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The paper gives an overview of ICT in libraries and impact of manpower shortage in libraries. Also highlight the problems that arise from lack of manpower and also the problems caused by the lack of manpower in libraries: Authors conclude that the ICT to revamp libraries through HRM is a solution towards the lack of manpower in libraries which leads to reduced availability and accessibility of services, inadequate customer service, and inefficiencies in library operations.

Staff is the main resource in public libraries. The sustainability and quality of public library services depend on them, on their training, skills and initiative. In the present study, the evolution of the staff of Spanish public libraries in the decade between 2011 and 2020 is analyzed, in order to obtain a better knowledge of the staff and to serve as a starting point for future studies. Large differences are observed between public libraries depending on the number of inhabitants in their municipality, something that directly affects the staff. Despite the fact that municipalities with fewer than 20,000 inhabitants have seven out of ten public library service points, they only have three out of ten full-time equivalent professionals. These service points, and especially those found in municipalities with less than 5,000 inhabitants, are more vulnerable to adverse economic situations and so is their staff, who have more part-time contracts, a lower level of qualification (at least as recognized in their contracts) and lower salaries on average. As the municipalities increase in population, all these variables improve. In conclusion, it is considered necessary to support municipalities with smaller populations in the maintenance of public libraries and their staff by the provincial, regional and state administrations. On the other hand, it is considered urgent to carry out systematic monitoring in the coming years to identify how the current context affects public library professionals and what aspects need to be improved. Finally, measures are recommended to improve and expand the available data on these professionals in order to guide actions in defense of the profession.

The quality of a library is identified by its competent staff, dynamic services, and updated resources. The human resources working in the Library and Information Centre are needed to enhance their personal as well as professional level skills and competence for effective delivery of library and information services. The present study discusses on the concept, method, and levels of Capacity Building Programs for library professionals in library and information centres. Further the study discusses on need of capacity building programs and throws lights on some major challenges persist with it.

The presentation summarizes actions aimed at the effective transformation of the CETYS University Libraries, in Baja California, Mexico and which may constitute good practices to be replicated in other university Libraries.

BiblioEstructura of BiblioMadSalud was proposed as a work-group to develop a structure, organization and performance of health libraries to be acknowledged by Community of Madrid administration. Start of your work with an internal analysis which result was presented at BiblioSalud 2019, XVI Jornada Nacional de Información y Documentación en Ciencias de la Salud with the title “Institutional status of health science libraries in the public hospitals of the community of Madrid”. In this work we propose to carry out an external analysis with the objective of knowing the legal structure in which the Health Sciences Libraries are framed within the institutions at the national level. Methods: A telephone survey is made to the coordinators of the Virtual Libraries of the 17 Autonomous Communities of Spain. with 4 questions, 2 basic and other two conditioned to the previous answers. Result: This study shows that only three Autonomous Communities have organized and regulated a system that establishes the mode of operation, structure and organization of their Health Sciences Libraries of their Public Hospitals. In the rest of the Communities, in the best of cases, there is a Virtual Library that acts as a working link between the rest of the libraries in your Community and coordinates some functions and services. Conclusions: It is essential to carry out a consensus work in which a legal document is formalized, supervised and approved by the Autonomous Administration, which defines the organization, structure and functioning of the Health Sciences Libraries in Public Hospitals, which It would provide stability to the system and a reference to the workers of the system.

BiblioEstructura of BiblioMadSalud was proposed as a work-group to develop a structure, organization and performance of health libraries to be acknowledged by Community of Madrid administration. Start of your work with an internal analysis which result was presented at BiblioSalud 2019, XVI Jornada Nacional de Información y Documentación en Ciencias de la Salud with the title “Institutional status of health science libraries in the public hospitals of the community of Madrid”. In this work we propose to carry out an external analysis with the objective of knowing the legal structure in which the Health Sciences Libraries are framed within the institutions at the national level. Methods: A telephone survey is made to the coordinators of the Virtual Libraries of the 17 Autonomous Communities of Spain. with 4 questions, 2 basic and other two conditioned to the previous answers. Result: This study shows that only three Autonomous Communities have organized and regulated a system that establishes the mode of operation, structure and organization of their Health Sciences Libraries of their Public Hospitals. In the rest of the Communities, in the best of cases, there is a Virtual Library that acts as a working link between the rest of the libraries in your Community and coordinates some of the functions and services. Conclusions: It is essential to carry out a consensus work in which a legal document is formalized, suppervised and approved by the Autonomous Administration, which defines the organization, structure and functioning of the Health Sciences Libraries in Public Hospitals, which It would provide stability to the system and a reference to the workers of the system.

BiblioEstructura of BiblioMadSalud was proposed as a work-group to develop a structure, organization and performance of health libraries to be acknowledged by Community of Madrid administration. Start of your work with an internal analysis which result was presented at BiblioSalud 2019, XVI Jornada Nacional de Información y Documentación en Ciencias de la Salud with the title “Institutional status of health science libraries in the public hospitals of the community of Madrid”. In this work we propose to carry out an external analysis with the objective of knowing the legal structure in which the Health Sciences Libraries are framed within the institutions at the national level. Methods: A telephone survey is made to the coordinators of the Virtual Libraries of the 17 Autonomous Communities of Spain. with 4 questions, 2 basic and other two conditioned to the previous answers. Result: This study shows that only three Autonomous Communities have organized and regulated a system that establishes the mode of operation, structure and organization of their Health Sciences Libraries of their Public Hospitals. In the rest of the Communities, in the best of cases, there is a Virtual Library that acts as a working link between the rest of the libraries in your Community and coordinates some of the functions and services. Conclusions: It is essential to carry out a consensus work in which a legal document is formalized, suppervised and approved by the Autonomous Administration, which defines the organization, structure and functioning of the Health Sciences Libraries in Public Hospitals, which It would provide stability to the system and a reference to the workers of the system.

The use of reliable data from scientific literature through models close to evidence-based clinical practice are basic to foreseeing the consequences of clinical decisions in contexts of uncertainty. To take informed decisions it is needed to have the ability to to recover, analyze and critically judge the quality of sou rces and evaluate the levels of scientific evidence for later application. This process can be either endangered or enhanced by several factors. The aims of this paper are to analyze the key aspects in which librarians influence the integration of scientific evidence in clinical practice and to discusse on the role that health libraries should have. A literature review was conducted using MEDLINE, Embase, CINAHL and LISA. Review articles and original research aimed to study the role of health librarians in improving the integration of scientific evidence in clinical practice have been analyzed. Works related to critical thinking, clinical decissions processes and library services have been taken into consideration as well. Several organizational and individual factors act as barriers to informed clinical decision making, as lack of time for reading and implementationof the results, lack of skills or experience in searching for information, lack of training or participation in projects of research, etc. If several interventions are combined, including active and continued training by health librarians, it can help improve the weaknessess. The evidence shows that excellence in informed clinical decision-making requires well trained health professionals to conduct a search for effective information and to evalua te critically the results. Librarians can contribute to this process and, consequently, improve patient attention through team work with health professionals. This scenario raises the need to expand the training of librarians and redefine library tasks and services to other disciplines.

A SWOT analysis on 54 health sciences libraries -related libraries from Community autonomous of Madrid (Community of Madrid) was presented at BiblioMadSalud 2016. Results revealed some internal weaknesses: lack of coordination, communication and institutional involvement with libraries, and lack of insight on them. In order to find solutions, BiblioEstructura was proposed as a work-group to develop a structure, organization and performance of health libraries to be acknowledged by Community of Madrid administration. Its main objective was to gain insight on health libraries at hospital settings. The first line of work was to review current documentation on hospital structure, organization and performance; the second line was to conduct a survey on libraries from national health system hospitals. Current regulatory documentation on internal organization of national-wide and Community of Madrid hospitals was revised. We were assessed by expert, hospital managers. Surveys were performed with phone interview on 25 health libraries, through 12 open-ended questions that answered anonymously. Legislative documentation, i.e., Royal Decree 521/1987 and Regional Law 11/2017 do not mention health libraries. Responses from phone interviews showed great heterogeneity in management of libraries. Some self-named terms was general-purpose library, medical library, health library or professional library. Also, libraries can belong to Management Board of the Health Service or share their affiliations. Although 44% of hospital have a Library Committee, sometimes they have unified commissions. Library staffs are sometimes members of other hospital committees. 72% of libraries deliver certified training and offer lectures. Research foundation is present in 19 hospitals, but just 10 are connected with it, 4 have it in their web page, and one of them mentions it in its annual report. Our current research shows how diversity of terms and affiliations, and lack of involvement in management boards allow the poor acknowledgement of health libraries within the hospitals. These circumstances call for the need for regulation that fix those drawbacks. The opportunity to build a single entity for all CAM health libraries and work-groups is the key to work in common lines that enable the achievement of a common goal.

Proposal of a professional profile of the librarian/information scientist specialized in health sciences. In 2017 BiblioMadsalud held a working day from which emerged the proposal to create a permanent Working Group, #BiblioRHRH, whose main objective is the development of a professional profile for the need to adequately define the functions and skills of our profession, identifying areas of application in continuous changing. The most common problem in our field is that the figure of the health sciences librarian is not well defined. It means that jobs and competitive applications do not correspond to the specific professional librarian competencies and, therefore, with the skills, knowledge and mastery of the tools required to offer complete and high quality profesional librarian services. We take the document Professional Profiles of the Consejo de Cooperación Bibliotecaria as a reference and we’re working on the Health Sciences 3 Librarian profile elaboration, given that the publication allows the possibility of creating more specific and updated profiles. The aim of this paper is to present the Health Sciences Librarian profile elaborated by the BiblioMadSalud #BiblioRRHH Working Group.

This presentation deals with the reorganisation of the library at Montpellier SupAgro into a learning center.

Presentation explains HRD/CPD International Guidelines from IFLA and ALA, then describes various initiatives implemented to train and develop KAUST library staff in Saudi Arabia.

The paper gives an overview of studies in professional development of the library staff which is important as new changes is taking place in libraries due to technological innovations. This makes itnecessary for the library staff to perceive professional development to adapt to the new changes. Thestudies particularly highlights need and importance of professional development programmes, various means of attaining such programmes as well. It also gives the insights about professional development programmes and its effects on skills of the librarians.

Personal Information Management(PIM) refers to a set of activities a person perform in order to acquire or create, store, organize, maintain, retrieve, use and distribute personal information for different purposes. This poster reports how LIS Phd Scholars manage their information which they collect during Ph.D. work in print and digital format using different methods as well as their own skills.

The main library has resources for all services , they are human . Recognize is the main reason to offer better services , payroll human resources "Prof. Dr. José Arce " library, which has owned and has shown.

Innovative experience in Librarianship and Information Science , Faculty of Philosophy and Letters, of the University of Buenos Aires , on Secondments with Latin American human resources.

Digitization services are made significant changes in the library management style. Strategic human resource management by aligning it with the objectives of the organization can bring recognition to the library. This paper explores the human resources and development implications in digital libraries.

Objectives: Understand and identify the knowledge, skills, abilities and level of education more required in offers job in the area of Library and Information Sciences in Peru published on the web during May-August 2014. Materials and Methods: We used as sources to web portals Bumeran y Computrabajo. We extracted 50 job advertisements which belong to public and private institutions published since 1st may to 31 august 2014. We used as the search term "librarian" and "librarianship".

Although the professional titles and ranks are different, everyone who is working in the field of information and documentation management has the responsibility of performing this profession in an ethical frame. This profession requires an academical education and specilisation as well as its service is required by certaing groups in society; and it has its own professional organisation and ethical rules. Anyone who choses this profession also carries the responsibilities of it. At the same he/she bears the honour of the profession that is different from any other pride and beyond of it. To systematically treat the people who work at lower rank in a manner that is hostile which can be accepted as psychological/moral harassment is againts the human rights and professional ethic; and it cannot be accepted whatever the reason. The starting point of the study is based on a hypothesis for which if anyone who is subject to a psychological/moral harassment is informed about the issue he/she can draw much easier a road map to find a solution to this unpleasant situation. The aims of this study are to determine the possible behaviours that will be described as psychological/moral harassment, and possible preventive actions againts them; and to inform the people who are working in the field of information and documentation management. In the research some of the moral harassment incidents in Turkey are taken as samples; those of incidents are examined according to the legal issues; and are compared with different overseas applications. As conclusion, the immediate actions against moral harassment; the legal rights of workers; responsibilities of employer; legal issues and human rights; and solutions are discussed.

This paper is presented as part of the application for participation in the procedure for filling the post of Head of Information and User Education emanating from the resolution of June 3, 2014, of Universidad Pablo de Olavide, laying specific competition calls for the provision of two jobs of civil servant administration and services, technical manager at the Library of the University.

What IS a Learning Organization anyway? A Learning Organization is an organization that creates, captures, and transfers knowledge so that new knowledge leads to improved performance. A learning organization… • Encourages and supports continuous learning, critical and innovative thinking. • Allows mistakes and values employee contributions. • Learns from experience and experiments. • Disseminates new knowledge throughout the organization for incorporation into day-to-day activities. Last July I began serving as the Learning Organization Librarian at UC Santa Barbara. My call is to "promote Library effectiveness by defining, creating and implementing the organization’s learning and development programs for Librarians, Library Staff and Student Assistant positions and for ensuring the assessment and continuous improvement of these programs. Working collaboratively with department and unit leaders, facilitate processes to enable UCSB Library to become a Learning Organization." This is no small undertaking, however much progress has been made. This session will share the philosophies, strategies, and early successes of this exciting professional development program for all library staff.

The present report has considered the organizational structure models of the academic libraries. Special attention has been paid to the functional and matrix structure of the New Bulgarian University Library and its project management achievements.

This paper, “The end of tenure and the advent of renewable contracts for all in LIS,” as part of a topic suggested by the organizers of the Part-Time and Adjuncts SIG Session of ALISE 2014, whose title of proposed session is: Casualties and Collateral Damages: A Critical Look at Educational Entrepreneurship, written and proposed by a Mexican LIS scholar educated at national and international universities, LIS at undergraduate level at UANL, Mexico, one (Muela-Meza) in the USA at Master level (SUNY-Buffalo), and PhD (Muela-Meza, in Information Studies at the University of Sheffield, UK). Having a long tradition employing critical librarianship conceptualizations to his LIS practice and scholarship at UANL, and to his journal Librarianship (LIS) Critique: Journal of the Sciences of Information Science. And having researched and faced since 2008 many situations as part-time and adjunct professor at UANL, hampering his mobility towards full tenure. Thus, if accepted this proposal for participation by presence at ALISE in Philadelphia, would give the author the chance to bring forward some international insights on the issues of fading out of tenure and the advent of renewable contracts with critical epistemology and critical theories and concepts, mainly comparing the U.S., British, Spanish, and Mexican librarianship. Based on some international critics of capitalism and neo-liberal policies (Bouzas and de la Garza, 1998; Berry, 2002; 2005; Giroux, 2012), and underpinned with critical epistemology and critical librarianship concepts, they will try to analyze these issues as how they affect LIS theory and practice (as in e.g. Horner, 2000).

This presentation focuses on being repository managers as a new opportunity for academic librarians.

This presentation focuses on the competencies needed by electronic resource librarians.

This presentation is focused on new professional profiles needed in the new Italian academic scenario.

Bu sunumda, Türkiye'de bulunan üniversite kütüphane / bilgi merkezlerinin insan kaynakları yönetimi konusundaki sorunları irdelenmiş ve çözümler önerilmiştir.

Human resource development is an essential part of success in modern corporate management. This area involves lot of activities and models, which is always necessary to adapt to the environment during implementation. In the beginning, the conference paper presents the latest trends in this area in private sector. The main part of paper shows specifics of information institutions as target groups for HR management and gives some recommendations how to use presented activities and models in their environment. (ISSN 1803-6090).

University libraries are institutions that, by continuously flourishing on new information resources and presenting the latest scientific findings, directly support the education provided by and the research and academic studies conducted at universities in line with the universities’ missions and functions. Moreover, university libraries significantly contribute to creating course contents and to enabling students and researchers attain the required skills to effectively search-access-use-evaluate information resources available in print and digital environments. In this regard, university libraries should be sufficiently equipped with fundamental elements such as facilities, personnel and collections in order to fulfill their missions and objectives. This study aims to provide the fundamental elements of university libraries and to analyze the current status in Turkey in order to discuss the relevant primary issues and suggest solutions.

The development technology information-communications and growing needs of the information society in final years caused, that much a communication had changed in the area of the learning and the education. The traditional academic library is transformed into a modern sphere of the knowledge and the library space accepted the new social role as the meeting place. Into the new role - for co-author of contents, the active participant and the consultant in the exchange of knowledge, of the scientific idea and popularizing results, a user is also impersonating. Moreover scientific publishing and the exchange of knowledge based on traditional scientific journals is replaced through new systems of publishing in the form of Open Archives (Road Green) and Open Journals (Gold Road). The librarian as a key initiator in connecting users (researchers) with resources is in a unique position to give leadership to the Open movement, which includes Open Educational Resources, Open Scientific Resources (especially institutional repository), Open Journals and Open Source. Librarians should have the skills needed to promote, train and support researchers in permanent process of education and science.

Description of competencies for people to work in a digital library at universities.

In the last years, with the increase use of ICT’s for the digitalization, diffusion, and simultaneously, preservation, of the old and patrimonial collections (Bengtson, 2001), an unexpected turn has occurred to the profile of the librarian who works with these collections. This profile follows in period of transition, of a model more static to one more dynamic and changing with surroundings more and more eager to have contact with this type of information and documents. The present work risks a prognosis than it could be in the future (short and medium term), the type of librarian necessary to work with these bottoms, being emphasized the competitions that will have to reunite for being able to organize them and to manage them of way adapted to the aims of the institution guards that them and to the needs of the users to whom it serves.

The factors affecting the success and efficiency of information systems are always an important and critical aspect for the structure, proper operation, and improvement of the produced services and products of an organization for its end users - both for the internal ones (employees) and for the external ones (public). At the present, the need to create suitable parameters, assisting in evaluating and measuring the successful operation of an information system in an organization is constantly growing. The purpose of the specific thesis is, firstly, to introduce us to the environment of the organizations’ information systems, while also providing us with a complete and extended presentation of their operations, processes, infrastructures, and factors of success. Through Systems Theory, we shall examine the analysis and design for an information system, while identifying the quality parameters necessary for measuring its success. In addition, we shall employ the model for measuring quality for an information system called: “DeLone & McLean Information Systems success model”. We shall see what each parameter of the above model examines, by investigating concepts such as system quality, information quality, user satisfaction, effect of quality on users and organization. At the same time, we shall develop an application for evaluating the quality of an information system, the so-called: "Organizational Memory Information Systems Quality" which builds on the success model of DeLone & McLean. The main objective of this thesis is to reach into a fruitful discussion regarding quality in the operation, infrastructure, and provided services of institutional organizations. Moreover, we shall focus on the usefulness and importance of measuring factors regarding efficiency for an information system, as this procedure is used by modern Society of Information, in order to be transformed to Society of Knowledge.

In order to improve its information service and its training of circulation staff, the Library of Social Science (Biblioteca “Enrica Collotti Pischel”), University of Milano, Italy, needed to establish with which topics dealt questions asked by patrons at the Reception and Circulation desks. Therefore the Library carried out a survey of information exchanges at the three desks, during 5 sample weeks between November 2007 and November 2008. During each sample week, each question asked by patrons was counted. The Library staff was given a form to fill out. Questions were divided in 9 types, according to their topic: information on the Library, on the Social Science School, on the University, on other Libraries, bibliographic and reference enquiries regarding the Library collection or other subject matters, etc. In order to relate the survey to the library context, other data were gathered as well: book loans and returns, patrons visits etc. In the poster presentation the methodology carried on in the survey is discussed. Data is posted graphs. Conclusions reached are included.

When it is spoken of the librarian's competitions and models and standards of formation and qualification are designed, usually it is lost of view that the same would have to tie, necessarily, to the origin of all the work in a information unit: The user's needs of information. These needs are responded by means of information resources (products) and the structuring of services, by means of which they are offered to the user. A particular challenge today receives the university libraries and the approach of this question goes to the same in this work.

When it is spoken of the librarian's competitions and models and standards of formation and qualification are designed, usually it is lost of view that the same would have to tie, necessarily, to the origin of all the work in a information unit: The user's needs of information. These needs are responded by means of information resources (products) and the structuring of services, by means of which they are offered to the user. A particular challenge today receives the university libraries and the approach of this question goes to the same in this work.

Information and Communication Technology application in university libraries poses several issues to be addressed, including those related to the management of human resources. As part of a study on the technology management of university libraries in Kerala, the aspect of human resources was also evaluated. A radical re-design in the prevailing system of management is advocated by the study. As a key component in the proper application of modern technologies in university libraries, human resources play a vital role in the effectiveness of digital information services. It was also found that the principles of business process re-engineering can be applied effectively to re-define the human resource management system for adapting to the changed circumstances. The necessity of developing human resources in different cadres and also with stress on modern digital technologies is established. The paper provides a detailed account of the study and findings and also identified the thrust areas needed for the development of human resources.

The paper presented at the "Seminario Autunnale CIBER 2008" about staff training and development in academic libraries combines theory and practice: on one hand we briefly present objectives, potential recipients, objects and optimal management methods, on the other we refer to the Milano-Bicocca University Library’s case to provide examples and operative advices. In particular, we deepen the training process management (needs analysis, planning, action, assessment), reporting some survey findings, the training statistical data and the feedback from attendees at courses organized by that library. Finally, we emphasize the importance of a context conducive to continuing education and exchanging knowledge for a learning organization, we show an example of a "knowledge cycle" referring to the Milano-Bicocca University Library, and we outline some perspectives for the future. A curiosity: several projects assumed at the end of 2008 were done between 2009 and 2011; about impact assessment of the training organized in the years 2005-2008, and about training plan 2009/10 ; about training plan at the University and many courses on soft skills’s management .

This paper analyses some reflections about the professional prestige and dignity of librarianship in the state of Nuevo Leon, Mexico. It analyses and criticises: a) the lack of professional categories for librarians with B.A.s or Masters degrees in Nuevo Leon, in contrast, for example with Mexico City's UNAM; it also assesses how several B.A. librarians from the Mexican National Institute of Social Security (the national health service system) in the Nuevo Leon state-wide fought to obtain a Professional B.A. Librarian status signed in the labour contract and eventually they won; b) it criticises the repressive and dictatorial attitudes on the side of the top managerial and academic mafias from the major Nuevo Leon universities who do not allow free and equal academic and professional development opportunities of the vast majorities of librarians with or without B.A. degrees and who also censor their freedom of expression and thought in Nuevo Leon librarianship; c) it advocates for librarians to have an honest service mystique as if they were doing a sort of "apostleship" against the common practice of Nuevo Leon librarians who have a practice without ethics and in favour of "monetarist" and "mercenarist" attitudes. As for the guild activities, it criticises the demogogical opportunism and charlatanism of the Nuevo Leon librarianship guilds such as AMBAC (standing from the Mexico's Mexican Library Association, Nuevo Leon chapter), they only take advantage of the ineptitudes of the three levels of the Mexican governments on library matters and they use dishonestly natural disasters and casualties against libraries or librarians and falsely appeal to sentimentalisms simply to move people's emotions and appear in press picture, but without honestly analysing, criticising and denouncing the deep structural faults underneath the Mexican State and all the three levels of governments: federal, state and municipal.

The cataloguers' training in the 21st century represents in Mexico a true challenge, due to the shortage of human resources in the LIS area. That does necessary to design strategies of cataloguers' training of diverse level, that allows the suitable processing of material in the libraries without spending too much time in the qualification one by one. The combination of the self-training and the training in the work place, the analysis of their advantages and disadvantages, the development of a specific case of application realised from 2005 to the date in Tecnológico de Monterrey, Campus Monterrey, show the possibilities to us of these modalities altogether, without it gives up to the deepest formation of the involved human resources by means of the formal learning.