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V zaključnem delu smo informacijsko podprli organizacijo izletov za starejše. Ideja za zaključno delo izhaja iz naročnikove želje po digitalizaciji omenjene storitve. S panogo turizma za starejše se naročnik prej še ni ukvarjal, tako da na začetku dela še niso bile natančno definirane želje in končna podoba izdelka. Preko več skupnih sestankov se je zasnoval načrt za spletno stran, ki bo služila za promocijo podjetja in sprejemanje prijav na izlete. Osnutek je nastajal z zavedanjem, da mora biti spletna stran lahka za uporabo zaradi starejše populacije obiskovalcev. Naročnik nas je na podlagi znanja in dela s starejšimi podučil o posebnih potrebah starejše populacije. S svojim vložkom informacijskih znanj smo skupaj zasnovali informacijsko podporo naročnikove storitve. Namen izdelave spletišča je, da se poenostavi proces zbiranja prijav na izlete in hkrati dejavnost promovira na spletu. Spletišče smo zaradi mojega predznanja in izkušenj izdelali z orodjem WordPress. Spletno stran smo opremili z različnimi vtičniki. Do objave spletne strani za javnost v času izdelave zaključnega dela ni prišlo. In the thesis we provided IT support to the client organizing tourist trips for the elderly. The whole idea for the thesis comes from the client's desire to digitize it's service. Tourism for elderly is a new activity for the client, so the wishes and final image of the product have not been precisely defined at the beginning of work. Through several meetings, a plan for a website has been devised. It should accept applications for trips and it should serve to promote the company itself. The draft was made with the awareness that the website should be easy to use because of the older visitor population. Based on the knowledge and work with the elderly, the client taught us about the special needs of the older population. With our input of information skills and knowledge, we designed information support for customer's service. The purpose of the site is to simplify the process of collecting applications for trips and at the same time promote the activity online. Because of my knowledge and experiences, we created the site with WordPress. We added a couple of plugins to make the website more functional. There was no publication of the website at the time the thesis was produced.

Starejše generacije se soočajo s problemom računalniške pismenosti, saj v času njihovega izobraževanja in službovanja niso uporabljali računalnike in druge sodobne tehnologije. V Sloveniji je skoraj 90 odstotkov prebivalcev, starejših od 65 let, ki niso še nikoli uporabili računalnika oziroma interneta. To je bila spodbuda k organizaciji vseslovenskega prostovoljnega projekta Simbioz@. Simbioz@ je največji vseslovenski prostovoljni in medgeneracijski projekt, ki poteka pet dni v mesecu oktobru že od leta 2011. Letos bo projekt potekal že tretje leto zaporedoma in zaradi uspešnosti in zanimanja bo postal tudi trajnostni projekt. Mladi prostovoljci navdušujejo starejše k uporabi računalnika in interneta. Vsak dan, od ponedeljka do petka, poteka drugačen modul delavnice. Delavnice so brezplačne, saj mladi delamo to prostovoljno. Namen diplomskega seminarja je bilo analizirati seniorje, ki so bili udeleženi v projektu Simbioz@ 2.0 na Ekonomsko-poslovni fakulteti in ugotoviti njihovo stopnjo računalniške pismenosti glede na področjih osnove uporabe računalnika, brskanja po spletnem brskalniku, uporabe elektronske pošte in socialnega omrežja – Facebooka. Zadali smo si osem hipotez in na podlagi teh ugotovili, na katerih področjih imajo starejši težave. Pri projektu Simbioza bodo v prihodnje uvedli Simbioz@ mojstre, Simbioz@ šole ter medgeneracijski center v Ljubljani. Za dvig ravni računalniške pismenosti predlagamo uvedbo računalniških informativnih točk oziroma prostorov in klicne centre, ki bi omogočali seniorjem pomoč pri njihovi uporabi z računalnikom in drugih tehnologij. Za kakršenkoli nasvet in vprašanje se bi obrnili na prijazne svetovalce. Predlagamo, da se ustanovijo tudi društva, ki bi organizirala računalniške tečaje, člani bi bili tako starejši kot mlajši. Older generations are faced with a problem of computer literacy, because they did not use computers and other modern technology in course of their education. In Slovenia almost 90 percent of the population that are older than 65 years have never used a computer or internet. That has led us to organize an all Slovenian voluntary project Simbioz@. Simbioz@ is the largest all Slovenian voluntary and intergenerational project that takes place every year for five days in October, since 2011. This year the project will take place for the third year in a row and will become a sustainable project mainly because of the success and interes it has achieved. Young volunteers inspire older people to use the computer and the internet. Every day from Monday to Friday there is a different workshop module. Workshops are free as a voluntary youth work. The purpose of my thesis was to analyze the seniors, who have been involved in the project Simbioz@ 2.0 at the Faculty of economics and business and determine their level of computer literacy in the areas of computer basics, browsing the internet, the use of e-mail and social network – Facebook. We set eight hypotheses and based on these we were abe to indetify the areas which are problematic for seniors. The project Simbioza will in the future also be introduced as Simbioz@ master, Simbioz@ school and Intergenerational center in Ljubljana. To raise the level of computer literacy we suggest the introduction of computer information points or locations and call centers where seniors could get help with their computer use and other modern technologies. They could turn to friendly advisors for any advices and questions. We also suggest to establish a society that would organize computer courses.