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Im November 2022 ist die Zentralbibliothek im KAP1 mit einer eigenen App an den Start gegangen. Die „Stadtbüchereien Düsseldorf App" bietet den Besucher*innen der Zentralbibliothek ein besonderes Erlebnis, indem sie den realen Ort Bibliothek mit Augmented-Reality-Technologie um virtuelle Elemente erweitert. Gut ein Jahr nach der Eröffnung der neuen Räume erhielten diese mit der App nun eine neue, virtuelle Nutzungsebene. Aufgrund der großzügigen Öffnungszeiten der neuen Zentralbibliothek, auch ohne dass das Bibliotheksteam zur Unterstützung vor Ort ist, war es von Anfang an geplant, umfangreiche digitale Self-Services anzubieten, um die Zentralbibliothek jederzeit eigenständig entdecken und sich zurechtfinden zu können. Mit dem Düsseldorfer Unternehmen und AR-Experten Exponential Dimensions hat das Team nun eine alles andere als typische Bibliotheks-App entwickelt. Der Schwerpunkt liegt, übereinstimmend mit der Leitlinie „Menschen, Bücher, Räume", ganz auf Ort und Besuchenden. Im Juni 2023 erhielt die „Stadtbüchereien Düsseldorf App" international Anerkennung. Sie erhielt den renommierten Auggie Award in der Kategorie „Best Consumer App". Die jährlichen Auggie Awards sind seit 2010 die weltweit anerkanntesten Auszeichnungen der AR- und VR-Branche. In November 2022, the central library in KAP1 launched its own app. The "Stadtbüchereien Düsseldorf App" offers visitors a special experience by adding virtual elements to the real place of the library using augmented reality technology. A year after the opening of the library, the app adds a new, virtual level of use. Due to the generous opening hours of the new central library, even without the library team being on site for support, it is designed to offer extensive digital self-services for users to discover the library independently at any time and to find their way around. With Düsseldorf-based AR experts Exponential Dimensions, a "anything but typical" library app has been developed. In keeping with the principle of "People, Books, Spaces", its focus is entirely on location and visitors. In June 2023, the "Stadtbüchereien Düsseldorf App" got international recognition. It received the prestigious Auggie Award in the category "Best Consumer App". The annual Auggie Awards have been the world's most recognized awards in the AR and VR industry since 2010. [ABSTRACT FROM AUTHOR]

The study investigates dust management at the Albert Ilemobade library, The Federal University of Technology Akure. Dust deposition and accumulation poses a major challenge for the university library as all the units, sections, and divisions are affected. Dust not only adversely affects all materials, equipment, and facilities including books, audiovisual collections, and computers, but also constitutes a health hazard to library personnel and users. Major sources of dust include visitor activities and infiltration through openings like windows and doors. Dust mats, special computer enclosures, dusters, dust blowers, and respiratory masks were made available for dust protection and management in the library. The library lacked equipment like High Efficiency Particulate Arresting (HEPA) filters and dust collection, and suppressions systems. Lack of awareness and training, inadequate funding, and lack of equipment were identified as the challenges to dust management in the library. [ABSTRACT FROM AUTHOR]

The Düsseldorf Central Library in KAP1 has been awarded the national library prize "Library of the Year 2023". The library offers not only books and media on 8,000 m², but also workspaces, coworking learning boxes, a future laboratory with VR glasses, a LibraryLab studio for podcasts, and a green rooftop terrace. The innovative Open Library concept allows users to access the library outside of opening hours. The prize "Library of the Year in small municipalities and regions 2023" was awarded to the City and School Library Lauenburg, which stands out for its technology-related and digital offerings as well as its promotion of reading. [Extracted from the article]

The purpose of this study was to investigate barriers faced by Pakistani university libraries to implement digital preservation programs. A questionnaire was developed and pilot tested before being sent to 70 libraries of the public sector universities and degree awarding institutions to measure the phenomena. Out of the targeted 70 libraries, 63 responded to the survey (90 % response rate). The results highlighted that a lack of institutional/national policies, financial and technological resources, and administrative support are key barriers that hinder the implementation of digital preservation practices in Pakistani university libraries. The findings of this novel study emphasize devising a national policy for digital preservation in Pakistan. Results point out key barriers to digital preservation and help designing knowledge-based systems in order to meet information and knowledge needs of library users around the clock. [ABSTRACT FROM AUTHOR]

Art is all around in library collections. Nevertheless, art is not seen to be a common subject for libraries despite for art libraries. Works of art exhibited in or created out of library collections offer new perspectives including the library system itself. Our article gives an overview of where and how art can find its place in libraries. We share insights gained from three art programs based on digital library collections organized in the context of the project "Open Digital Libraries for Creative Users" at the Austrian National Library. Open content and an organisational culture of openness are pivotal for successful art programs. This article also intends to spark a community of practice (CoP) for cooperation between libraries and artists. [ABSTRACT FROM AUTHOR]

Ausgehend von (populär-)kulturellen Darstellungen von Bibliotheken wird das Verhältnis von physischen Räumen und Artefakten und Digitalisaten und digitaler Nutzung betrachtet. Eine Möglichkeit der Verknüpfung von Nutzenden mit der Bibliothek ist die genaue digitale Nachahmung der physischen Bibliothekssituation, eine zweite richtet die digitale Nutzung radikal auf maschinelle Nutzung aus und emanzipiert sich vom menschlichen Nutzenden. Based on (popular) cultural representations of libraries, the relationship between physical spaces and artefacts and digitised copies and digital use is considered. One way of linking users to the library is the exact digital imitation of the physical library situation; a second radically aligns digital use with machine use and emancipates itself from the human users. [ABSTRACT FROM AUTHOR]

Der Beitrag bezieht die aktuelle schwedische Bibliotheksdebatte auf die europaweit entfachte Diskussion zur Verteidigung und Stärkung der Demokratie. Im Zuge der Kritik an Habermas' Öffentlichkeitskonzept, dessen frühe Version von homogenisierenden Vorstellungen geleitet war, wird nun versucht, demokratische Prozeduren und Repräsentationsweisen ausgehend von divergierenden Überzeugungen (Dissens) und länger anhaltenden Konflikten neu zu fassen. Der demokratiesichernde Auftrag – nicht nur – der schwedischen Bibliotheken zeichnet sich dadurch aus, in Krisen- und Konfliktlagen Informationen und Orientierungswissen bereitzustellen, ein sicherer öffentlicher Raum zu sein und sowohl das Personal als auch die Anwendenden mit Ressourcen auszustatten, die ihnen jederzeit ermöglichen, gesprächsbereit und handlungsfähig zu bleiben. This paper relates the current library debate in Sweden to the ongoing discussion across Europe about defending and strengthening democracy. In the wake of the criticism of Habermas' notion of the 'public sphere', which was guided by homogenising ideas in its early version, this paper now attempts to reconceptualise democratic processes and modes of representation considering divergent views (dissent) and long-term conflicts. Along with other institutions, the Swedish libraries follow the mandate to safeguard democracy by providing information and knowledge for orientation in situations of crisis and conflict, by being safe public spaces and by providing both library personnel and library users with resources that enable them to remain open to discussions and to be capable to always act. [ABSTRACT FROM AUTHOR]

Agilität als Möglichkeit, Organisationen erfolgreicher auszurichten, wird auch in Bibliotheken populärer. Oft erfolgt die agile Transformation dabei aber mit einem einseitigen Fokus auf agile Tools, was zu Frustration und Ablehnung bei den Bibliotheksmitarbeiter*innen führen kann. Besteht hingegen auch ein Bewusstsein für agile Prinzipien und Werte sowie die Bereitschaft, das agile Arbeiten empiriebasiert an die Bedürfnisse der Bibliotheksmitarbeiter*innen und Benutzer*innen anzupassen, kann die Transformation gelingen. Dies zeigt der Beitrag anhand von Praxisbeispielen auf der Ebene von Projekten, Teams und der Gesamtorganisation von Bibliotheken auf. Agile management, a promising way of optimising organisational structures, is increasingly used in libraries as well. The focus of agile transformation is, however, mostly dedicated to the use of tools and techniques leading to frustration and resistance on the side of library staff. If, on the other hand, there is an awareness of agile principles and values, and a willingness to adapt these tools to empirically based needs of both library staff and users, agile transformation can succeed. This is illustrated by various examples at the level of projects, teams and the overall organisation of libraries. [ABSTRACT FROM AUTHOR]

The German Book and Writing Museum of the German National Library has published a publication titled "Deep Drilling. A Different Provenance History". The book tells the story of the museum from the perspective of the origin of its collections and sheds light on cultural heritage. It raises questions about the historical and social development of the collections as well as the intentions behind donations and endowments. The publication also includes a media history from the beginnings of writing to the digital age. In addition to the publication, there is a virtual exhibition and a film series on provenance stories. With its new location on Schlüterstraße, the ZBW is opening a hub that brings together visitors, library users, and guests from around the world virtually and in person. The city of Hamburg is providing an area of ​​around 52,000 square meters, of which the ZBW will use about a quarter. The property in neo-Gothic style, which was the largest telecommunications office in the world, will be completely renovated and converted. The move is planned for early 2026. Prof. Dr. Klaus Tochtermann, Director of the ZBW, was the only representative of a scientific library to be admitted to the Scientific Senate of the National Research Data Infrastructure (NFDI). The NFDI is intended to systematically develop and network data collections from science and research. The Martineum Halberstadt Gymnasium from Saxony-Anhalt won the international final of the YES! - Young Economic Summit. They presented an app that makes company data tracking visible. The Buckhorn Gymnasium from Hamburg took third place in the Young Economic Summit with the idea "UseH2 for more sustainable air travel". The St. Raphael Gymnasium from Heidelberg received the prize for the best scientific analysis with the idea "Bring the public back into public procurement!". The best international team was chosen by the Sheffield Girls' Sixth Form with the solution idea "Migration Education for the Misinformed Nation". The Young Economic Summit is a school competition in which students independently develop and present solutions to global challenges. The project is under the patronage of the Federal Ministry of Economics and Energy and is a collaboration between the ZBW - Leibniz Information Center for Economics and the Joachim Herz Foundation. The Bavarian State Library has acquired the archive of photographer Nikolai Molodovsky, which includes around 69,000 photographs. Molodovsky documented rural everyday life in post-war Bavaria with his camera. The Bavarian State Library is expanding its image archive and securing rare snapshots of Bavarian post-war history. The analogue photo archive consists of black and white negatives, color slides, and high-quality prints. The Bavarian State Library will permanently preserve and make Molodovsky's life's work accessible. The Bavarian State Library has published its three millionth digitization, a Ukrainian poetry booklet by Olena Teliha. The author was murdered by the German occupiers during World War II. The digitization of the collections of the Bavarian State Library is carried out with external service providers and the digital copies are offered almost exclusively in open access for worldwide use. The Klassik Stiftung Weimar has restituted 13 books from the former ownership of Julius Wahle, a Jewish literary scholar, to his heirs. Two books were returned and the rest were handed over to the Klassik Stiftung. As part of the restitution, stumbling stones were laid for Julius Wahle and his four family members who were murdered in Auschwitz. A small working group has created a new questionnaire for [Extracted from the article]

This article examines the Dokk1 multifunctional library, which has achieved international recognition as an exemplary city library of the future. The first part of the article is devoted to a description of the spatio-temporal configurations and social interactions inside and outside the imposing building situated at the tip of Århus harbour. In the second part, the spatial-sociological perspective applied in the description is transferred to the measures and objectives aimed at promoting democracy, as these have been formulated in the municipal guidelines and other current documents. As user orientation is considered the most important guiding principle for the library staff, the behaviour of both the library users and the staff is interpreted in this article as representative of everyday democratic negotiation. Finally, it explores the question of how far the social togetherness in the library and local democracy in the municipality Århus kommun could be related to each other. [ABSTRACT FROM AUTHOR]

Why not digitize library membership as well? The digital library card of the Goethe-Institut's makes plastic cards superfluous and at the same time bundles the libraries' digital offerings and services in a single application. Designed as a mobile application for Android and iOS, the digital library card is already in use at more than 50 libraries in the Goethe-Institut's worldwide network. [ABSTRACT FROM AUTHOR]

Imagining the World Wide Web as a giant library implies the proficiency of librarians, or at least qualified library services that accomplish the varied tasks assigned to librarians. Existing web search engines are nowhere near fulfilling such tasks and services as cataloguing publications and mediating between library resources and users in a satisfactory manner. Professional librarians could provide much better support especially in long-term and in-depth research projects. This article discusses the advantages and benefits of library services and the assistance of librarians in research, and illustrates how new, decentrally organized web search systems can deal with these complex tasks to provide effective and long-term support for users doing scientific research. [ABSTRACT FROM AUTHOR]

The article informs on an annual report of the IFLA National Committee Germany 2021/22 from September 2021-June 2022 including the 8th Leipzig Library Congress on May 31, 2022 on library.

Consumption emotions are not always considered when satisfaction with library services is assessed. In this research, consumption emotions perceived by users of eight different libraries of a Mexican higher education institution are identified when using library services. Laros and Steenkamp. 2005. "Emotions in Consumer Behavior: A Hierarchical Approach." Journal of Business Research 58: 1437–45. https://doi.org/10.1016/j.jbusres.2003.09.013 hierarchical scale was used to assess library users' consumption emotions. The relationship between those emotions and the users' satisfaction is then established and analyzed using both descriptive statistics analysis and an entropy-oriented machine learning approach. The first approach suggests that users feel more positive consumption emotions (contentment and happiness) than negative emotions (anger). The entropy analysis shows that the identified consumption emotions have a great prediction power over the satisfaction level that users will manifest. This research contributes to the issue of satisfaction assessment by including library users' consumption emotions in Mexico. [ABSTRACT FROM AUTHOR]

The study sought to assess user expectations and acceptance of library services at the African Union Court on Human and Peoples' Rights. The study, which targeted 94 library users, employed LibQUAL and SERVQUAL protocols to collect data, which were subsequently analysed using descriptive statistics. The findings revealed that users have the lowest expectations of the physical aspects of the library, namely the library as a place and of its tangibles. By contrast, users had the highest expectations in aspects associated with people and of the library collection, namely the effect of service, information control, responsiveness and reliability. The study recommends the allocation of resources in a way that ensures that the human aspects of the library remain at high levels of service quality, while shortcomings related to information control, library space and equipment should be addressed. Further, the library should invest in electronic content that users can access remotely. The findings have implications for information practice, in that studying user expectations enables libraries to understand individual and group expectations. These, in turn, will inform decision-making processes in respect of service provision, and provide justification and accountability for the resources used during such service provision. [ABSTRACT FROM AUTHOR]

This study investigates the customers' perceptions on three traditional dimensions of the perceived library service quality (library personnel; library resources and user services; and facilities and equipment), customer satisfaction, and customer loyalty of the public library users. Survey data using simplified questionnaires were analyzed which were collected from 1015 users of public libraries in 2015 and 2019 respectively in South Korea. The results show that they were generally satisfied with public library services and want to visit them again and/or recommend them to others based on the good perceptions on the public library service quality, because the means of each variable on a Likert 5-point scale was fairly high: customer satisfaction 3.85, customer loyalty 4.12, and perceived service quality 3.80 (library personnel 3.80, library resources and user services 3.81, and facilities and equipment 3.79). Each of three dimensions of perceived service quality had statistically significant positive impacts both on customer satisfaction and on the loyalty of the users, and that customer satisfaction had statistically significant positive impacts on customer loyalty. Different groups by gender, age, education, and occupation show the mean differences in customer loyalty. This article suggests research and managerial implications and limitations of the study. [ABSTRACT FROM AUTHOR]

The German Library Association (dbv) has taken a position on the "Fair Reading" campaign, which claims that public libraries are destroying the e-book market and compromising freedom of speech. The dbv argues that these claims are based on false information. Libraries must acquire a license for each e-book they wish to lend, and each e-book can only be read by one person at a time. The borrowing of e-books is limited to library customers with a library card. The dbv further demands a legal regulation for e-book lending, in order to enable libraries to purchase e-book licenses for new releases and to fairly compensate authors. [Extracted from the article]

In this study, we explore a strategy to strengthen the library's role of enhancing the quality of life for residents by identifying relationships between user satisfaction with library services and their quality of life. Questionnaires were distributed to public library users and normal distribution (skewness and kurtosis) and reliability of the measurement tools were validated. The results of this study show that satisfaction with the library staff has a positive influence on the participants' living satisfaction, self-efficacy, and emotional stability. Second, an evaluation of their satisfaction with the library overall showed a significantly positive influence on their living satisfaction as well positive thinking. In conclusion, investment in libraries leads the public to be satisfied with their overall life, think of their future positively, have confidence to perform their roles successfully, and gain a sense of freedom with continuing stability. [ABSTRACT FROM AUTHOR]

In a digital library, an increasingly important problem is how to prevent the exposure of user privacy in an untrusted network. This study aims to design an effective approach for the protection of user privacy in a digital library, by consulting the basic ideas of encryption and anonymization. In our proposed approach, any privacy data, which can identify user's real identity, should be encrypted first before being submitted to the library server, to achieve anonymization of user identity. Then, to solve the problem of querying encrypted privacy data, additional feature data are constructed for the encrypted data, such that much of the query processing can be completed at the server-side, without decrypting the data, thereby improving the efficiency of each kind of user query operation. Both theoretical analysis and experimental evaluation demonstrate the effectiveness of the approach, which can improve the security of users' data privacy and behavior privacy on the untrusted server-side, without compromising the availability (i. e. accuracy, efficiency, and usability) of digital library services. This paper provides a valuable study attempt at the protection of digital library users' privacy, which has a positive influence on the development of a privacy-preserving library in an untrusted network environment. [ABSTRACT FROM AUTHOR]

This study was conducted to assess the cultural value of the library by performing a perception survey for public library librarians and users. We have undertaken the processes of deriving a preliminary evaluation index based on domestic and foreign research results, determining the final evaluation index, and assessing the library's cultural value within the scope of librarians and users, among others. As a result of conducting this research, we have divided the evaluation areas around cultural values into four areas of development: local culture, succession and promotion of cultural heritage, contribution to local residents' cultural enjoyment, and formation of community culture in general. As a result of analyzing by evaluation area, the area of the formation of community culture turned out to have the highest average of 3.92, followed by an average of 3.84 for the area of contribution to the local residents' cultural enjoyment, 3.82 for the area of development of local culture, and 3.53 for the area of the formation of community culture. Furthermore, respondents demonstrated the highest level of agreement to the evaluation item, stating that libraries contribute to resolving the cultural gap, within the area of formation of community culture. [ABSTRACT FROM AUTHOR]

During a 10-week, full-time research internship at Curtin University’s HIVE (Hub for Immersive Visualisation and eResearch) Center in Western Australia, Aaron Kent worked on visualising massive datasets documenting the information seeking behaviours of the university’s Robertson Library patrons at the request of Peter Green, Amanda Bellenger, and Matthew Robinson from the Curtin Library. Supervisor of the project, Senior Lecturer in Library, Records, Archives and Information Science, Dr. Pauline Joseph, talks to PDT&C about the research, curation of the datasets, and the emerging and valuable role of data visualisation. [ABSTRACT FROM AUTHOR]

This study investigated the factors associated with Korean professors' intentions to openly share data. As Korea does not have an institutional or regulatory framework governing data sharing, understanding the motivations and/or concerns of a Korean faculty might not only provide policy guidance for data-sharing practices in Korea but also help academic libraries of this country develop data management services valuable for researchers. In particular, survey responses from 190 professors and follow-up interviews with eleven faculty members were analyzed and revealed that professors who were more willing to openly share data tended to agree with data reuse conditioned on easy access to others' data, to have altruistic reasons for data sharing and to be uncertain about repositories and the demand for their data. Professors who were less willing to make data publicly available tended to fear exploitation and to be interested in exchanging data for control of access to such data, for approval of the dissemination of results based on such data, and for co-authorship and collaboration opportunities. The study suggested that policies might be designed to incentivize data sharing by including supporting data citation, allowing data providers to control access to data, and considering ethical issues and various co-authorship practices. It also discussed implications of the findings for academic librarians. [ABSTRACT FROM AUTHOR]

The article analyzes both the relationship between university libraries and science and technology parks (STPs) as well as the role of these libraries in the information management of incubated firms. This relationship with Spanish STPs is also compared to the relationship with parks around the world. Several stakeholders involved in two Spanish parks were interviewed, so a sample made up of both parks' management, the three university libraries with which they are related to and 121 firms incubated in these parks. The results were compared to results taken from a survey on 107 parks members of the International Association of Science Parks and Areas of Innovation and 77 libraries related to those parks. The study revealed that the library-STP relationship underpin links between parks and universities. The IASP members who receive services from related university libraries show the value of library-STP collaboration. It is a first analytical approach to the library-STP relationship in the entrepreneurial university context. A series of actions to strengthen this relationship and better benefit incubated firms is also included. [ABSTRACT FROM AUTHOR]

The purpose of this study is to draw a network among the keywords used in public library studies in the LIS field in Korea using a social network analysis method. To achieve the purpose, this study (i) analyses the keywords used in LIS peer-reviewed journal articles on the subject of public libraries, (ii) finds the important keywords of public library studies based on network perspectives, and (iii) compares the keyword network of public library studies for the most recent five years with the keyword network of public library studies of different time periods. Through a keywords analysis of public library studies, the following research trends have been found: (a) Korean public library studies have mainly focused on management issues; (b) there has been much discussion about library cooperation between public libraries and other kinds of libraries; (c) the subjects of research related to evaluation have been diversified as a result of influence from the fields of management and business; (d) scholars became interested in special users; (e) many studies paid attention to human resources issues in public libraries; (f) there have been many studies that are focused on small libraries; and (g) considerable research has been related to lifelong education, in particular, during 2001-2009. In addition, through comparison of the keyword network of public library studies for the most recent five years and the keyword network of public library studies for different time periods, the researcher finds that (i) keywords have both similarities and differences, and (ii) socio-environmental factors influence the research trends. [ABSTRACT FROM AUTHOR]

Scientific libraries need to develop new initiatives to ensure that their users successfully utilize today's possibilities of information and knowledge management as well as information analyses. New formats beyond the traditional library educational activities are required. In addition to the Coffee Lectures, the Chemistry | Biology | Pharmacy Information Center has developed the format of Research Group Menu Seminars, a modular concept for Continuing Professional Education in a menu card style. A survey among scientists that attended the seminars so far showed a notable impact on the information usage behavior. 92.5 % would recommend the seminars to colleagues. [ABSTRACT FROM AUTHOR]

The article discusses new ways to access library collections based on two joint initiative projects with scientific and public libraries. In the beginning of each scientific initiative, we conducted a number of empirical studies in order to gain valuable insights about users' patterns when accessing library collections. In detail, we distinguish between intuitive, collaborative, transparent, and contextual access. These four qualities served as a basis for the development of interactive systems. In this article, we discuss how we derived these four qualities based on our empirical studies and explain their implementation in the inquiring systems 'Blended Shelf', 'TwisterSearch', 'Tiefenrausch', and 'Expedition'. Finally, we elaborate on insights and experiences gained through the development of our systems, especially how our work feeds back and further informs the four ways to access library collections. [ABSTRACT FROM AUTHOR]

Abstracts of theses are presented on topics including the psychosocial impact of library architecture on library users, trends in German libraries, and an analysis of the music collection of the library of the Hochschule für Musik und Theater Felix Mendelssohn Bartholdy Leipzig college.

The survey was conducted as a series of interviews based on a questionnaire. 35 members of different groups of the TU Ilmenau were interviewed. The persons questioned were very satisfied with the university bibliography service or took it for granted. The demand on the service quality was very great. Problems expected by the library were not confirmed. The necessity to list more documents or objects like research data or video documents was deemed very important. [ABSTRACT FROM AUTHOR]

In spring 2013, the ETH (Eidgenössische Technische Hochschule, Zürich) library management gave out the job of revising the library's web portal. This job seemed attractive as the work promised to produce immediately visible results because the revision procedure was expressly meant to be carried out as quickly as possible. Surveys and the daily work with the clients had shown that improvements were necessary and that adjustments to new usage trends had to be carried out. The following report describes the thoughts on the revision and the measures considered. [ABSTRACT FROM AUTHOR]

In recent years, library users have shifted from searching in library catalogs and scholarly databases to searching in library discovery systems. This shift has introduced a fundamental change in the information-seeking process. Discovery systems provide access to a large, diverse information landscape of scholarly materials regardless of where the materials are located, what format they are in, and whether the library owns them or subscribes to them. At the same time, these systems typically offer simple, Google-like searching as the default option, to accommodate the expectations of today's users. With this type of searching, users do not spend much time formulating queries, and their queries often yield large result sets; therefore, discovery systems focus on relevance ranking and on tools that help users easily navigate and refine result sets. Librarians have welcomed the advances in discovery services for their users. However, this new reality poses challenges to the practices that librarians have developed over the years and, in some cases, is at odds with the systematic, controlled approach to searching endorsed by librarians. Examinations of information-seeking and information-searching models together with a review of new technological capabilities of library discovery systems show why such systems help today's searchers and facilitate their research more than the traditional systems. [ABSTRACT FROM AUTHOR]

Many libraries are convinced that their internet presence should continue to be a central portal for information seekers and would like it to stay this way. However, in reality the situation is completely different. Library websites play an ever-decreasing role for students and teaching staff. The introduction of a discovery system provides a good opportunity to rethink the outdated portal concept used for library internet pages websites and to break new ground. explore new avenues. [ABSTRACT FROM AUTHOR]

Communicating information in the era of the internet poses a new challenge to public libraries. Is there a way to connect conventional media and digital information to experience both worlds as one? With the research project 'Quellentaucher' ('source diver'), North Rhine-Westphalia intends to develop and test new opportunities of information research. The library user shall be offered an intuitive and entertaining research experience. The research project is carried out in cooperation with the working group Human-Computer Interaction of the university of applied sciences in Konstanz. [ABSTRACT FROM AUTHOR]

The demographic development shows that the proportion of senior citizens in the German population is growing. Therefore, this section of the population becomes more and more significant and it is important to deal with this target group. The offers which libraries can develop for the target group of senior citizens depend on the respective local prerequisites and the resources of each library (personnel, budget, premises). Senior citizens are a heterogeneous group of several generations, characterised by different interests and levels of education, as well as different intellectual and physical conditions. The library should develop its range of offers within a concept with clear objectives to make it successful. [ABSTRACT FROM AUTHOR]

The article presents a table of contents for the April 2015 issue of the library science periodical "Bibliotheksdienst" on topics including library lending of electronic books, evaluations and comparisons of libraries, and the establishment of a standardized customer satisfaction survey for patrons of college libraries in North Rhine-Westphalia, Germany. A list of editors of the periodical is offered, the publication of the periodical by the Walter De Gruyter company is announced, and information is provided on the periodical's open access publishing credentials.

This article develops a concept for public libraries by analysing 'breakpoints of life', e.g., first school-day or last school-day, wedding or divorce, the first job, or losing a job as a particular moment for a library visit. To respond to the non-user's need, the library has to develop ideas supported by its collection, e-resources and outreach activities. [ABSTRACT FROM AUTHOR]

This article deals with the specific target groups for vocational training. The focus is on the satisfaction with the libraries' offers and on possible services to increase their attractiveness and thereby strengthen the role of Berlin's public libraries as educational agents for those who left school. [ABSTRACT FROM AUTHOR]

Public libraries offer easy, free access to information, education and entertainment to individuals from all sections of society. Today, their offers play an important role in promoting and supporting media competence. This article examines how well libraries enable immobile persons and inhabitants of less developed areas to take part in society, based on the results of the study 'Use monitoring for public libraries', a project of the Berlin public libraries (NuMoB study). [ABSTRACT FROM AUTHOR]

In 2013, library users were questioned in the course of the Berlin EFRE project NuMoB of the Berlin public libraries. The results coming from users of the existing bookmobiles differ in some areas from those of the general survey. The high customer satisfaction especially with the staff running the bookmobiles may be emphasized. This is not least a result of a different form of customer treatment with more personal contact. Bookmobiles serve needs individually and thereby are an element of the library system - also in the city. [ABSTRACT FROM AUTHOR]

Today's library customers seem to struggle with the complexity of traditional online library catalogues and databases when it comes to finding literature relevant to their subjects. This is one of the main reasons why 'Discovery Services' and 'One-Stop-Shop' have shaped up into somehow global buzzwords, since these new service offers do simplify crossing the threshold and learning in libraries. They are the entrance portal to academic research aiming at both customer retention and win-back from large-scale web search engines as primary information resources. DigiBib - The Digital Library has been following the path to offer a full service bundle for library users for many years by now. On these grounds, it was only a matter of consequence to also fit the new technologies into the library portal and provide a discovery service with catalogue feature integration. This article reports on project modules and implementation of DigiBib IntrOX. [ABSTRACT FROM AUTHOR]

The recent model 'Patron Driven Acquisition' has been adapted by many libraries for licensing e-book packages. Following a profile defined individually by the library a vendor provides access to a collection of e-books which will be acquired only by the demand of a library patron according to different models and conditions. Libraries within a regional network have high expectations regarding the immediate processing of the title metadata for their PDA titles which means a big challenge for the responsible central office of the network. Below the metadata management for PDA projects within the HeBIS regional library network is explained as an example of practice. [ABSTRACT FROM AUTHOR]

More than ever, libraries today are faced with the question of how to make their services more attractive. Thus, it only seems logical to actively integrate users into the design process. The re-implementation of the KOBV Portal (http://portal.kobv.de), a regional search in the holdings of libraries in Berlin and Brandenburg, consistently follows the path of co-design. Users are regarded as development partners. The Berlin School of Library and Information Science acts as a project partner. [ABSTRACT FROM AUTHOR]

In order to find out about experiences and expectations of library users and thus be able to raise funds as well as use them in a need-oriented way, the University Library Giessen conducted a representative survey. Due to the support of empirical educational research experts of Justus Liebig University (Professur für Empirische Bildungsforschung) who undertook the study in November 2013, neutrality as well as a professional quality of the questions and the ensuing evaluation were guaranteed. 5911 questionnaires were evaluated: printed textbooks and group study rooms came out to be on top of the students' wish list. [ABSTRACT FROM AUTHOR]

Different suppliers offer libraries the possibility of e-lending: Library users can 'borrow' e-books, e-music or e-papers. Similarly to the traditional borrowing of print media the users can now download a book for a certain loan period, place a hold on an e-book etc. The following article illustrates the problems of e-lending regarding minor users. [ABSTRACT FROM AUTHOR]

As part of the Alliance for Lifelong Learning the state of Baden-Württemberg promotes innovative forms of training and provides, among other things, a virtual learning environment based on ILIAS (German for 'Integrated Learning, Information and Work Cooperation System'). On that basis the public library of Ludwigsburg has designed its own learning platform which is adapted to its individual needs. Since mid-July 2013, library users have been able to gain access to language, business and computer courses with a valid library card, regardless of time and location. The article describes the framework of the Ludwigsburg project and gives an insight into its latest developments. [ABSTRACT FROM AUTHOR]

The paper discusses hypotheses why women librarians are particularly resistant to and critical of new forms of culture and learning that young visitors of libraries find attractive. Based on several enquiries, the author concludes that libraries in France remain a feminine world which tends to be closed to intermixing sexual, ethnic and social barriers. She describes women's reaction to young people - qualified as 'non-readers', 'visitors', or 'tourists' - who prefer libraries with coffee shops, DVD rentals and internet services. Male teenagers legitimately find traditional libraries gloomy, and female librarians are particularly critical about their behaviour and preferences. [ABSTRACT FROM AUTHOR]

From time to time libraries are facing challenges, resulting from budget cuts, downsizing or demanding customer requests. Often it seems difficult to find solutions which will fit in with the everyday routine. The aim of this article is to show how the use of specific management tools (i.e. Lean Management or Service Engineering) can provide some help in the day-to-day work of a library. By introducing selected management tools, it is possible to identify and evaluate strengths and weaknesses. This can lead to the improvement or further development of library services even under difficult conditions. [ABSTRACT FROM AUTHOR]

Posed are the preliminary results of library census in the Russian Federation of 2010 to 2011. Given is the characteristic of the main indicators and problems of such an accounting. [ABSTRACT FROM AUTHOR]

This is a case study on information literacy (IL) practices in university libraries in Nigeria, the UK and the US. An online questionnaire was used for data collection. University libraries in the UK and US provide IL training in all the areas mentioned compared to university libraries in Nigeria. There are differences between university libraries in UK, US and Nigeria in IL training delivery methods. However, barriers such as lack of facilities, lack of understanding of IL, students' nonchalant attitude towards attending IL sessions, and low acceptance of the online approach were identified as factors militating against librarians' efforts when advocating and providing IL training in the university libraries in Nigeria, while barriers such as lack of time allotted for teaching IL skills, students tendency to be apathetic and bored, and a lack of understanding of what IL is were mentioned by the libraries studied in the UK and US. To have effective IL training programmes, university authorities in developing countries should see the need to provide the necessary facilities such as computers with stable Internet access in university libraries, regular power supplies, and training of librarians on IT. Most of all, librarians should collaborate with other stakeholders in their institutions to ensure an IL policy formulation and implementation in their institutions. [ABSTRACT FROM AUTHOR]

The catalog code RDA will furnish some changes for the catalog of libraries, that are helpful for users. This progress will force also for the cataloguer and the formation, the design of the OPACs further development. For this purpose, the library Software must both be developed regarding cataloguing such as OPAC, what is shown by means of examples. [ABSTRACT FROM AUTHOR]

The principal objective of this study is to provide a preliminarytheoretical foundation of academic librarye-service user motivation. To achieve this purpose, thisstudy attempts to develop and test an academic librarye-service user motivation model based on Vroom'sexpectancy theory and an e-service-related literaturereview. The study employed a survey method.The collected data was analyzed via correlation andmultiple regression method. The findings are that academiclibrary e-service users' motivational processis influenced by the following five factors: 1) Users'past experience with the library e-services; 2) E-servicequality; 3) Accomplishment/Performance of thee-service by user; 4) Outcomes; and 5) User satisfactionwith the e-service. [ABSTRACT FROM AUTHOR]