ROLE AMBIGUITY AS A MODERATOR OF OCCUPATIONAL SELF-EFFICACY AND JOB SATISFACTION.

Role ambiguity was examined as a moderator of occupational self-efficacy and job satisfaction on the basis of the data obtained from 280 employees of U.S. housing finance agencies in four states. The interaction effect was found to be small but significant. The practical implications of role ambiguity at different levels of occupational self-efficacy were discussed. The value of reducing role ambiguity is higher for those who have low self-efficacy. The theoretical implications of the findings support the inclusion of dispositional and situational interactions in research regarding job satisfaction. [ABSTRACT FROM AUTHOR]