouraged. [Copyright &y& Elsevier]

Information inequity is a central concern of the digital age. Many recognize the role of public libraries in bridging such inequities. Unfortunately, however, public libraries are often limited by the funding available to them. This study used a geographic information system (GIS), inequality measures, and multiple regressions to analyze statistics from the Public Libraries Survey (PLS) collected by the National Center for Education Statistics (NCES) and from census tract data. It evaluated the levels of public library funding and services and tested how these resources vary with neighborhood income and urbanization levels. This is one of the few nationwide multivariate studies of neighborhood-level variations. The study revealed significant funding and service variations across the nation's 9000 library systems. Distributions of digital materials, full-time staff with a master's degree in library and information science, and library programs were especially disparate. Library systems in lower-income or rural neighborhoods were relatively less funded and offered fewer information resources. Interestingly, the only variable that was not significantly associated with neighborhood income was the number of public Internet terminals. This suggests that recent funding and research efforts may have made a difference. Similar funding efforts are encouraged for other types of library resources such as staff education and training. In light of the prevalent disparities in resource levels across neighborhoods, the study calls for a fundamental evaluation of the funding mechanisms for libraries. Also, information behavior research should investigate how this structural information inequity affects individuals’ information use decisions. [Copyright &y& Elsevier]

For public libraries to achieve effective strategic planning, they must know who uses the public library and who does not use it. This study examines the characteristics of users and non-users of the public libraries using socio-demographic data from the Current Population Survey, a nationally representative survey of over 50,000 households conducted during October 13–19, 2002, and library services data from the Public Libraries Survey 2002. The study finds 34 variables to be significant. These variables including factors that have not often been studied, such as distance from the library, age/school attendance status, use of other types of library, and public library expenditure per state capita. It is also worth noting that disadvantaged groups, including ethnic minorities, recent immigrants, and people with disabilities, were less likely to use public libraries. This was true even after other factors such as education and income were held constant. The study provides a national-level assessment of the under-served populations. It also offers triangulation to other existing research, particularly qualitative information behavior studies of specific groups. [Copyright &y& Elsevier]

This cohort study examined longitudinal changes in undergraduates' use of social media as information sources in academic and everyday-life contexts, covering types of social media used, purposes of use, and evaluation strategies. Web surveys were used, collecting data from 1,355 and 928 undergraduates in 2013 and 2019. The study found that students used most types of social media less in 2019 than 2013 in both contexts. Only media-sharing services bucked this downward pattern. Overall, a majority of social media types underwent changes in the top three purposes of use. The 2019 cohort used most evaluation strategies more frequently in both contexts. However, they favored simplistic strategies relying on superficial physical cues when evaluating information. Based on the findings, this study provided recommendations for information literacy education and interface design, such as covering multimedia information evaluation, leveraging various heuristics to prime careful use of social media and analytical evaluation of information. • Students frequently used Wikis and Media-sharing services in both academic and everyday-life information-seeking contexts. • Media-sharing services was the only social media type with an increase in use in both contexts. • While using most social media less, students evaluated information from social media more frequently in both contexts. • Students evaluated information from SNS, Media-sharing services, and Microblogs more frequently in both contexts. • Students used superficial physical cues of information (e.g., length, image quality) for evaluation more in 2019 than 2013. [ABSTRACT FROM AUTHOR]

Purpose: Drawing from social cognitive theory, the purpose of this study is to examine how personal, environmental and behavioral factors can interplay to influence people's use of YouTube as a learning resource. Design/methodology/approach: This study proposed a conceptual model, which was then tested with data collected from a survey with 150 participants who had the experience of using YouTube for learning. The bootstrap method was employed to test the direct and mediation hypotheses in the model. Findings: The results revealed that personal factors, i.e. learning outcome expectations and attitude, had direct effects on using YouTube as a learning resource (person → behavior). The environmental factor, i.e. the sociability of YouTube, influenced the attitude (environment → person), while the behavioral factor, i.e. prior experience of learning on YouTube, affected learning outcome expectations (behavior → person). Moreover, the two personal factors fully mediated the influences of sociability and prior experience on YouTube usage for learning. Practical implications: The factors and their relationships identified in this study provide important implications for individual learners, platform designers, educators and other stakeholders who encourage the use of YouTube as a learning resource. Originality/value: This study draws on a comprehensive theoretical perspective (i.e. social cognitive theory) to investigate the interplay of critical components (i.e. individual, environment and behavior) in YouTube's learning ecosystem. Personal factors not only directly influenced the extent to which people use YouTube as a learning resource but also mediated the effects of environmental and behavioral factors on the usage behavior. [ABSTRACT FROM AUTHOR]

In libraries and other related organizations, information professionals with subject and cultural/ language expertise are invaluable as they can contribute to the provision of better service for users who are becoming increasingly diverse. Recent statistics indicate that there is a great need to recruit more librarians with subject specialties and with diverse ethnic/cultural backgrounds, especially in academic libraries. Two separate studies were conducted to examine career decisions of such individuals who are already working, or likely to work, in academic libraries. Suggestions are made to develop effective recruitment strategies and to ensure that the supply of the two special groups of the library profession will effectively meet the demand. [ABSTRACT FROM AUTHOR]

As the online dissemination of scholarly outputs gets faster and easier, altmetrics, social media based indices, have emerged alongside traditional metrics for research evaluation. In a two‐phase survey, we investigate scholars' familiarity and usage of traditional metrics and altmetrics. In this paper, we present the second phase with 448 participants. We found few traditional metrics, like the Journal Impact Factor and number of citations, are familiar to and often used by scholars for research evaluation. Among altmetrics, only views/downloads, readers, and followers are known to more than half the respondents. Unseen benefits and lack of time are hindrances to using metrics for the evaluation of research outputs. Although social media are well‐known, scholars prefer promoting their research by publishing in journals and attending conferences. We found social media usage, perceived ease of use and usefulness of altmetrics affect the usage of altmetrics. Findings suggest altmetrics have attracted attention in academia and could be considered complementary to traditional metrics. We acknowledge that due to the limited sample size, statistics and demographics in this study, findings cannot be said to be representative of the entire academic population worldwide. Future studies are needed that cover a wider range of academic disciplines around the world. [ABSTRACT FROM AUTHOR]

Purpose – The purpose of this paper is to compare the perceived benefits of public libraries between five culturally different countries: Finland, Norway, the Netherlands, South Korea and the USA. Design/methodology/approach – The data were based on representative samples of Finnish, Norwegian, Dutch, Korean and American adult library users. In Finland a mail survey was used and in other countries web surveys were used for data collection. The distribution of the proportion of those benefiting from the library in various areas of life at least sometimes was compared across countries. The pattern of benefits was compared across countries by forming four outcome indexes from the 19 benefit areas. The differences in the outcomes between the countries were explained by demographics and library use variables. Findings – The intensity of perceived benefits differ considerably, with the Finns and Americans reporting a higher level of benefits than the South Koreans, who in turn derive more profit than the Norwegians and the Dutch. The large difference in library supply between Finland and other countries may explain the differences in the perceived benefits in part of other countries but the USA. Research limitations/implications – The study covered only some socio-economic and library usage factors as independent variables explaining the variation of benefit patterns. A more thorough analysis of library supply between the countries may explain some differences in perceived benefits. Practical implications – The policy implications of these findings are discussed. Originality/value – This is the first across-country study comparing and explaining the patterns of perceived benefits between culturally different countries. [ABSTRACT FROM AUTHOR]

Due to the ready access to large amounts of information afforded by the Internet, information literacy (IL) has taken on an important role. Recent developments in affective computing have provided more opportunities in the way online IL education can be delivered. However, research on how affective computing can be used in IL education is lacking. The research objectives of this study are therefore twofold: to investigate the influence of affective embodied agents (EAs) on students' motivation, enjoyment, knowledge retention and intention to use; and to uncover factors influencing their intention to use an online IL tutorial with affective EAs. To achieve these objectives, 285 university students were recruited to participate in a betweensubjects experiment (text-only, non-affective EAs, and affective EAs), including completing an IL tutorial and a post-test questionnaire. The results suggested that students benefited from the added use of an affective EA in the IL tutorials, in terms of learning motivation and enjoyment. Moreover, relevance, confidence, satisfaction, affective enjoyment, and behavioral enjoyment were found to be significant predictors for intention to use an IL tutorial with affective EAs. [ABSTRACT FROM AUTHOR]